Shopify app
NewHelpy AI Chatbot and Live chat
Smart AI Assistant for 24/7 Customer Support & Live Chat
- Rating on Shopify
- 5.0(2)
- Reviews
- 2
- Developer
- Ailuma LLC
- Launched
- October 27, 2025
- Pricing
- Free plan available
- Languages
- English
The facts
Every value below is read from the listing or computed by the published formula. Nothing is a verdict.
Bayesian rating
4.65
category median 4.65
Reviews in the last 180 days
0
from the 2 reviews on the listing page
1 and 2 star share
0%
0 of 2
Starting price
$10/month
band: $10 to $29
Pricing plans as listed on Shopify
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
| Plan | Price | Billed yearly | Trial | Usage fee | Included |
|---|---|---|---|---|---|
| Free | Free | not offered | none | none stated | 100 messages; 24/7 AI chat support; Reads 50 products from Shopify |
| Basic | $10/month | not offered | none | none stated | 1000 messages; All Free features; All Products AI learning; Reads all products from Shopify; Customizable AI replies; Product pricing + variant answers; Live Chat |
| Pro | $29/month | not offered | none | none stated | 2000 messages; All Basic features; Advanced analytics; Multi-chat handling; Collect Emails |
| Gold | $49/month | not offered | none | none stated | Unlimited messages; All Pro features; Full customization & support; Agent Sell Products |
Rating distribution
2 ratings on the listing when last refreshed.
- 5 stars2(100%)
- 4 stars0(0%)
- 3 stars0(0%)
- 2 stars0(0%)
- 1 star0(0%)
Latest reviews
The 2 most recent of 2 on-page reviews, quoted to at most 25 words each. Full reviews are on the Shopify listing.
5 starsNov 2, 2025MF Luxury PerfumesUnited Arab Emirates2 days using the app
"Easy to install, works perfectly. Just connected it to my store and it started replying instantly. It’s like having a full-time support agent for free. ..."
5 starsOct 30, 2025Pohnpei Heritage ClothingUnited StatesAbout 4 hours using the app
"Amazing app! Helpy completely changed how we handle customer support. It answers 90% of our customers’ questions automatically — we save hours every day!"
Developer replied. Read on Shopify
Features Shopify lists for this app
Feature handles from the listing, grouped as Shopify groups them.
Real-time messaging
- AI chatbots
- Live chat
- Multi-language
- Behavior tracking
- Agent analytics
- Customer insights
Automated responses
- Cart recovery
- Discounts
- FAQs
- Greetings
- Product recommendations
- Quick replies
- Review requests
- Shipping alerts
- Order updates
- Cross-sell
- Upsell
- Send transcript
Customization
- Color and font
- Chat window
- Welcome messages
- Chat buttons
- Chat flows
Works with
Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.
- AI 34 apps
- ChatGPT-5
Data access
As disclosed on the listing. Never scored.
View customer data
Sensitive data, device and activity data
- Sensitive data: Name, email address, phone number, physical address
- Device and activity data: Geolocation, IP address, browser and operating system
View staff and contributor data
Store owner
- Store owner: Name, email address, phone number, physical address
View and edit store data
Customers, products, orders, Shopify Functions, Online Store
- Edit customers: Customer data
- Edit products: Product feeds, product listings, products, collections
- Edit orders: Draft orders, order edits, all order history
- Edit Shopify Functions: Cart transforms
- Edit Online Store: Online Store script tags, theme
- View other data: Cart transforms, product in-store pickup availability and locations
Developer
Ailuma LLC
- Apps in the dataset:
- 4
- Address:
- 271 W SHORT ST STE 410 #2386, Lexington, KY, 40507, US
- Website:
- not stated
- Support email domain:
- gmail.com
- English support:
- yes
- Resources:
- Privacy policy, demo store
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From the Shopify listingDeveloper claims, shown verbatim and collapsed. 79 words.Show
- 24/7 AI chat answers customer questions instantly in 7,000+ languages
- Sell More Effortlessly – Let AI guide customers and turn chats into sales
- Reads product catalog to provide accurate info
- AI Cart Reminder – Auto messages customers who forget to complete orders
- Keep customers happy with quick replies and build your email list
AI Chat Helpy gives 24/7 smart support, live chat, product answers, and boosts sales
Helpy AI is a smart chatbot and live chat app that provides 24/7 support in 7,000+ languages. It automatically answers customer questions, offers live support, reads your product catalog for accurate info, recommends products with AI, sends auto messages to page visitors, reminds customers about abandoned carts, and automates your support. Easy to install and fully automated, it saves time and boosts satisfaction and sales.
Questions and comments
Questions people ask about Helpy AI Chatbot and Live chat, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.
Last updated Oct 21, 2026. Ratings and review counts are the values shown on each app's public listing. How the numbers are computed: methodology.
2 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed when the listing was last refreshed.