Shopify app
EmergingPango Delivery & Returns
Shipping, returns, tracking and exchanges on autopilot!
- Rating on Shopify
- 5.0(5)
- Reviews
- 5
- Developer
- Pango AB
- Launched
- October 10, 2024
- Pricing
- Free to install. Additional charges may apply.
- Languages
- English
The facts
Every value below is read from the listing or computed by the published formula. Nothing is a verdict.
Bayesian rating
4.43
category median 4.38
Reviews in the last 180 days
1
from the 3 reviews on the listing page
1 and 2 star share
0%
0 of 5
Starting price
Free plan
band: Free
Pricing plans as listed on Shopify
All charges are billed in USD. See all pricing options
| Plan | Price | Billed yearly | Trial | Usage fee | Included |
|---|---|---|---|---|---|
| Free to install | Free to install | not offered | none | Email support@pango.ai to discuss setup and get a pricing plan based on your order volume and business needs. | Return & Exchange Management; Delivery Management; Tracking and delivery estimation; All in the same package; Customizable workflow |
Rating distribution
5 ratings on the listing at crawl time.
- 5 stars5(100%)
- 4 stars0(0%)
- 3 stars0(0%)
- 2 stars0(0%)
- 1 star0(0%)
Latest reviews
The 3 most recent of 3 on-page reviews, quoted to at most 25 words each. Full reviews are on the Shopify listing.
5 starsApr 30, 2026SunDaze SurfNetherlandsAbout 1 year using the app
"We've been using Pango since the very beginning and it has been a game changer for our store. Before Pango, we struggled to find a ..."
5 starsMar 30, 2026Racing shopSweden7 months using the app
"Excellent app with a fantastic team behind it. Their support is fast and responsive, and they consistently roll out new features."
5 starsJan 14, 2026KukinosSpain6 months using the app
"We’ve been working with Pango for quite a while now, and the experience has been truly outstanding. Lukasz, in particular, deserves a special mention. What ..."
Features Shopify lists for this app
Feature handles from the listing, grouped as Shopify groups them.
Return options
- Automated refunds
- Manual refunds
- Exchanges
- Replacements
- In-store returns
- QR codes
- Gift cards
- Store credit
Return management
- Automated approvals
- Return portal
- Custom policies
- Non-returnable items
- Return windows
- Return reasons
- Multi-language
- Shipping labels
- Return tracking
- SMS notifications
- Email notifications
- Custom branding
- Refund management
- Stock updates
- Customer blocklists
- Analytics
Works with
Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.
- Deutsche Post
- DHL 75 apps
- Gorgias 50 apps
- Ongoing
- Schenker
- UPS 91 apps
Shopify surfaces: Checkout, Shopify Admin
Data access
As disclosed on the listing. Never scored.
View customer data
Sensitive data, device and activity data
- Sensitive data: Name, email address, phone number, physical address
- Device and activity data: Geolocation, IP address, browser and operating system
View staff and contributor data
Store owner
- Store owner: Name, email address, phone number, physical address
View and edit store data
Customers, products, orders, discounts, gift cards, store credit, Shopify Functions, Online Store, custom data, Shopify admin, other data
- Edit customers: Customer data
- Edit products: Inventory, products, collections
- Edit orders: Assigned fulfillment, order fulfillments, merchant managed fulfillment, all order history, returns, third-party fulfillment, draft orders, order edits, shipping information
- Edit discounts: Discount codes and promotions
- Edit gift cards: Gift cards
- Edit store credit: Store credit accounts, store credit account transactions
- Edit Shopify Functions: Delivery customizations, payment customizations
- View Online Store: Theme
- Edit custom data: Metaobject definitions, metaobjects
- Edit Shopify admin: Legal policies, files
- Edit other data: Locations, Online Store navigation, payment terms, publications of products on sales channels, checkout branding settings
Developer
Similar apps
Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.
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From the Shopify listingDeveloper claims, shown verbatim and collapsed. 59 words.Show
- Incentivize exchanges with Bonus Credit, Shop Now options, and Instant Exchanges
- Boost checkout conversion with continuous A/B testing of shipping fees + options
- Manage everything from one dashboard: sync, fulfill orders, and bulk print label
- Build shopper confidence with tracking and gain insights into customer behavior
- Automate and optimize your operations with Pango's Agentic Rule Engine.
All-in-one Platform for Returns & Exchanges, Shipping, and Tracking. Automate and customize your ops
Your customers deserve a branded and seamless experience. Our platform enhances the customer journey—from shipping to tracking and returns—helping brands improve retention, increase conversions, and upsell value. All while streamlining operations through continuous experimentation, data collection, and a customized, autonomous AI Agent for complex tasks.
Data as of Oct 20, 2026, from the public Shopify App Store listing. How the numbers are computed: methodology.
5 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed at crawl time.