Shopify app
NewMerx ‑ WhatsApp Commerce
Engage and Sell on WhatsApp using AI
- Rating on Shopify
- 5.0(2)
- Reviews
- 2
- Developer
- Merx
- Launched
- January 15, 2024
- Pricing
- Free
- Languages
- English
The facts
Every value below is read from the listing or computed by the published formula. Nothing is a verdict.
Bayesian rating
4.26
category median 4.26
Reviews in the last 180 days
2
from the 2 reviews on the listing page
1 and 2 star share
0%
0 of 2
Starting price
Free plan
band: Free
Rating distribution
2 ratings on the listing at crawl time.
- 5 stars2(100%)
- 4 stars0(0%)
- 3 stars0(0%)
- 2 stars0(0%)
- 1 star0(0%)
Latest reviews
The 2 most recent of 2 on-page reviews, quoted to at most 25 words each. Full reviews are on the Shopify listing.
5 starsJun 2, 2026natüürGermany3 months using the app
"Merx is our go-to solution when it comes to WhatsApp Marketing. What really stood out to us in comparison to other tools is the AI ..."
5 starsMay 13, 2026Zita WestUnited KingdomAbout 1 year using the app
"Merx is a really easy platform to use - creating campaigns, reviewing stats, and tracking revenue all feel smooth and straightforward from day one. What ..."
Features Shopify lists for this app
Feature handles from the listing, grouped as Shopify groups them.
Real-time messaging
- AI chatbots
- Live chat
- Social media
- Multi-language
- Behavior tracking
- Agent analytics
- Encryption
- Customer insights
Automated responses
- Cart recovery
- Discounts
- FAQs
- Greetings
- Product recommendations
- Quick replies
- Review requests
- Shipping alerts
- Order updates
- Cross-sell
- Upsell
- Surveys
Customization
- Color and font
- Emojis and stickers
- Chat window
- Business hours
- Welcome messages
- Chat buttons
- Chat assignment
- Chat flows
- Agent avatar
Works with
Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.
Data access
As disclosed on the listing. Never scored.
Not disclosed on the listing.
Developer
Merx
- Apps in the dataset:
- 1
- Address:
- Techspace ℅ Antler 32 - 38 Leman Street, London, ENG, E1 8EW, GB
- Website:
- hellomerx.com
- Support email domain:
- hellomerx.com
- English support:
- yes
- Resources:
- Privacy policy
Similar apps
Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.
Shopify Inbox
On Shopify, not yet in the dataset · listed as similar by Shopify
Dondy: WhatsApp Marketing+Chat
On Shopify, not yet in the dataset · listed as similar by Shopify
IG Facebook & Instagram Shop
On Shopify, not yet in the dataset · listed as similar by Shopify
Smartsupp Live Chat & Chatbots
2.3(4) · shares 69% of feature handles
BestChat: AI Chatbot+Live Chat
4.7(141) · shares 60% of feature handles
Live Chat & AI Chatbots
2.6(4) · shares 59% of feature handles
From the Shopify listingDeveloper claims, shown verbatim and collapsed. 57 words.Show
- Newsletter: Grow your community with WhatsApp newsletter subscribers
- WhatsApp Marketing: Segment your audience and send targeted, engaging campaigns
- Referrals: no more referral codes on blogs. Start WhatsApp referrals
- AI assistant: answer questions and guide customers to increase conversions
- WhatsApp Sales: Add your Shopify catalogue on WhatsApp with one click!
Merx helps consumer businesses sell on WhatsApp using AI.
Merx grows your sales with AI-powered conversational commerce. With merx, you can extend your store catalogue on WhatsApp, use tailored AI assistants to guide customers through their shopping journey and sell more with GDPR compliant WhatsApp Marketing campaigns.
And it only takes 5 minutes to set it up!
Data as of Oct 19, 2026, from the public Shopify App Store listing. How the numbers are computed: methodology.
2 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed at crawl time.