Shopify app
NewLiquiDonate ‑ ReturnsDirect
Simplifying returns with nonprofit donations.
- Rating on Shopify
- 2.7(4)
- Reviews
- 4
- Developer
- LiquiDonate
- Launched
- October 25, 2023
- Pricing
- Free to install
- Languages
- English
The facts
Every value below is read from the listing or computed by the published formula. Nothing is a verdict.
Bayesian rating
4.46
category median 4.63
Reviews in the last 180 days
1
from the 3 reviews on the listing page
1 and 2 star share
25%
1 of 4
Starting price
$75/month
band: $30 to $99
Pricing plans as listed on Shopify
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
| Plan | Price | Billed yearly | Trial | Usage fee | Included |
|---|---|---|---|---|---|
| Freemium | Free to install | not offered | none | Includes 10 donations | Overages = $4 per item | Branded Customer Return Portal; Advanced Approval Rules; Exchanges and Variant Swaps; Automated Return Label Generation; Multi-Location Workflows; Donation Analytics Dashboard; FedEx Scheduling for Big & Bulky |
| Lite | $75/month | $765/year | none | Includes 20 routings | Overages = $4 per item | Branded Customer Return Portal; Advanced Approval Rules; Exchanges and Variant Swaps; Automated Return Label Generation; Multi-Location Workflows; Donation Analytics Dashboard; FedEx Scheduling for Big & Bulky |
| Core | $250/month | $2550/year | none | Includes 75 routings | Overages = $4 per item | Branded Customer Return Portal; Advanced Approval Rules; Exchanges and Variant Swaps; Automated Return Label Generation; Multi-Location Workflows; Donation Analytics Dashboard; FedEx Scheduling for Big & Bulky |
| Plus | $750/month | $7650/year | none | Includes 200 routings | Overages = $4 per item | Branded Customer Return Portal; Advanced Approval Rules; Exchanges and Variant Swaps; Automated Return Label Generation; Multi-Location Workflows; Donation Analytics Dashboard; FedEx Scheduling for Big & Bulky |
Rating distribution
4 ratings on the listing when last refreshed.
- 5 stars3(75%)
- 4 stars0(0%)
- 3 stars0(0%)
- 2 stars0(0%)
- 1 star1(25%)
Latest reviews
The 3 most recent of 3 on-page reviews, quoted to at most 25 words each. Full reviews are on the Shopify listing.
1 starOct 16, 2026FitiqueFitUnited States39 minutes using the app
"think all reviews FAKE! because app too complicated to setup and after setup has error and didnt work. its better shopify didnt accept any awful ..."
5 starsDec 18, 2025GOBUnited States7 days using the app
"As a company that lives and breathes reducing waste that doesn't break down after use, we love that Liquidonate makes it super easy to ensure ..."
5 starsFeb 12, 2025YUUMAUnited States10 months using the app
"I love Liquidonate! This app has helped us give back to many organizations while liquidating our excess products."
Features Shopify lists for this app
Feature handles from the listing, grouped as Shopify groups them.
Return options
- Automated refunds
- Exchanges
- Store credit
Return management
- Automated approvals
- Return portal
- Non-returnable items
- Return reasons
- Shipping labels
- Return tracking
- Email notifications
- Refund management
Data access
As disclosed on the listing. Never scored.
View customer data
Sensitive data, device and activity data
- Sensitive data: Name, email address, phone number, physical address
- Device and activity data: Geolocation, IP address, browser and operating system
View staff and contributor data
Store owner
- Store owner: Name, email address, phone number, physical address
View and edit store data
Customers, products, orders, discounts
- Edit customers: Customer data
- Edit products: Inventory, products, collections
- Edit orders: Assigned fulfillment, merchant managed fulfillment, all order history, returns, third-party fulfillment, draft orders
- Edit discounts: Discount codes and promotions
- Edit other data: Locations
Developer
LiquiDonate
- Apps in the dataset:
- 1
- Address:
- 2323 Broadway, c/o LiquiDonate, Oakland, CA, 94612, US
- Website:
- www.liquidonate.com
- Support email domain:
- liquidonate.com
- English support:
- yes
- Resources:
- Privacy policy
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From the Shopify listingDeveloper claims, shown verbatim and collapsed. 86 words.Show
- Dynamic routing for selected returns to skip the warehouse direct from customer
- Workflows for routing sellable returns to the nearest warehouse or reseller
- Branded return portals to ensure preferred premium customer experience
- Exchanges and variant upsells with seamless revenue retention capability
- Have a promo code? Enter it after installation.
The only RMS that routes unsellable returns to local nonprofits, skipping the warehouse + the costs.
ReturnsDirect does the impossible: lowers your reverse logistics costs with a donation disposition. It's an RMS with automated donation routing for your unsellable SKUs, from customer directly to a local nonprofit or school, skipping the warehouse, reducing label costs, and earning tax benefits, all while lowering your emissions and helping communities. Simple, cost-conscious pricing includes tax documentation, impact reports, and phone support. Save Money. Do Good. Be Great with LiquiDonate.
Questions and comments
Questions people ask about LiquiDonate ‑ ReturnsDirect, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.
Last updated Oct 21, 2026. Ratings and review counts are the values shown on each app's public listing. How the numbers are computed: methodology.
4 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed when the listing was last refreshed.