EcomAppReviews
Quick Returns and Exchanges ↻↺ icon

Shopify app

Leader

Quick Returns and Exchanges ↻↺

Automate returns & exchanges, store credit and return labels

Rating on Shopify
5.0(62)
Reviews
62
Launched
May 28, 2024
Pricing
Free plan available. Free trial available.
Languages
English

View on the Shopify App Store

The facts

Every value below is read from the listing or computed by the published formula. Nothing is a verdict.

Rank in Returns and exchanges

#23 of 260

See the ranked table

Rank in Operations - Other

#3 of 244

See the ranked table

Bayesian rating

4.81

category median 4.63

Reviews in the last 180 days

3

from the 3 reviews on the listing page

1 and 2 star share

0%

0 of 62

Starting price

$19/month

band: $10 to $29 · 7-day trial

Pricing plans as listed on Shopify

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

PlanPriceBilled yearlyTrialUsage feeIncluded
Free ForeverFreenot offerednonenone stated10 Return & Exchanges Requests; Branded Return Portal; Unlimited Reasons; Unlimited logistic Partners; Advanced Analytics; Auto Tracking; Customizable Policies; Multi-item returns and exchanges
Growth$19/monthnot offered7 days$ 0.40 per additional return/exchange requestAll Free Features; 60 Returns & Exchanges Requests; Exchanges for a different product; Smart Exchange; API & Webhook access; Unlimited Automations; Team
Boost$49/monthnot offered7 days$ 0.30 per additional return/exchange requestAll Growth Features; 300 Returns & Exchanges Requests
Scale$99/monthnot offered7 days$ 0.20 per additional return/exchange requestAll Boost Features; 500 Returns & Exchanges Requests

Rating distribution

62 ratings on the listing when last refreshed.

  • 5 stars61(98%)
  • 4 stars1(2%)
  • 3 stars0(0%)
  • 2 stars0(0%)
  • 1 star0(0%)

Latest reviews

The 3 most recent of 3 on-page reviews, quoted to at most 25 words each. Full reviews are on the Shopify listing.

  • 5 starsSep 17, 2026SanskritiBySwashaaIndia3 months using the app

    "Great app for our jewellery store. Customers can now request exchanges and returns on their own, and we manage everything from one simple dashboard. Setup ..."

    Read on Shopify

  • 5 starsSep 14, 2026ChicloIndiaAbout 2 months using the app

    "I have been using quick returns for over 2months now, and honestly, the entire process was very smooth. From onboarding to my first exchange it ..."

    Read on Shopify

  • 4 starsAug 18, 2026AasnaayaIndia9 days using the app

    "We absolutely love the software! It has been a huge help for us, especially as we were facing several challenges while managing returns and exchanges. ..."

    Read on Shopify

Features Shopify lists for this app

Feature handles from the listing, grouped as Shopify groups them.

Return options

  • Automated refunds
  • Manual refunds
  • Exchanges
  • Replacements
  • In-store returns
  • Gift cards
  • Store credit
  • Gift returns
  • Discount codes

Return management

  • Automated approvals
  • Return portal
  • Custom policies
  • Non-returnable items
  • Return windows
  • Return reasons
  • Multi-language
  • Shipping labels
  • Return tracking
  • SMS notifications
  • Email notifications
  • Custom branding
  • Refund management
  • Stock updates
  • Customer blocklists
  • Analytics

Works with

Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.

Shopify surfaces: Customer accounts

Data access

As disclosed on the listing. Never scored.

View customer data

Sensitive data, device and activity data

  • Sensitive data: Name, email address, phone number, physical address
  • Device and activity data: Geolocation, IP address, browser and operating system

View staff and contributor data

Store owner

  • Store owner: Name, email address, phone number, physical address

View and edit store data

Customers, products, orders, discounts, gift cards, store credit, Online Store

  • Edit customers: Customer data
  • Edit products: Inventory, product listings, products, collections
  • Edit orders: Draft orders, order fulfillments, merchant managed fulfillment, order edits, all order history, returns
  • Edit discounts: Discount codes and promotions
  • Edit gift cards: Gift card transactions, gift cards
  • Edit store credit: Store credit account transactions, store credit accounts
  • Edit Online Store: Online Store script tags
  • Edit other data: Price rules, locations

Developer

Infoxen Technologies

Apps in the dataset:
2
Address:
111, North Market Street Suite 300, San Jose, CA, 95113, US
Support email domain:
quickreturns.ai
English support:
yes
Resources:
Privacy policy, FAQ, Tutorial, App Documentation

Similar apps

Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.

From the Shopify listingDeveloper claims, shown verbatim and collapsed. 78 words.Show
  • Branded returns & exchanges portal in 15 languages, no customer login
  • Exchanges for another size or a different product, multi-item requests
  • Auto-approve returns with your own rules, or review each request
  • Refunds to store credit, the original payment method or bank transfer
  • Automatic return labels and pickups with UPS, DHL, Royal Mail and 100+ Carriers

QuickReturns is the returns, exchanges and store credit platform for growing brands.

QuickReturns runs returns and exchanges end-to-end. Customers raise a request in a branded portal, choose an exchange, store credit, or a refund, and get automatic status updates. You set return windows, non-returnable items, reasons and fees per product or collection. Rules auto-approve, auto-refund and auto-issue credit so your team stops working a shared inbox. Its all in one app for all your Return & Exchange management.

Questions and comments

Questions people ask about Quick Returns and Exchanges ↻↺, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.

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Last updated Oct 23, 2026. Ratings and review counts are the values shown on each app's public listing. How the numbers are computed: methodology.

62 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed when the listing was last refreshed.