Shopify app
NewKernvel ReturnsIQ
AI-native returns and refunds — built for merchants Loop
- Rating on Shopify
- No ratings yet
- Reviews
- 0
- Developer
- Kernvel Labs
- Launched
- June 9, 2026
- Pricing
- Free plan available. Free trial available.
- Languages
- English
The facts
Every value below is read from the listing or computed by the published formula. Nothing is a verdict.
Bayesian rating
n/a
category median 4.58
Reviews in the last 180 days
n/a
no dated reviews collected
1 and 2 star share
n/a
no rating distribution
Starting price
$17/month
band: $10 to $29 · 14-day trial
Pricing plans as listed on Shopify
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
| Plan | Price | Billed yearly | Trial | Usage fee | Included |
|---|---|---|---|---|---|
| free | Free | not offered | none | none stated | 10 returns per month; Rule-based fraud scoring; Customer return portal; 1 manual approval policy; Basic email notifications; 7-day return window; Analytical dashboard; Live chat support |
| Starter | $17/month | $170/year | 14 days | none stated | 100 returns per month; Full AI fraud scoring; Photo authenticity verification; Dynamic return windows (VIPs get longer); Carrier label generation (Shippo, EPost); Sustainability widget + CO2 dashboard; Audit-grade return log; Live chat support |
| Growth | $49/month | $490/year | 14 days | none stated | 500 returns per month; Save-the-Sale conversational agent; Disposition decision agent; Buyer-remorse intervention; Pre-fulfillment return-risk scoring; Predictive returns forecast (30/60/90); Policy AI translator (English → JSON); Photo-based return path |
| Scale | $99/month | $990/year | 14 days | none stated | Unlimited returns; Pre-purchase fit prediction; Cross-app intelligence; AI-priority fraud scoring; White-label portal; API access; Realtime AI insights; 100 approval policies |
Features Shopify lists for this app
Feature handles from the listing, grouped as Shopify groups them.
Return options
- Automated refunds
- Manual refunds
- Exchanges
- Replacements
- In-store returns
- Gift cards
- Store credit
- Gift returns
- Discount codes
Return management
- Automated approvals
- Return portal
- Custom policies
- Return reasons
- Multi-language
- Shipping labels
- Return tracking
- Email notifications
- Custom branding
- Refund management
- Stock updates
- Analytics
Works with
Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.
Shopify surfaces: Customer accounts
Data access
As disclosed on the listing. Never scored.
View customer data
Sensitive data, device and activity data
- Sensitive data: Name, email address, phone number, physical address
- Device and activity data: Geolocation, IP address, browser and operating system
View staff and contributor data
Store owner, blog contributors
- Store owner: Name, email address, phone number, physical address
- Blog contributors: Email address, IP address, browser and operating system
View and edit store data
Products, orders, gift cards, Online Store
- View products: Inventory, products, collections
- Edit orders: All order history for the last 60 days, draft orders
- Edit gift cards: Gift cards
- Edit Online Store: Online Store pages
Developer
Kernvel Labs
- Apps in the dataset:
- 3
- Address:
- Kumar Palms, Kondhwa Main Rd, Ambedkar Nagar, Kondhwa, Pune, MH, 411048, IN
- Website:
- kernvellabs.com
- Support email domain:
- kernvellabs.com
- English support:
- yes
- Resources:
- Privacy policy, FAQ, demo store
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From the Shopify listingDeveloper claims, shown verbatim and collapsed. 84 words.Show
- Generate return labels, automate updates, and get deeper return insights
- Real-time fraud scoring on every return.
- AI photo authenticity, AI decision engine, gift card and much more
- Predictive return-risk at purchase, Visual policy builder
- Customer return portal, Carrier label generation, store credit, etc
AI-native returns and refunds — built for merchants Loop priced out
Cut return fraud before it costs you. ReturnsIQ scores every return request in real time, verifies customer photos for authenticity, predicts which orders will be returned before they ship, and picks the outcome — refund, store credit, or exchange — automatically. Auto-approve clean returns, hard-block known fraud, and surface borderline cases to your queue with the full breakdown. Built for Shopify merchants who've outgrown manual returns but can't justify enterprise-tier tools. Works wit
Questions and comments
Questions people ask about Kernvel ReturnsIQ, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.
Last updated Oct 20, 2026. Ratings and review counts are the values shown on each app's public listing. How the numbers are computed: methodology.
0 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed at crawl time.