Shopify app
NewChattly | Customer Chatbot AI
Automate and improve your customer support using AI
- Rating on Shopify
- 1.0(1)
- Reviews
- 1
- Developer
- AGInference
- Launched
- November 22, 2024
- Pricing
- Free plan available
- Languages
- English
The facts
Every value below is read from the listing or computed by the published formula. Nothing is a verdict.
Bayesian rating
4.65
category median 4.70
Reviews in the last 180 days
0
from the 1 reviews on the listing page
1 and 2 star share
100%
1 of 1
Starting price
$4.90/month
band: Under $10
Pricing plans as listed on Shopify
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
| Plan | Price | Billed yearly | Trial | Usage fee | Included |
|---|---|---|---|---|---|
| Free | Free | not offered | none | none stated | 20 daily AI-generated responses; Standard Priority Support Care |
| Basic | $4.90/month | not offered | none | none stated | You have access to all features; 100 daily AI-generated responses; High Priority Support Care |
| Advanced | $9.90/month | not offered | none | none stated | You have access to all features; 200 daily AI-generated responses; High Priority Support Care |
| Professional | $19.90/month | not offered | none | none stated | You have access to all features; 400 daily AI-generated responses; High Priority Support Care |
Rating distribution
1 ratings on the listing when last refreshed.
- 5 stars0(0%)
- 4 stars0(0%)
- 3 stars0(0%)
- 2 stars0(0%)
- 1 star1(100%)
Latest reviews
The 1 most recent of 1 on-page reviews, quoted to at most 25 words each. Full reviews are on the Shopify listing.
1 starMay 6, 2025Souk Al MiskPakistan5 days using the app
"The AI kept recommending irrelevant products to our customers, which made the experience feel spammy. We ended up disabling that feature because it was doing ..."
Screenshots
5 of 7 listing screenshots, composed as review cards. Captions are the developer's own.

1 of 5: Learn more about Chattly - Discover Chattly Features 
2 of 5: AI-Generated Responses - learn about what you will get 
3 of 5: Easy and quick setup - don't waste your time for technical stuff 
4 of 5: Product recommendations - increase your sales with Chattly 
5 of 5: Premium Themes - make your customer chat window more unique
Features Shopify lists for this app
Feature handles from the listing, grouped as Shopify groups them.
Real-time messaging
- AI chatbots
- Live chat
- Multi-language
- Real-time translation
Automated responses
- FAQs
- Greetings
- Product recommendations
- Quick replies
- Cross-sell
- Upsell
- Send transcript
Customization
- Color and font
- Emojis and stickers
- Chat window
- Business hours
- Welcome messages
- Chat buttons
- Chat assignment
- Agent avatar
- One-click add-ons
- Multi-language
Offers and recommendations
- Warranties
- Product recommendations
- AI recommendations
Works with
Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.
Data access
As disclosed on the listing. Never scored.
View customer data
Device and activity data
- Device and activity data: Geolocation, IP address, browser and operating system
View staff and contributor data
Store owner
- Store owner: Name, email address, phone number, physical address
View and edit store data
Products, orders, Shopify admin
- Edit products: Products, collections
- View orders: All order history for the last 60 days
- View Shopify admin: Legal policies
Developer
AGInference
- Apps in the dataset:
- 1
- Address:
- Katowice, PL
- Website:
- not stated
- Support email domain:
- chattly.app
- English support:
- yes
- Resources:
- Privacy policy, demo store
Similar apps
Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.
SmartBot: Leading AI Chatbot
4.7(459) · listed as similar by Shopify
✧AiLead: FREE AI Chatbot & FAQ
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Dori: AI Shopping Assistant
5.0(43) · listed as similar by Shopify
ShopSage ‑ AI Chat & Assist
5.0(2) · shares 69% of feature handles
wukongChat:Live Chat & AI Chat
No ratings yet · shares 61% of feature handles
Chatonbo AI Chatbot ‑ LiveChat
5.0(5) · shares 61% of feature handles
From the Shopify listingDeveloper claims, shown verbatim and collapsed. 86 words.Show
- Instant AI-Generated responses: Chattly will answer all your customers questions
- Product recommendations: Chattly will suggest other products to your clients
- Customize your Chat window: Change the color, avatar or use premium themes
- Change tone of voice: Choose from: Professional, Friendly and Funny
- Add your own FAQ: You can add your own customized FAQ
Chattly: Revolutionize customer support with AI-powered chat responses, 24/7 assistance made easy!
Elevate Your Customer Experience with AI-Driven Chat Support
In today's rapidly changing digital world, customer expectations are higher than ever. Chattly is here to help you meet those demands with ease and efficiency. Powered by cutting-edge AI technology, Chattly transforms customer support into a seamless, 24/7 experience that’s always ready to provide instant, accurate, and personalized assistance.
Chattly is more than just a chat tool – it’s a smarter way to support your customers.
Questions and comments
Questions people ask about Chattly | Customer Chatbot AI, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.
Last updated Oct 20, 2026. Ratings and review counts are the values shown on each app's public listing. How the numbers are computed: methodology.
1 review counted on the listing. Rating and count in the structured data are the values Shopify displayed when the listing was last refreshed.