Shopify app
NewChatmerce AI
AI chat that handles orders, returns, and FAQs automatically.
- Rating on Shopify
- No ratings yet
- Reviews
- 0
- Developer
- 18th Digitech Pvt Ltd
- Launched
- May 1, 2026
- Pricing
- $10/month
- Languages
- English
The facts
Every value below is read from the listing or computed by the published formula. Nothing is a verdict.
Bayesian rating
n/a
category median 4.62
Reviews in the last 180 days
n/a
no dated reviews collected
1 and 2 star share
n/a
no rating distribution
Starting price
$10/month
band: $10 to $29
Pricing plans as listed on Shopify
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
| Plan | Price | Billed yearly | Trial | Usage fee | Included |
|---|---|---|---|---|---|
| Starter | $10/month | not offered | none | Optional one-time token packs available for additional AI conversations and usage. | not listed |
Features Shopify lists for this app
Feature handles from the listing, grouped as Shopify groups them.
Real-time messaging
- AI chatbots
- Voice support
- Multi-language
Automated responses
- FAQs
- Greetings
- Product recommendations
- Quick replies
- Order updates
- Cross-sell
Customization
- Color and font
- Chat window
- Welcome messages
- Chat buttons
Data access
As disclosed on the listing. Never scored.
View customer data
Sensitive data, device and activity data
- Sensitive data: Name, email address
- Device and activity data: Geolocation, IP address, browser and operating system
View staff and contributor data
Store owner
- Store owner: Name, email address, phone number, physical address
View and edit store data
Customers, products, orders, custom data
- View customers: Customer data
- Edit products: Products, collections
- Edit orders: All order history for the last 60 days, returns
- Edit custom data: Metaobject definitions, metaobjects
Developer
18th Digitech Pvt Ltd
- Apps in the dataset:
- 1
- Address:
- B-56, Sector - 57, Noida, UP, 201301, IN
- Website:
- not stated
- Support email domain:
- appmento.com
- English support:
- yes
- Resources:
- Privacy policy
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From the Shopify listingDeveloper claims, shown verbatim and collapsed. 67 words.Show
- AI answers grounded in your real store policies and FAQs
- Order tracking and self-service returns inside chat
- Personalized product recommendations and search
- Fully branded widget — color, tone, position, greeting
- Works for guest shoppers and logged-in customers
AI chatbot for stores: support, orders, returns, and product recommendations in one.
Chatmerce AI combines support, order tracking, returns, and product discovery into one smart chatbot. It uses your store’s content to give accurate answers, reducing support load and improving conversions. It offers easy setup, customizable design, and seamless Shopify integration. It solves slow response times, repetitive queries, and lost sales by delivering instant, automated assistance 24/7.
Questions and comments
Questions people ask about Chatmerce AI, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.
Last updated Oct 20, 2026. Ratings and review counts are the values shown on each app's public listing. How the numbers are computed: methodology.
0 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed at crawl time.