Shopify app
Neweuro.support: AI Chat Helpdesk
Translate chats and emails. Let AI answer from your data.
- Rating on Shopify
- No ratings yet
- Reviews
- 0
- Developer
- European Business Solutions s. r. o.
- Launched
- August 13, 2026
- Pricing
- Free plan available. Free trial available.
- Languages
- Bulgarian, Czech, Danish, German, Greek, English, Spanish, Finnish, French, Croatian, Hungarian, Italian, Dutch, Polish, Romanian, Slovak, Slovenian, Swedish, Portuguese (Portugal), Estonian, Irish, Lithuanian, Latvian, Norwegian (Bokmål), Russian, Albanian, Serbian, Turkish, Ukrainian
The facts
Every value below is read from the listing or computed by the published formula. Nothing is a verdict.
Bayesian rating
n/a
category median 4.72
Reviews in the last 180 days
n/a
no dated reviews collected
1 and 2 star share
n/a
no rating distribution
Starting price
$29/month
band: $10 to $29 · 30-day trial
Pricing plans as listed on Shopify
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
| Plan | Price | Billed yearly | Trial | Usage fee | Included |
|---|---|---|---|---|---|
| Free | Free | not offered | none | none stated | 1 million AI credits per month; 1 ticket email mailbox; Live chat and email translation; AI answers from your product data; AI-to-human handoff with history; Unlimited team members; Order tracking and inventory tools |
| Start | $29/month | not offered | 30 days | none stated | 10 million AI credits per month; 1 ticket email mailbox; Live chat and email translation; AI answers from your product data; AI-to-human handoff with history; Unlimited team members; Order tracking and inventory tools |
| Growth | $79/month | not offered | none | none stated | 30 million AI credits per month; 2 ticket email mailboxes; Live chat and email translation; AI answers from your product data; AI-to-human handoff with history; Unlimited team members; Order tracking and inventory tools |
| Scale | $199/month | not offered | none | none stated | 80 million AI credits per month; 5 ticket email mailboxes; Live chat and email translation; AI answers from your product data; AI-to-human handoff with history; Unlimited team members; Order tracking and inventory tools |
Features Shopify lists for this app
Feature handles from the listing, grouped as Shopify groups them.
Channels
- Live chat
- Chatbot
- Contact form
Workflow automation
- Response templates
- AI responses
- Ticketing
- Order tracking
- Multi-language
- Reports
Works with
Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.
Shopify surfaces: Shopify Admin
Data access
As disclosed on the listing. Never scored.
View customer data
Sensitive data, device and activity data
- Sensitive data: Email address
- Device and activity data: Geolocation, IP address, browser and operating system
View staff and contributor data
Store owner
- Store owner: Name, email address, phone number, physical address
View and edit store data
Products, orders, Online Store
- View products: Inventory, products, collections
- Edit orders: All order history for the last 60 days
- Edit Online Store: Online Store page content on a path controlled by the app
- View other data: Locales, Shopify Markets settings
Developer
European Business Solutions s. r. o.
- Apps in the dataset:
- 1
- Address:
- Budatínska 3718/20, Bratislava - mestská časť Petržalka, 851 06, SK
- Website:
- euro.support/en
- Support email domain:
- euro.support
- English support:
- yes
- Resources:
- Privacy policy, FAQ, Tutorial, App Documentation
Similar apps
Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.
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From the Shopify listingDeveloper claims, shown verbatim and collapsed. 87 words.Show
- Translate both sides of live chats and email tickets automatically
- Let AI answer product and support questions from your own data
- Hand AI conversations to your team with the full message history
- Help with order tracking and stock using connected Shopify tools
- Manage live chat and email tickets for multiple markets in one inbox
Support customers in their language. Translate live chat and email, with AI answers and human help.
Help shoppers across languages from one support inbox. Customers write in their language and your team replies in its own, with automatic translation for live chat and email tickets. Let AI answer from your product data and support knowledge, then hand over to a person with the conversation history. Connect order tracking and inventory tools to help with store questions. Manage multiple markets without switching between separate chat and ticket systems.
Questions and comments
Questions people ask about euro.support: AI Chat Helpdesk, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.
Last updated Oct 21, 2026. Ratings and review counts are the values shown on each app's public listing. How the numbers are computed: methodology.
0 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed when the listing was last refreshed.