Shopify app
EmergingZB: Facebook & Messenger Chat
Connect your customer support via WhatsApp & Messenger Chat.
- Rating on Shopify
- 5.0(21)
- Reviews
- 21
- Developer
- Zotabox
- Launched
- January 18, 2016
- Pricing
- Free plan available. Free trial available.
- Languages
- English
The facts
Every value below is read from the listing or computed by the published formula. Nothing is a verdict.
Bayesian rating
4.74
category median 4.65
Reviews in the last 180 days
0
from the 3 reviews on the listing page
1 and 2 star share
5%
1 of 21
Starting price
$4.99/month
band: Under $10 · 14-day trial
Pricing plans as listed on Shopify
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
| Plan | Price | Billed yearly | Trial | Usage fee | Included |
|---|---|---|---|---|---|
| Free | Free | not offered | none | none stated | Up to 5,000 monthly visits; 2 chat channels |
| Starter | $4.99/month | $49.90/year | 14 days | none stated | Up to 5,000 monthly visits; Up to 5 chat channels; Professional chatbox design; Remove Zotabox branding |
| Growth | $9.99/month | $99.90/year | 14 days | none stated | Up to 25,000 monthly visits; Up to 10 chat channels; Professional chatbox design; Remove Zotabox branding |
| Pro | $19.99/month | $199.90/year | 14 days | none stated | Up to 100,000 monthly visits; Up to 15 chat channels; Professional chatbox design; Remove Zotabox branding |
Rating distribution
21 ratings on the listing when last refreshed.
- 5 stars20(95%)
- 4 stars0(0%)
- 3 stars0(0%)
- 2 stars0(0%)
- 1 star1(5%)
Latest reviews
The 3 most recent of 3 on-page reviews, quoted to at most 25 words each. Full reviews are on the Shopify listing.
5 starsOct 8, 2025Saddle BrokerNew Zealand23 minutes using the app
"Great customer service, helped me set everything up straight away."
Developer replied. Read on Shopify
5 starsApr 17, 2025BlueWood KidsUnited States41 minutes using the app
"The chatbox is concise with stable connection. Also the customer service is great."
Developer replied. Read on Shopify
5 starsJan 4, 2019VicTsingUnited States3 months using the app
"I used this app to connect my website with Messenger and build a landing page, set up notification etc. It's a quite good tools. But ..."
Features Shopify lists for this app
Feature handles from the listing, grouped as Shopify groups them.
Real-time messaging
- Live chat
Automated responses
- Greetings
Customization
- Color and font
- Business hours
- Welcome messages
- Chat buttons
- Agent avatar
Works with
Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.
- Facebook Chat
- Facebook Fanpage
- Messenger 39 apps
- Messenger Chat
- Meta Business
- WhatsApp Chat 5 apps
Shopify surfaces: Shopify Admin
Data access
As disclosed on the listing. Never scored.
View staff and contributor data
Store owner
- Store owner: Name, email address, phone number, physical address
View and edit store data
Online Store
- Edit Online Store: Online Store script tags, theme
Developer
Zotabox
- Apps in the dataset:
- 7
- Address:
- 58/124 Au Co, Tu Lien, Tay Ho, Ha Noi, 100000, VN
- Website:
- info.zotabox.com
- Support email domain:
- zotabox.com
- English support:
- yes
- Resources:
- Privacy policy, FAQ, demo store
Similar apps
Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.
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IG Facebook & Instagram Shop
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RT: WhatsApp Chat Button
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BlissScale support widgets
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SS: WhatsApp Agent Chat Button
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From the Shopify listingDeveloper claims, shown verbatim and collapsed. 86 words.Show
- Connect Messenger & WhatsApp Chat for instant support (API integration)
- Quick setup with a few clicks, no coding or technical skills needed to get start
- Tailor the chat box design to match your brand’s look and feel without coding.
- All trademark are used under nominative fair use for compatibility purposes only
Boost engagement w/ third-party connector linking your store’s support to Messenger & WhatsApp chat.
ZB: WhatsApp & Messenger Chat helps merchants connect their store’s customer support with existing WhatsApp or Messenger accounts via official APIs. This third-party integration lets you reply to customers instantly without coding, improving engagement and conversion. Set up in minutes, match your widget design to your store. Ideal for merchants who want to build stronger relationships with customers by a fast, reliable and effective solution for real-time customer support and conversion growth.
Questions and comments
Questions people ask about ZB: Facebook & Messenger Chat, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.
Last updated Oct 21, 2026. Ratings and review counts are the values shown on each app's public listing. How the numbers are computed: methodology.
21 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed when the listing was last refreshed.