Shopify app
EmergingKommo: AI‑powered WhatsApp CRM
Easy-to-use, messenger-based CRM system
- Rating on Shopify
- 1.6(7)
- Reviews
- 7
- Developer
- Kommo
- Launched
- September 15, 2023
- Pricing
- $25/month. Free trial available.
- Languages
- English, Spanish, Portuguese (Brazil)
The facts
Every value below is read from the listing or computed by the published formula. Nothing is a verdict.
Bayesian rating
3.91
category median 4.26
Reviews in the last 180 days
1
from the 3 reviews on the listing page
1 and 2 star share
71%
5 of 7
Starting price
$25/month
band: $10 to $29 · 14-day trial
Pricing plans as listed on Shopify
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
| Plan | Price | Billed yearly | Trial | Usage fee | Included |
|---|---|---|---|---|---|
| Shopify Plan | $25/month | not offered | 14 days | none stated | Lead & contact management; Customizable sales stages & pipelines; Connect WhatsApp & other messengers |
Rating distribution
7 ratings on the listing at crawl time.
- 5 stars0(0%)
- 4 stars2(29%)
- 3 stars0(0%)
- 2 stars3(43%)
- 1 star2(29%)
Latest reviews
The 3 most recent of 3 on-page reviews, quoted to at most 25 words each. Full reviews are on the Shopify listing.
1 starJul 20, 2026SexyHintUnited States3 months using the app
"I regret spending time with him."
2 starsAug 13, 2025Club ArqExpressBrazil8 months using the app
"1x por semana a integração cai e os pedidos param de entrar no Kommo. Tentamos de tudo, e não volta. Abrimos chamado, e normalmente demoram ..."
1 starDec 21, 2023Prenda Mania KidStorePortugalAbout 2 months using the app
"O suporte é péssimo. Configurei toda a aplicação vinculada à Shopify. Não aparece-me a opção de pagar assinatura via shopify e não me oferecem soluções ..."
Features Shopify lists for this app
Feature handles from the listing, grouped as Shopify groups them.
Real-time messaging
- AI chatbots
- Live chat
- Social media
- Multi-language
Automated responses
- Cart recovery
- FAQs
- Greetings
- Product recommendations
- Quick replies
- Order updates
- Cross-sell
- Upsell
Customization
- Business hours
- Welcome messages
- Chat buttons
- Chat assignment
Works with
Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.
- Calendly
- Facebook Messenger 14 apps
- Instagram 110 apps
- WhatsApp Business API
- Zoom 6 apps
Data access
As disclosed on the listing. Never scored.
Not disclosed on the listing.
Developer
Kommo
- Apps in the dataset:
- 1
- Address:
- 2104 Executive Park Dr, Opelika, AL, 36801, US
- Website:
- not stated
- Support email domain:
- kommo.com
- English support:
- yes
- Resources:
- Privacy policy, Tutorial
Similar apps
Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.
Shopify Inbox
On Shopify, not yet in the dataset · listed as similar by Shopify
Dondy: WhatsApp Marketing+Chat
On Shopify, not yet in the dataset · listed as similar by Shopify
IG Facebook & Instagram Shop
On Shopify, not yet in the dataset · listed as similar by Shopify
Merx ‑ WhatsApp Commerce
5.0(2) · shares 55% of feature handles
Mercately AI on WhatsApp 24/7
5.0(2) · shares 50% of feature handles
PX AI Chatbot & Contact Form
4.3(2) · shares 50% of feature handles
From the Shopify listingDeveloper claims, shown verbatim and collapsed. 66 words.Show
- Nurture and manage your Shopify orders effectively with Kommo's sales pipeline.
- Complete client info in lead profiles: contacts, tasks, notes, chats, & calls.
- Automate sales and communication with tools like Salesbot, AI agent & more.
- Add a website chat button to your Shopify store.
- Activate an AI agent for inquiries on shipping, products, payments, & policies.
Build client relationships on AI-powered WhatsApp CRM to grow your business
Kommo is a messenger-based CRM with a powerful AI Agent designed to boost sales for small businesses.
Integrated with Shopify, WhatsApp, Instagram, and more, it features a unified inbox, chatbot builder, WhatsApp widget, and sales pipeline.
Kommo's AI Agent handles customer inquiries, manages inventory, gives personalized recommendations, and provides 24/7 support—automating sales and service effortlessly.
Data as of Oct 15, 2026, from the public Shopify App Store listing. How the numbers are computed: methodology.
7 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed at crawl time.