Shopify app
NewInsightLab Comms Hub
Communicate with your clients, all in one place.
- Rating on Shopify
- No ratings yet
- Reviews
- 0
- Developer
- Insight Retail Management
- Launched
- July 13, 2026
- Pricing
- Free to install. Additional charges may apply.
- Languages
- English, French
The facts
Every value below is read from the listing or computed by the published formula. Nothing is a verdict.
Bayesian rating
n/a
category median 4.65
Reviews in the last 180 days
n/a
no dated reviews collected
1 and 2 star share
n/a
no rating distribution
Starting price
Free plan
band: Free
Pricing plans as listed on Shopify
All charges are billed in USD. See all pricing options
| Plan | Price | Billed yearly | Trial | Usage fee | Included |
|---|---|---|---|---|---|
| Comms Hub | Free to install | not offered | none | Multiple usage levels. Pricing varies on configuration. | not listed |
Features Shopify lists for this app
Feature handles from the listing, grouped as Shopify groups them.
Real-time messaging
- SMS
- Email chat
- File upload
Data access
As disclosed on the listing. Never scored.
View customer data
Sensitive data
- Sensitive data: Name, email address, phone number, physical address
View staff and contributor data
Store owner
- Store owner: Name, email address, phone number, physical address
View and edit store data
Customers
- Edit customers: Customer data
- View other data: Locales
Developer
Insight Retail Management
- Apps in the dataset:
- 2
- Address:
- 20, Cotter St, Richmond, VIC, 3121, AU
- Website:
- www.theinsightlab.biz
- Support email domain:
- theinsightlab.biz
- English support:
- yes
- Resources:
- Privacy policy
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From the Shopify listingDeveloper claims, shown verbatim and collapsed. 59 words.Show
- Access all messages with your customers in the hub.
- Message, reply and chat with your customers using both email and sms.
- Create and upload documents to attach to your messages.
- Create frequent messages that can easily be sent to customers.
- Create staff members for your company and manage their permissions.
The InsightLab Communications Hub gives you ability to chat with you customers via emails and sms.
InsightLab Comms Hub enhances your way of communicating with your customers. Access messages from all customers in one place. Easily start conversations and keep track of chats. Create document to send. Create frequent messages to save time. Manage staff members using different permissions.
Questions and comments
Questions people ask about InsightLab Comms Hub, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.
Last updated Oct 20, 2026. Ratings and review counts are the values shown on each app's public listing. How the numbers are computed: methodology.
0 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed when the listing was last refreshed.