EcomAppReviews

Shopify app

New

AI ChatBot & Live Chat

Live chat and FAQ bot with smart triggers and custom...

Rating on Shopify
5.0(1)
Reviews
1
Developer
Epicx
Launched
May 9, 2025
Pricing
Free
Languages
English

View on the Shopify App Store

The facts

Every value below is read from the listing or computed by the published formula. Nothing is a verdict.

Rank in Chat

#104 of 274

See the ranked table

Bayesian rating

4.50

category median 4.52

Reviews in the last 180 days

0

from the 1 reviews on the listing page

1 and 2 star share

0%

0 of 1

Starting price

Free plan

band: Free

Rating distribution

1 ratings on the listing at crawl time.

  • 5 stars1(100%)
  • 4 stars0(0%)
  • 3 stars0(0%)
  • 2 stars0(0%)
  • 1 star0(0%)

Latest reviews

The 1 most recent of 1 on-page reviews, quoted to at most 25 words each. Full reviews are on the Shopify listing.

  • 5 starsNov 21, 2025ammansweetsIndia22 days using the app

    "Epic-X Chat is an amazing free app for any Shopify store! The real-time chat lets me engage customers instantly, and the built-in AI bot answers ..."

    Read on Shopify

Features Shopify lists for this app

Feature handles from the listing, grouped as Shopify groups them.

Real-time messaging

  • AI chatbots
  • Live chat
  • Email chat

Customization

  • Color and font
  • Emojis and stickers
  • Chat window
  • Business hours
  • Welcome messages
  • Chat buttons
  • Chat flows

Data access

As disclosed on the listing. Never scored.

View customer data

Device and activity data

  • Device and activity data: Geolocation, IP address, browser and operating system

View staff and contributor data

Store owner

  • Store owner: Name, email address, phone number, physical address

View and edit store data

Products, orders, Online Store

  • Edit products: Products, collections
  • View orders: All order history
  • View Online Store: Theme

Developer

Epicx

Apps in the dataset:
2
Address:
Chennai, Chennai, TN, 600041, IN
Website:
epic-x.io
Support email domain:
epic-x.io
English support:
yes
Resources:
Privacy policy

Similar apps

Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.

From the Shopify listingDeveloper claims, shown verbatim and collapsed. 78 words.Show
  • Engage shoppers via live chat – answer questions and close sales
  • Automated bot instantly answers common questions, reducing support workload 24/7
  • Resolve support requests faster with an integrated ticketing solution
  • Match colors & position to your brand. Control when/where it appears on store

Drive sales with real-time chat! Engage customers, automate replies, and reduce cart abandonment

Engage customers with direct 1-to-1 conversations via real-time chat. The AI bot instantly answers FAQs, reducing support requests while improving response times. Includes ticket system for organized support management. Customize widget colors, position and design to match your brand. Control when (page visits, delays, exit intent) and where it appears. Easy no-code installation helps boosts conversions by providing instant assistance when shoppers need it most.

Questions and comments

Questions people ask about AI ChatBot & Live Chat, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.

Ask a question or share what worked for your store

Read by a person before it appears. One link at most, no HTML.

Data as of Oct 20, 2026, from the public Shopify App Store listing. How the numbers are computed: methodology.

1 review counted on the listing. Rating and count in the structured data are the values Shopify displayed at crawl time.