Shopify app
NewReturns & Exchanges by aico
Simplify and manage returns & exchanges effortlessly
- Rating on Shopify
- No ratings yet
- Reviews
- 0
- Developer
- aiconomy
- Launched
- August 14, 2025
- Pricing
- $4.99/month
- Languages
- English
The facts
Every value below is read from the listing or computed by the published formula. Nothing is a verdict.
Bayesian rating
n/a
category median 4.57
Reviews in the last 180 days
n/a
no dated reviews collected
1 and 2 star share
n/a
no rating distribution
Starting price
$4.99/month
band: Under $10
Pricing plans as listed on Shopify
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
| Plan | Price | Billed yearly | Trial | Usage fee | Included |
|---|---|---|---|---|---|
| Base Plan | $4.99/month | $24.99/year | none | none stated | not listed |
Features Shopify lists for this app
Feature handles from the listing, grouped as Shopify groups them.
Return options
- Automated refunds
- Manual refunds
- Exchanges
- Replacements
- In-store returns
- Store credit
Return management
- Return portal
- Return reasons
- Return tracking
- Email notifications
- Refund management
- Stock updates
Data access
As disclosed on the listing. Never scored.
View customer data
Sensitive data, device and activity data
- Sensitive data: Name, email address, phone number, physical address
- Device and activity data: Geolocation, IP address, browser and operating system
View staff and contributor data
Store owner
- Store owner: Name, email address, phone number, physical address
View and edit store data
Customers, products, orders, gift cards
- Edit customers: Customer data
- Edit products: Products, product listings, collections
- Edit orders: Assigned fulfillment, draft orders, merchant managed fulfillment, all order history, returns, third-party fulfillment
- Edit gift cards: Gift cards
- View other data: Locations
Developer
aiconomy
- Apps in the dataset:
- 3
- Address:
- St. Gallerstrasse 72, Roggwil, 9325, CH
- Website:
- aico.swiss
- Support email domain:
- gmail.com
- English support:
- yes
- Resources:
- Privacy policy, demo store
Similar apps
Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.
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TooS Returns & Exchanges
No ratings yet · shares 65% of feature handles
Returnit
4.5(2) · shares 63% of feature handles
ExchangeIt Returns & Exchange
4.9(95) · shares 55% of feature handles
From the Shopify listingDeveloper claims, shown verbatim and collapsed. 66 words.Show
- Fully customizable return and exchange portal
- Easy customer self-service with order ID and email
- Centralized dashboard to manage all requests
Easily manage returns and exchanges with a fully customizable self-service portal.
Returns & Exchanges by aico lets you manage return and exchange requests with ease. Customize your portal with logos, colors, and email settings. Set return/exchange reasons, policies, and addresses. Customers can submit requests by entering their order ID and email, selecting items and reasons. Track and manage all requests from the app’s Returns Overview dashboard.
Questions and comments
Questions people ask about Returns & Exchanges by aico, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.
Data as of Oct 20, 2026, from the public Shopify App Store listing. How the numbers are computed: methodology.
0 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed at crawl time.