Shopify app
NewChaport: Live chat & Chatbot
Proactively engage your store visitors and offer 24/7 support
- Rating on Shopify
- No ratings yet
- Reviews
- 0
- Developer
- Chaport Inc.
- Launched
- August 20, 2025
- Pricing
- Free plan available. Free trial available.
- Languages
- English, Spanish, German, Russian
The facts
Every value below is read from the listing or computed by the published formula. Nothing is a verdict.
Bayesian rating
n/a
category median 4.52
Reviews in the last 180 days
n/a
no dated reviews collected
1 and 2 star share
n/a
no rating distribution
Starting price
$39/month
band: $30 to $99 · 14-day trial
Pricing plans as listed on Shopify
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
| Plan | Price | Billed yearly | Trial | Usage fee | Included |
|---|---|---|---|---|---|
| Free | Free | not offered | none | none stated | 2 operators; Unlimited chats & websites; 60-day chat history; 1 default auto-invitation; Basic widget customization; Web, desktop & mobile apps |
| Pro | $39/month | $349/year | 14 days | none stated | Everything from Free; 4 operators; Unlimited chat history; Visitor info and order details; Auto-invitations; Email & messengers integration; Pre-chat form; Saved replies |
| Unlimited | $129/month | $1190/year | 14 days | none stated | Everything from Pro; Unlimited operators; Chatbots; Knowledge base + FAQ bot; Teams; Assignment rules; Chat ratings |
Features Shopify lists for this app
Feature handles from the listing, grouped as Shopify groups them.
Real-time messaging
- Live chat
- Email chat
- Social media
- File upload
- Multi-language
- Behavior tracking
- Agent analytics
- Customer insights
Automated responses
- Cart recovery
- Discounts
- FAQs
- Greetings
- Product recommendations
- Quick replies
- Review requests
Customization
- Color and font
- Emojis and stickers
- Chat window
- Business hours
- Welcome messages
- Chat buttons
- Chat assignment
- Chat flows
- Agent avatar
Works with
Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.
Data access
As disclosed on the listing. Never scored.
Not disclosed on the listing.
Developer
Chaport Inc.
- Apps in the dataset:
- 1
- Address:
- 2112 Chestnut St, Suite 114, Alhambra, CA, 91803, US
- Website:
- not stated
- Support email domain:
- chaport.com
- English support:
- yes
- Resources:
- Privacy policy, FAQ
Similar apps
Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.
Wizybot AI CRM & Chatbot
4.7(167) · listed as similar by Shopify
Zendesk AI Agent By Adelante
On Shopify, not yet in the dataset · listed as similar by Shopify
おみせコネクト（LINE連携）
3.0(1) · listed as similar by Shopify
Merx ‑ WhatsApp Commerce
5.0(2) · shares 71% of feature handles
Smartsupp Live Chat & Chatbots
2.3(4) · shares 69% of feature handles
BestChat: AI Chatbot+Live Chat
4.7(141) · shares 65% of feature handles
From the Shopify listingDeveloper claims, shown verbatim and collapsed. 78 words.Show
- Live chat: Assist customers in real time and improve conversions.
- Multi-channel inbox: Unify your support channels in one platform.
- Chatbot: Automate support and collect leads even when you’re offline.
- FAQ: Create a knowledge base and automatically suggest articles during chats.
- Visitor info: View who’s contacting you and what’s in their carts.
Multi-channel live chat and chatbot software to support, engage, and convert store visitors.
Chaport is an all-in-one customer communication tool for Shopify store owners. Provide multi-channel support via live chat, email, Facebook, Instagram, Telegram, and Viber. Automate communications with chatbots. Use triggers to offer help or discounts, recover carts, and close more sales. Deliver personalized support with access to visitor info and order details. Improve team productivity with saved replies, chat routing, internal notes, and visitor behavior tracking.
Questions and comments
Questions people ask about Chaport: Live chat & Chatbot, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.
Data as of Oct 20, 2026, from the public Shopify App Store listing. How the numbers are computed: methodology.
0 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed at crawl time.