EcomAppReviews
Happy: Returns & Exchanges icon

Shopify app

New

Happy: Returns & Exchanges

Simplify returns and exchanges with an easy self-service exper

Rating on Shopify
No ratings yet
Reviews
0
Launched
September 8, 2026
Pricing
Free
Languages
English

View on the Shopify App Store

The facts

Every value below is read from the listing or computed by the published formula. Nothing is a verdict.

Rank in Returns and exchanges

#118 of 186

See the ranked table

Bayesian rating

n/a

category median 4.60

Reviews in the last 180 days

n/a

no dated reviews collected

1 and 2 star share

n/a

no rating distribution

Starting price

Free plan

band: Free

Features Shopify lists for this app

Feature handles from the listing, grouped as Shopify groups them.

Return options

  • Automated refunds
  • Exchanges
  • Replacements
  • In-store returns
  • Gift cards
  • Store credit
  • Gift returns
  • Discount codes

Return management

  • Automated approvals
  • Return portal
  • Custom policies
  • Non-returnable items
  • Return windows
  • Return reasons
  • Multi-language
  • Shipping labels
  • Return tracking
  • SMS notifications
  • Email notifications
  • Custom branding
  • Refund management
  • Stock updates
  • Analytics

Works with

Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.

Shopify surfaces: Customer accounts, Shopify Admin

Data access

As disclosed on the listing. Never scored.

View customer data

Sensitive data, device and activity data

  • Sensitive data: Email address
  • Device and activity data: Geolocation, IP address, browser and operating system

View staff and contributor data

Store owner

  • Store owner: Name, email address, phone number, physical address

View and edit store data

Customers, products, orders

  • Edit customers: Customer data
  • View products: Products, collections
  • Edit orders: All order history for the last 60 days, returns, draft orders
  • View other data: Locations

Developer

Square Commerce

Apps in the dataset:
1
Address:
215 N Main St, Jamestown, NY, 14701, US
Website:
not stated
Support email domain:
gmail.com
English support:
yes
Resources:
Privacy policy

Similar apps

Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.

From the Shopify listingDeveloper claims, shown verbatim and collapsed. 92 words.Show
  • Branded self-service return portal customers use without emailing your team
  • Provide a premium experience with at-home pickup and simple, self-serve returns
  • Automatically generated pre-paid return shipping labels for tracking returns.
  • Return labels and reverse pickup using your existing courier accounts

Turn returns into exchanges and store credit with a branded self service returns portal.

Happy Returns & Exchange runs returns and exchanges in one place. Customers open a branded portal from your storefront, choose a reason, upload photos and pick an exchange, store credit or refund. Your rules decide eligibility, so requests approve or reject automatically on return window, reason, product or tag. Labels generate on approval and tracking updates go out by email. Restocking fees, differences and return shipping are set per policy. Every request and refund sits in one place.

Questions and comments

Questions people ask about Happy: Returns & Exchanges, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.

Ask a question or share what worked for your store

Read by a person before it appears. One link at most, no HTML.

Last updated Oct 22, 2026. Ratings and review counts are the values shown on each app's public listing. How the numbers are computed: methodology.

0 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed when the listing was last refreshed.