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Shopify app

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Easy Cancel Order

Easy Order Cancellation, Request Refunds and One-Click Reorder

Rating on Shopify
5.0(1)
Reviews
1
Launched
May 29, 2023
Pricing
$4.99/month. Free trial available.
Languages
English

View on the Shopify App Store

The facts

Every value below is read from the listing or computed by the published formula. Nothing is a verdict.

Rank in Order editing

#8 of 11

See the ranked table

Rank in Returns and exchanges

#30 of 44

See the ranked table

Bayesian rating

4.54

category median 4.54

Reviews in the last 180 days

0

from the 1 reviews on the listing page

1 and 2 star share

0%

0 of 1

Starting price

$4.99/month

band: Under $10 · 14-day trial

Pricing plans as listed on Shopify

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

PlanPriceBilled yearlyTrialUsage feeIncluded
Basic Plan$4.99/monthnot offered14 daysnone statedCancel order with and without refund; Reorder of previous orders; Customizable cancel and reorder buttons

Rating distribution

1 ratings on the listing at crawl time.

  • 5 stars1(100%)
  • 4 stars0(0%)
  • 3 stars0(0%)
  • 2 stars0(0%)
  • 1 star0(0%)

Latest reviews

The 1 most recent of 1 on-page reviews, quoted to at most 25 words each. Full reviews are on the Shopify listing.

  • 5 starsFeb 12, 2025Royal PashminasIndiaOver 1 year using the app

    "Great app for cancel order functionality."

    Developer replied. Read on Shopify

Features Shopify lists for this app

Feature handles from the listing, grouped as Shopify groups them.

Order updates

  • Cancellations
  • Re-orders
  • Refunds

Order management

  • Status updates

Return options

  • Automated refunds
  • Manual refunds

Return management

  • Return portal
  • Custom policies
  • Return reasons
  • Email notifications
  • Custom branding
  • Refund management

Works with

Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.

  • Cancel order
  • Customer order cancellation
  • Order cancellation app
  • Order management app
  • Reorder app
  • Self service order cancellatio

Data access

As disclosed on the listing. Never scored.

Not disclosed on the listing.

Developer

Atharva System

Apps in the dataset:
1
Address:
805 Atharva system, Near rajpath rangoli road, bodakdev, Ahmedabad, GJ, 380015, IN
Support email domain:
atharvasystem.com
English support:
yes
Resources:
Privacy policy, demo store

Similar apps

Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.

From the Shopify listingDeveloper claims, shown verbatim and collapsed. 154 words.Show
  • Self-service order cancellation | Cancel orders with or without refunds
  • One-click reorder for previous purchases | Customizable cancel order and reorder buttons
  • Configure cancellation rules | Collect cancellation reasons and customer feedback
  • Reduce support workload and response time | Improve customer experience and customer retention
  • Easy setup with no coding required | Empower customers with self-service order management

Easy Cancel Order – Let Customers Cancel Orders, Request Refunds, and Reorder Without Customer Support

Easy Cancel Order helps Shopify merchants deliver a seamless post-purchase experience by allowing customers to cancel orders, request refunds, reorder previous purchases, and simplify order editing without contacting customer support. Customers can cancel eligible orders directly from the Order Status and Order Details pages, making the process faster and more convenient.

Reduce support tickets and improve customer satisfaction with a self-service order cancellation and order editing solution. Store owners can customize the Cancel Order and Reorder buttons, configure cancellation rules, manage order editing workflows, and collect valuable cancellation reasons to understand why customers cancel orders. Use these insights to improve products, services, and the overall shopping experience.

Whether you run a small business or a growing Shopify store, Easy Cancel Order simplifies order management, streamlines order editing, saves support time, increases customer retention, and creates a smoother shopping journey.

Data as of Oct 15, 2026, from the public Shopify App Store listing. How the numbers are computed: methodology.

1 review counted on the listing. Rating and count in the structured data are the values Shopify displayed at crawl time.