Shopify app
NewChatkit ‑ AI Chatbot & Support
AI Agent Chatbot app for customer support and sales
- Rating on Shopify
- 5.0(1)
- Reviews
- 1
- Developer
- LAUNCHTIP
- Launched
- June 19, 2026
- Pricing
- Free plan available
- Languages
- English
The facts
Every value below is read from the listing or computed by the published formula. Nothing is a verdict.
Bayesian rating
4.64
category median 4.65
Reviews in the last 180 days
1
from the 1 reviews on the listing page
1 and 2 star share
0%
0 of 1
Starting price
$29/month
band: $10 to $29
Pricing plans as listed on Shopify
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
| Plan | Price | Billed yearly | Trial | Usage fee | Included |
|---|---|---|---|---|---|
| Free | Free | not offered | none | none stated | 150 messages/mo; Up to 250 products; Branded widget; Order tracking & Assistance; Engage & Flows |
| Starter | $29/month | not offered | none | $15 per 500 Additional Messages | 1,500 messages/mo; Up to 1,000 products; Branded widget; Order tracking & Assistance; Engage & Flows |
Rating distribution
1 ratings on the listing when last refreshed.
- 5 stars1(100%)
- 4 stars0(0%)
- 3 stars0(0%)
- 2 stars0(0%)
- 1 star0(0%)
Latest reviews
The 1 most recent of 1 on-page reviews, quoted to at most 25 words each. Full reviews are on the Shopify listing.
5 starsSep 16, 2026Coast Bike Co.CanadaAbout 3 hours using the app
"Easy to install and configure"
Features Shopify lists for this app
Feature handles from the listing, grouped as Shopify groups them.
Real-time messaging
- AI chatbots
- Live chat
- Email chat
- Agent analytics
- Customer insights
Automated responses
- Cart recovery
- Discounts
- FAQs
- Greetings
- Product recommendations
- Quick replies
- Review requests
- Order updates
- Cross-sell
- Upsell
- Surveys
Customization
- Color and font
- Emojis and stickers
- Chat window
- Welcome messages
- Chat buttons
- Tagging
- Chat assignment
- Chat flows
- Agent avatar
Data access
As disclosed on the listing. Never scored.
View customer data
Sensitive data, device and activity data
- Sensitive data: Name, email address, phone number, physical address
- Device and activity data: Geolocation, IP address, browser and operating system
View staff and contributor data
Store owner, blog contributors
- Store owner: Name, email address, phone number, physical address
- Blog contributors: Email address, IP address, browser and operating system
View store data
Customers, products, orders, Online Store, Shopify admin
- View customers: Customer data
- View products: Products, collections
- View orders: All order history for the last 60 days
- View Online Store: Online Store pages
- View Shopify admin: Legal policies
Developer
LAUNCHTIP
- Apps in the dataset:
- 6
- Address:
- RE2 Limited, 128 City Road, London, ENG, EC1V 2NX, GB
- Website:
- www.launchtip.com
- Support email domain:
- launchtip.helpscoutapp.com
- English support:
- yes
- Resources:
- Privacy policy, demo store
Similar apps
Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.
Shopify Inbox
4.6(5,807) · listed as similar by Shopify
Dondy: WhatsApp Marketing+Chat
4.9(828) · listed as similar by Shopify
IG Facebook & Instagram Shop
4.9(392) · listed as similar by Shopify
Thareja ‑ Magic Agent AI Chat
5.0(2) · shares 81% of feature handles
Rynex: AI Shopping Agent
No ratings yet · shares 79% of feature handles
Wizybot AI CRM & Chatbot
4.7(167) · shares 78% of feature handles
From the Shopify listingDeveloper claims, shown verbatim and collapsed. 87 words.Show
- Turn browsing into buying with a conversational AI chatbot agent
- Lift cart size with product discovery, bundles and promotions inside the chat
- Deflect a majority of support questions and queries with smart 24/7 AI support
AI Chatbot Agent for discovery, lead magnets, recommendations and customer support.
Shoppers ask, browse and buy in the same chat. Deliver the best chatbot experience for your Shopify store with Chatkit. The smart AI assistant surfaces products suggestions, suggests complementary items, and answers questions leveraging your shops information and supporting knowledge. Live order tracking and human handoff sit in the same thread, covering the full journey from first question to delivery. Built on your products and policies. Styled to match your brand. Chatkit gives you back time.
Questions and comments
Questions people ask about Chatkit ‑ AI Chatbot & Support, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.
Last updated Oct 21, 2026. Ratings and review counts are the values shown on each app's public listing. How the numbers are computed: methodology.
1 review counted on the listing. Rating and count in the structured data are the values Shopify displayed when the listing was last refreshed.