Shopify app
EmergingiF Returns & Exchanges
Transform returns into exchanges and new sales
- Rating on Shopify
- 4.8(24)
- Reviews
- 24
- Developer
- iF returns
- Launched
- October 18, 2023
- Pricing
- Free to install. Additional charges may apply.
- Languages
- English, Spanish, Italian, French
The facts
Every value below is read from the listing or computed by the published formula. Nothing is a verdict.
Bayesian rating
4.65
category median 4.60
Reviews in the last 180 days
0
from the 3 reviews on the listing page
1 and 2 star share
4%
1 of 24
Starting price
Free plan
band: Free
Pricing plans as listed on Shopify
All charges are billed in USD.
| Plan | Price | Billed yearly | Trial | Usage fee | Included |
|---|---|---|---|---|---|
| Free | Free to install | not offered | none | Up to 3 returns/month. For larger volumes custom rates will be applied with 30 days free trial. | not listed |
Rating distribution
24 ratings on the listing when last refreshed.
- 5 stars23(96%)
- 4 stars0(0%)
- 3 stars0(0%)
- 2 stars0(0%)
- 1 star1(4%)
Latest reviews
The 3 most recent of 3 on-page reviews, quoted to at most 25 words each. Full reviews are on the Shopify listing.
5 starsApr 25, 2024MEXASSpain2 days using the app
"Aplicación fácil de usar e intuitiva. Si necesitas ayuda, el equipo de IF siempre está dispuesto a brindártela y a explicarte lo que necesites. Le ..."
5 starsApr 23, 2024arenarojaSpain5 months using the app
"IF returns ha facilitado muchísimo el proceso de cambios y devoluciones con nuestros clientes. Es una aplicación super útil ya que se pueden gestionar los ..."
1 starMar 19, 2024R.a. BoutiqueItaly27 days using the app
"DI-SA-STRO-SI Azienda che si è presentata bene dopo un call ottime prospettive di fare bene il loro lavoro. Nel pratico un problema dietro l'altro, non ..."
Features Shopify lists for this app
Feature handles from the listing, grouped as Shopify groups them.
Return options
- Automated refunds
- Exchanges
- Replacements
- In-store returns
- Gift cards
- Store credit
- Discount codes
Return management
- Automated approvals
- Return portal
- Custom policies
- Non-returnable items
- Return windows
- Return reasons
- Multi-language
- Shipping labels
- Return tracking
- Email notifications
- Custom branding
- Refund management
- Stock updates
- Analytics
Works with
Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.
Shopify surfaces: Customer accounts
Data access
As disclosed on the listing. Never scored.
View customer data
Sensitive data, device and activity data
- Sensitive data: Name, email address, phone number, physical address
- Device and activity data: Geolocation, IP address, browser and operating system
View staff and contributor data
Store owner
- Store owner: Name, email address, phone number, physical address
View and edit store data
Customers, products, orders, discounts, gift cards, store analytics, Shopify Payments, Online Store, custom data, Shopify admin
- Edit customers: Customer data
- Edit products: Inventory, product listings, products, collections
- Edit orders: All order history, assigned fulfillment, draft orders, order fulfillments, merchant managed fulfillment, order edits, returns, shipping information, third-party fulfillment
- Edit discounts: Discount codes and promotions
- Edit gift cards: Gift cards
- Edit store analytics: Reports
- View Shopify Payments: Shopify Payments payouts
- Edit Online Store: Checkout page, Online Store script tags, theme
- View custom data: Metaobjects
- View Shopify admin: Legal policies
- Edit other data: Locales, locations, price rules
Developer
iF returns
- Apps in the dataset:
- 1
- Address:
- C/ Marqués de Monteagudo 24 4D, Madrid, M, 28028, ES
- Website:
- not stated
- Support email domain:
- ifreturns.com
- English support:
- yes
- Resources:
- Privacy policy, FAQ
Similar apps
Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.
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Happy: Returns & Exchanges
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EcoReturns: AI powered Returns
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Royal Returns & Exchanges
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From the Shopify listingDeveloper claims, shown verbatim and collapsed. 82 words.Show
- Incentivize exchanges and new sales by offering your full product catalog
- Optimize operational cost configuring pricing, return, refund method workflows
- Configure brading and return policies to generate a fully brand-like experience
- Automate via rules and triggers to generate refunds, exchanges and re-stocking
- Synchronize transportation and refund operations with any 3PL, WMS or ERP
Reduce refunds transforming them into exchanges and new sales and eliminate manual work
Reduce refunds transforming returns into a sales driver, presenting your full product catalog to incentivize exchanging or buying new products. Automate refunds based on triggers and streamline customer service with full traceability and information of the process. Configure the portal to show different return and refund options per client or country and integrate your carrier or use our negotiated rates our negotiated rates for +200k drop-off points world wide
Questions and comments
Questions people ask about iF Returns & Exchanges, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.
Last updated Oct 21, 2026. Ratings and review counts are the values shown on each app's public listing. How the numbers are computed: methodology.
24 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed when the listing was last refreshed.