Shopify app
EstablishedeasyReturns
Returns portal with EU withdrawal button, exchanges & refunds
- Rating on Shopify
- 4.4(88)
- Reviews
- 88
- Developer
- 247APPS
- Launched
- August 12, 2021
- Pricing
- Free plan available
- Languages
- German, English
The facts
Every value below is read from the listing or computed by the published formula. Nothing is a verdict.
Bayesian rating
4.49
category median 4.57
Reviews in the last 180 days
3
from the 3 reviews on the listing page
1 and 2 star share
6%
5 of 88
Starting price
$19/month
band: $10 to $29
Pricing plans as listed on Shopify
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
| Plan | Price | Billed yearly | Trial | Usage fee | Included |
|---|---|---|---|---|---|
| Free | Free | not offered | none | none stated | Public Return-Portal; Public Withdrawal-Portal |
| STARTER | $19/month | not offered | none | After the first 30 returns, this plan charges $0.29 per return. | Full functionality.; Für all Shopify (Basic to Plus) Tarifs |
| Shopify Basic | $39/month | not offered | none | none stated | Full functionality.; Without additional inApp fees.; For Shopify Basic Stores |
| Shopify Grow | $59/month | not offered | none | none stated | Full functionality.; Without additional inApp fees.; For Shopify Grow Stores |
Rating distribution
88 ratings on the listing at crawl time.
- 5 stars74(84%)
- 4 stars6(7%)
- 3 stars3(3%)
- 2 stars1(1%)
- 1 star4(5%)
Latest reviews
The 3 most recent of 3 on-page reviews, quoted to at most 25 words each. Full reviews are on the Shopify listing.
1 starOct 15, 2026Pukka BerlinGermanyAbout 2 years using the app
"leider schlecht sehr mühsamm manuel zu bedienen. keien Automatisierungs Lösungen"
Developer replied. Read on Shopify
5 starsSep 22, 2026AMQUAGermanyOver 1 year using the app
"Wir nutzen easyReturns für unseren Shopify-Shop und sind sehr zufrieden. Die App bietet umfangreiche Einstellungsmöglichkeiten, flexible Retourenregeln und eine gute Integration verschiedener Versanddienstleister. Besonders hervorheben ..."
4 starsAug 19, 2026teicher-shopGermany5 months using the app
"Easyreturns ist wirklich eine gute Lösung, um ein Retourenportal mit einfacher Bedienung für die Kunden bereitzustellen. Die Einstellungen sind ebenfalls leicht verständlich und schnell gemacht. ..."
Screenshots
4 of 4 listing screenshots, composed as review cards. Captions are the developer's own.
1 of 4: Shopify App for your Return Requests 
2 of 4: Portal Page for to open Return Requests in Shopify 
3 of 4: Select Items to return 
4 of 4: Shipping Provider for Return Shipping Labels
Features Shopify lists for this app
Feature handles from the listing, grouped as Shopify groups them.
Return options
- Automated refunds
- Manual refunds
- Exchanges
- Replacements
- QR codes
- Store credit
Return management
- Automated approvals
- Return portal
- Custom policies
- Non-returnable items
- Return windows
- Return reasons
- Multi-language
- Shipping labels
- Return tracking
- Email notifications
- Custom branding
- Refund management
- Stock updates
- Customer blocklists
- Analytics
Order updates
- Cancellations
- Refunds
- Returns
- Draft orders
- Shipping fees
- Custom rules
- Automated workflows
- Customer portal
Order management
- Tagging
- Filtering
- Import and export
- Analytics
Works with
Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.
Shopify surfaces: Shopify Flow, Shopify Admin
Data access
As disclosed on the listing. Never scored.
Not disclosed on the listing.
Developer
247APPS
- Apps in the dataset:
- 3
- Address:
- In der Goldgrube 28, Koblenz, 56073, DE
- Website:
- 247apps.dev
- Support email domain:
- 247apps.de
- English support:
- not offered per the listing
- Resources:
- Privacy policy, FAQ, Tutorial, demo store
Similar apps
Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.
Reviso: Order editing & Upsell
On Shopify, not yet in the dataset · listed as similar by Shopify
RefundMath
On Shopify, not yet in the dataset · listed as similar by Shopify
Easy Cancel Order
5.0(1) · listed as similar by Shopify
Pango Delivery & Returns
5.0(5) · shares 58% of feature handles
CWILL Returns & Exchanges
4.9(487) · shares 57% of feature handles
Synctrack Returns & Exchanges
4.9(132) · shares 57% of feature handles
From the Shopify listingDeveloper claims, shown verbatim and collapsed. 64 words.Show
- Custom rules for returns, deadlines, and approvals
- EU Withdrawal-Button workflow for requirements from June 19, 2026
- User management for your team without Shopify admin access
- Automatic return labels (DHL, DPD, GLS, Internetmarke) + return slip
- Portal & withdrawal-form in your corporate design on your shop domain
Automate returns and exchanges with your returns portal. Includes the EU withdrawal button
With easyReturns, you reduce manual work, create clear workflows, and turn returns into a competitive advantage. The app combines withdrawals, returns, exchanges, and label creation with rule-based automation. This allows you to offer a professional returns experience on your own shop domain. Supports Label creation for DHL, DPD, GLS and Internetmarke.
Questions and comments
Questions people ask about easyReturns, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.
Data as of Oct 20, 2026, from the public Shopify App Store listing. How the numbers are computed: methodology.
88 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed at crawl time.