Shopify app
NewFairReturns & EU Withdrawal
EU withdrawal button and self-service returns in one app
- Rating on Shopify
- 5.0(1)
- Reviews
- 1
- Developer
- Lxo Studio
- Launched
- September 28, 2026
- Pricing
- Free plan available. Usage charges apply.
- Languages
- English, German
The facts
Every value below is read from the listing or computed by the published formula. Nothing is a verdict.
Bayesian rating
4.61
category median 4.63
Reviews in the last 180 days
1
from the 1 reviews on the listing page
1 and 2 star share
0%
0 of 1
Starting price
$79/month
band: $30 to $99
Pricing plans as listed on Shopify
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
| Plan | Price | Billed yearly | Trial | Usage fee | Included |
|---|---|---|---|---|---|
| Free | Free | not offered | none | none stated | 20 returns per month, no usage charges; Withdrawal button, form and email; Unlimited withdrawals; Self-service returns portal; Refunds and store credit; Emails from your own address; Deadline check and PDF record; Cancel unshipped orders |
| Pro | Estimated monthly cost | not offered | none | none stated | 50 returns per month, then $0.29 each; Everything in Free; Exchanges; Customize button, forms and emails; Withdrawal CSV export and EU-only button; No FairReturns branding; Cancel single items with one click |
| Ultimate | $79/month | not offered | none | none stated | Unlimited returns, no usage charges; Everything in Pro |
Rating distribution
1 ratings on the listing when last refreshed.
- 5 stars1(100%)
- 4 stars0(0%)
- 3 stars0(0%)
- 2 stars0(0%)
- 1 star0(0%)
Latest reviews
The 1 most recent of 1 on-page reviews, quoted to at most 25 words each. Full reviews are on the Shopify listing.
5 starsOct 1, 2026Kienzle1822Austria2 days using the app
"Beste Retouren App. Übersichtlich super Funktionen und viele Einstellmöglichkeiten. TOP. Alles was man benötigt."
Developer replied. Read on Shopify
Features Shopify lists for this app
Feature handles from the listing, grouped as Shopify groups them.
Return options
- Automated refunds
- Exchanges
- Store credit
Return management
- Return portal
- Return reasons
- Return tracking
- Email notifications
- Refund management
Works with
Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.
Shopify surfaces: Customer accounts, Shopify Admin
Data access
As disclosed on the listing. Never scored.
View customer data
Sensitive data, device and activity data
- Sensitive data: Email address
- Device and activity data: Geolocation, IP address, browser and operating system
View staff and contributor data
Store owner
- Store owner: Name, email address, phone number, physical address
View and edit store data
Customers, products, orders
- View customers: Customer data
- View products: Products, collections
- Edit orders: All order history for the last 60 days, returns
- View other data: Locations
Developer
Lxo Studio
- Apps in the dataset:
- 1
- Address:
- Wels, AT
- Website:
- not stated
- Support email domain:
- gmail.com
- English support:
- yes
- Resources:
- Privacy policy
Similar apps
Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.
ShipStation Orders & Inventory
4.2(707) · listed as similar by Shopify
EW: EU Withdrawal Button &Form
4.9(2,317) · listed as similar by Shopify
Revoq ‑ EU Withdrawal Button
4.8(571) · listed as similar by Shopify
LiquiDonate ‑ ReturnsDirect
2.7(4) · shares 73% of feature handles
Returns & Exchanges by aico
No ratings yet · shares 67% of feature handles
RMS Returns & Credit Manager
No ratings yet · shares 67% of feature handles
From the Shopify listingDeveloper claims, shown verbatim and collapsed. 90 words.Show
- Withdrawal button and form in every EU language, added without code
- Customers withdraw without logging in, the confirmation email goes out by itself
- Deadline check and a PDF record for every withdrawal, ready for any dispute
- Not shipped yet? Cancel and refund the order with one click
- Self-service returns: refund, store credit or exchange, under your rules
The EU withdrawal button, live in minutes. Turn each withdrawal into a return or cancellation.
Since June 19, 2026, stores selling to EU consumers need a withdrawal button. With FairReturns it is on every page in minutes, without code and in every EU language. Customers withdraw without logging in and get their confirmation right away. For each withdrawal you see whether it arrived in time and can download a PDF record. Not shipped yet? One click cancels and refunds the order. Otherwise it becomes a return you refund in Shopify.
Questions and comments
Questions people ask about FairReturns & EU Withdrawal, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.
Last updated Oct 23, 2026. Ratings and review counts are the values shown on each app's public listing. How the numbers are computed: methodology.
1 review counted on the listing. Rating and count in the structured data are the values Shopify displayed when the listing was last refreshed.