Shopify app
NewChatloom: AI Sales Chatbot
AI chat that actually knows your products, in every channel.
- Rating on Shopify
- No ratings yet
- Reviews
- 0
- Developer
- Chatloom
- Launched
- May 8, 2026
- Pricing
- Free plan available. Free trial available.
- Languages
- English, Spanish, Turkish, German, French, Italian, Portuguese (Portugal), Japanese, Korean, Chinese (Simplified)
The facts
Every value below is read from the listing or computed by the published formula. Nothing is a verdict.
Bayesian rating
n/a
category median 4.62
Reviews in the last 180 days
n/a
no dated reviews collected
1 and 2 star share
n/a
no rating distribution
Starting price
$29/month
band: $10 to $29 · 14-day trial
Pricing plans as listed on Shopify
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
| Plan | Price | Billed yearly | Trial | Usage fee | Included |
|---|---|---|---|---|---|
| Free | Free | not offered | none | none stated | 100 conversations / month; 10 products in catalog; All channels — WhatsApp, more; 2 custom domains; 50 contacts; Community support |
| Basic | $29/month | $279/year | 14 days | none stated | 5,000 conversations / month; 100 products in catalog; Remove Chatloom branding; Custom widget branding; 10 AI tools (500 calls/mo); Visual workflow builder; Priority email support |
| Pro | $79/month | $758/year | 14 days | none stated | 15,000 conversations / month; 5,000 products in catalog; 3 AI agents, multi-model; Unlimited domains; API access; All integrations; Auto content sync; Priority live support |
Features Shopify lists for this app
Feature handles from the listing, grouped as Shopify groups them.
Real-time messaging
- AI chatbots
- Live chat
Automated responses
- FAQs
- Greetings
- Product recommendations
- Quick replies
Customization
- Color and font
- Chat window
- Welcome messages
- Chat buttons
- Chat assignment
- Chat flows
Works with
Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.
Data access
As disclosed on the listing. Never scored.
View customer data
Sensitive data, device and activity data
- Sensitive data: Email address
- Device and activity data: Geolocation, IP address, browser and operating system
View staff and contributor data
Store owner, blog contributors
- Store owner: Name, email address, phone number, physical address
- Blog contributors: Email address, IP address, browser and operating system
View store data
Products, orders, Online Store
- View products: Products, collections
- View orders: All order history for the last 60 days
- View Online Store: Online Store pages, theme
Developer
Chatloom
- Apps in the dataset:
- 1
- Address:
- 71-75 SHELTON STREET COVENT GARDEN, LONDON, ENG, WC2H 9JQ, GB
- Website:
- chatloom.app
- Support email domain:
- chatloom.app
- English support:
- yes
- Resources:
- Privacy policy, FAQ
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From the Shopify listingDeveloper claims, shown verbatim and collapsed. 84 words.Show
- AI chat trained on your live Shopify product catalog, not made-up answers.
- Works on storefront, WhatsApp, Instagram, Messenger, and email — one AI.
- Setup takes under a minute with automatic catalog sync and theme install.
- Visual workflow builder with templates for FAQs, lead capture, and more.
- GDPR compliant with EU hosting available and privacy-first data policies.
AI shopping assistant trained on your store catalog. Real-time product sync and live chat.
Chatloom is an AI shopping assistant trained on your live Shopify catalog. It answers customer questions about products, sizes, stock, shipping, and returns using real store data. Setup is guided and takes under a minute. The AI agent is created automatically, your catalog syncs continuously, and the storefront widget activates from the Theme Editor. Chatloom works across storefront, WhatsApp, Instagram, Messenger, and email — one assistant, one inbox, every channel.
Questions and comments
Questions people ask about Chatloom: AI Sales Chatbot, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.
Last updated Oct 20, 2026. Ratings and review counts are the values shown on each app's public listing. How the numbers are computed: methodology.
0 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed at crawl time.