Shopify app
EmergingChatifai AI Chatbot & Support
Multilingual AI chatbot with smart sales and order tracking
- Rating on Shopify
- 4.5(31)
- Reviews
- 31
- Developer
- Chatifai
- Launched
- April 13, 2026
- Pricing
- Free plan available. Free trial available.
- Languages
- English, German, Dutch, Spanish, French, Italian, Japanese, Korean
The facts
Every value below is read from the listing or computed by the published formula. Nothing is a verdict.
Bayesian rating
4.58
category median 4.65
Reviews in the last 180 days
3
from the 3 reviews on the listing page
1 and 2 star share
19%
6 of 31
Starting price
$39/month
band: $30 to $99 · 7-day trial
Pricing plans as listed on Shopify
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
| Plan | Price | Billed yearly | Trial | Usage fee | Included |
|---|---|---|---|---|---|
| Free | Free | not offered | none | none stated | 50 AI conversations / month; AI answers frequently asked questions; Multilingual support; Custom branding; Auto sync Shopify; AI product recommendations |
| Startup | $39/month | $390/year | 7 days | $0.09 per additional AI reply beyond the 300 monthly limit | 300 AI conversations / month; Order Tracking; Email Notifications; Train Chatifai; Custom Launcher Icon & Profile Image; Agent / Contact Support Availability; Remove "Powered by Chatifai"; Includes Everything in Free |
| Growth | $149/month | $1490/year | 7 days | $0.09 per additional AI reply beyond the 2,500 monthly limit | $1 for the first month; 2,500 AI conversations / month; Up to 10,000 products; 300 Knowledge Sources; Unlimited Team Members; Includes Everything in Startup |
| Scale | $239/month | $2390/year | 7 days | $0.09 per additional AI reply beyond the 7,000 monthly limit | 5,000 AI conversations / month; Priority Support; Built for high-volume Shopify stores; Fastest feature access; Priority Support; Unlimited Team Members; Includes Everything in Growth, Startup; Highest AI conversation limits |
Rating distribution
31 ratings on the listing when last refreshed.
- 5 stars25(81%)
- 4 stars0(0%)
- 3 stars0(0%)
- 2 stars0(0%)
- 1 star6(19%)
Latest reviews
The 3 most recent of 3 on-page reviews, quoted to at most 25 words each. Full reviews are on the Shopify listing.
5 starsAug 28, 2026the cloud bagSaudi Arabia2 days using the app
"Chatifai has been a great addition to our Shopify store .The AI chatbot makes it easier to answer customer questions quickly and helps shoppers find ..."
Developer replied. Read on Shopify
5 starsAug 23, 2026RaroUnited StatesAbout 2 months using the app
"This app is running on my store for a while now and it’s been genuinely helpful. It doesn’t need much attention once it’s set up ..."
Developer replied. Read on Shopify
5 starsAug 22, 2026HondaKing.pkPakistan1 day using the app
"Tried Chatifai because I wanted something straightforward for customer chat without a complicated setup. It was surprisingly easy to configure and the AI responses have ..."
Developer replied. Read on Shopify
Features Shopify lists for this app
Feature handles from the listing, grouped as Shopify groups them.
Real-time messaging
- AI chatbots
- Live chat
- Email chat
- Multi-language
- Push notifications
- Customer insights
Automated responses
- Cart recovery
- Discounts
- FAQs
- Greetings
- Review requests
- Shipping alerts
- Order updates
Customization
- Color and font
- Emojis and stickers
- Chat window
- Welcome messages
- Chat buttons
- Chat flows
- Agent avatar
Data access
As disclosed on the listing. Never scored.
View customer data
Sensitive data, device and activity data
- Sensitive data: Name, email address, phone number, physical address
- Device and activity data: Geolocation, IP address, browser and operating system
View staff and contributor data
Store owner, blog contributors
- Store owner: Name, email address, phone number, physical address
- Blog contributors: Email address, IP address, browser and operating system
View and edit store data
Customers, products, orders, discounts, Online Store, Shopify admin
- Edit customers: Customer data
- Edit products: Products, product listings, collections
- Edit orders: All order history for the last 60 days, shipping information, draft orders
- Edit discounts: Discount codes and promotions
- Edit Online Store: Checkout page, Online Store pages, theme
- View Shopify admin: Legal policies
- Edit other data: Price rules
Developer
Chatifai
- Apps in the dataset:
- 1
- Address:
- Eerbeek, NL
- Website:
- not stated
- Support email domain:
- chatifai.eu
- English support:
- yes
- Resources:
- Privacy policy
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From the Shopify listingDeveloper claims, shown verbatim and collapsed. 73 words.Show
- AI chatbot trained on your products, FAQs, and policies answers instantly
- Live chat with real-time agent handoff and WhatsApp, email, and call support
- Smart abandoned cart recovery with popup reminders and email notifications
Turn visitors into buyers with Chatifai AI Livechat
Chatifai is a multilingual AI chatbot that learns your store's products, FAQs, and policies automatically. It answers customer questions, recommends products based on browsing behavior, and supports checkout with real-time inventory updates. Merchants get live chat with agent handoff, order tracking, abandoned cart recovery with popup reminders, and a fully customizable widget. Supports Multi languages with no coding required. Install and go live in minutes.
Questions and comments
Questions people ask about Chatifai AI Chatbot & Support, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.
Last updated Oct 21, 2026. Ratings and review counts are the values shown on each app's public listing. How the numbers are computed: methodology.
31 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed when the listing was last refreshed.