Shopify app
Emerging8returns Returns & Exchanges
Automated returns, exchanges, store credit & return analytics
- Rating on Shopify
- 5.0(33)
- Reviews
- 33
- Developer
- 8returns - Returns Platform
- Launched
- October 19, 2022
- Pricing
- From $109/month. Free trial available.
- Languages
- English, German
The facts
Every value below is read from the listing or computed by the published formula. Nothing is a verdict.
Bayesian rating
4.75
category median 4.60
Reviews in the last 180 days
0
from the 3 reviews on the listing page
1 and 2 star share
0%
0 of 33
Starting price
$109/month
band: $100 to $299 · 14-day trial
Pricing plans as listed on Shopify
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
| Plan | Price | Billed yearly | Trial | Usage fee | Included |
|---|---|---|---|---|---|
| Starter | $109/month | not offered | 14 days | $0.99 per extra return | 100 returns per month; Self-serve Returns Portal; Automated Refund & Exchange Processing; Automated DHL label generation; Custom rules; Integrations; EU withdrawal button (2023/2673) |
| Growth | $379/month | not offered | 14 days | $0.45 per extra return | 500 returns per month; All features from the Starter plan; Returns Analytics; Priority support |
| Pro | $989/month | not offered | 14 days | $0.40 per extra return | 2000 returns per month; All features from the Growth plan; Advanced Analytics and custom reporting |
Rating distribution
33 ratings on the listing when last refreshed.
- 5 stars33(100%)
- 4 stars0(0%)
- 3 stars0(0%)
- 2 stars0(0%)
- 1 star0(0%)
Latest reviews
The 3 most recent of 3 on-page reviews, quoted to at most 25 words each. Full reviews are on the Shopify listing.
5 starsSep 26, 2025Marianna DériGermany22 days using the app
"8Returns has helped us simplify and professionalize our entire returns process. What we appreciate most is how intuitive and user-friendly the portal is for our ..."
Developer replied. Read on Shopify
5 starsMay 27, 2024Goodwin SmithUnited Kingdom27 days using the app
"great app, very easy to use. Nila was very helpful and very quick to respond and sort any issues."
Developer replied. Read on Shopify
5 starsApr 4, 20243BearsGermany7 months using the app
"Great app, great support team. We use 8Returns specifically due to its integration with Xentral ERP - once we cor a customer creates a return ..."
Developer replied. Read on Shopify
Features Shopify lists for this app
Feature handles from the listing, grouped as Shopify groups them.
Return options
- Automated refunds
- Manual refunds
- Exchanges
- Replacements
- In-store returns
- QR codes
- Store credit
Return management
- Automated approvals
- Return portal
- Custom policies
- Non-returnable items
- Return windows
- Return reasons
- Multi-language
- Shipping labels
- Return tracking
- Email notifications
- Custom branding
- Refund management
- Stock updates
- Customer blocklists
- Analytics
Works with
Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.
Data access
As disclosed on the listing. Never scored.
Not disclosed on the listing.
Developer
8returns - Returns Platform
- Apps in the dataset:
- 1
- Address:
- Pappelallee 78/79, Berlin, 10437, DE
- Website:
- www.8returns.com
- Support email domain:
- 8returns.com
- English support:
- yes
- Resources:
- Privacy policy
Similar apps
Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.
ShipStation Orders & Inventory
4.2(707) · listed as similar by Shopify
EW: EU Withdrawal Button &Form
4.9(2,317) · listed as similar by Shopify
Revoq ‑ EU Withdrawal Button
4.8(571) · listed as similar by Shopify
Pango Delivery & Returns
5.0(5) · shares 92% of feature handles
CWILL Returns & Exchanges
4.9(487) · shares 88% of feature handles
Synctrack Returns & Exchanges
4.9(132) · shares 88% of feature handles
From the Shopify listingDeveloper claims, shown verbatim and collapsed. 84 words.Show
- Self-serve returns portal, fully branded to match your Shopify store
- Exchanges, store credit & Shop Now flows to retain revenue on every return
- Dynamic rules by country, product type, order value & customer segment
- Return analytics by SKU & size - find out why products come back
- Automated label & QR code generation via DHL, Sendcloud & more
Specialist returns platform with exchanges, store credit, refunds, label generation & analytics
What if your returns process ran itself? 8returns is a specialist returns platform that automates everything - from a branded self-serve portal to label generation, exchanges, store credit, and refunds. Built for Shopify brands that have outgrown basic solutions, with deep integrations across your existing stack. Dynamic rules handle complex edge cases while built-in analytics show exactly why products come back. The result: lower costs, more retained revenue, and less manual work.
Questions and comments
Questions people ask about 8returns Returns & Exchanges, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.
Last updated Oct 21, 2026. Ratings and review counts are the values shown on each app's public listing. How the numbers are computed: methodology.
33 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed when the listing was last refreshed.