Shopify app
NewChaperone: Shipment Alerts
Catch late, stuck, and lost shipments before customers ask
- Rating on Shopify
- 5.0(1)
- Reviews
- 1
- Developer
- Tech Legends LLC
- Launched
- July 17, 2026
- Pricing
- Free to install. Usage charges apply.
- Languages
- English
The facts
Every value below is read from the listing or computed by the published formula. Nothing is a verdict.
Bayesian rating
4.42
category median 4.43
Reviews in the last 180 days
1
from the 1 reviews on the listing page
1 and 2 star share
0%
0 of 1
Starting price
Free to install
band: Free
Pricing plans as listed on Shopify
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
| Plan | Price | Billed yearly | Trial | Usage fee | Included |
|---|---|---|---|---|---|
| Free | Estimated monthly cost | not offered | none | none stated | not listed |
| Starter | Estimated monthly cost | not offered | none | none stated | not listed |
| Growth | Estimated monthly cost | not offered | none | none stated | not listed |
| Pro | Estimated monthly cost | not offered | none | none stated | not listed |
Rating distribution
1 ratings on the listing when last refreshed.
- 5 stars1(100%)
- 4 stars0(0%)
- 3 stars0(0%)
- 2 stars0(0%)
- 1 star0(0%)
Latest reviews
The 1 most recent of 1 on-page reviews, quoted to at most 25 words each. Full reviews are on the Shopify listing.
5 starsOct 6, 2026GATORSTRIKEUnited StatesAbout 2 months using the app
"★★★★★ Chaperone has been a very useful addition to our fulfillment workflow. The biggest benefit is visibility—it quickly separates shipments that actually need attention from ..."
Features Shopify lists for this app
Feature handles from the listing, grouped as Shopify groups them.
Tracking
- Real-time tracking
- Estimated delivery date
- Dashboards
- Multi-carrier
Notifications
- Real-time notifications
Data access
As disclosed on the listing. Never scored.
View customer data
Sensitive data, device and activity data
- Sensitive data: Name, email address, phone number, physical address
- Device and activity data: Geolocation, IP address, browser and operating system
View staff and contributor data
Store owner
- Store owner: Name, email address, phone number, physical address
View store data
Customers, products, orders
- View customers: Customer data
- View products: Products, collections
- View orders: Assigned fulfillment, order fulfillments, merchant managed fulfillment, all order history, third-party fulfillment
Developer
Tech Legends LLC
- Apps in the dataset:
- 1
- Address:
- 3620 E. Broadway Rd., Suite 5, Phoenix, AZ, 85040, US
- Website:
- chaperonehq.com
- Support email domain:
- chaperonehq.com
- English support:
- yes
- Resources:
- Privacy policy, FAQ
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From the Shopify listingDeveloper claims, shown verbatim and collapsed. 97 words.Show
- Needs Attention queue: late deliveries, carrier exceptions, and returns
- At Risk view surfaces slipped ETAs before a shipment is actually late
- Catch labels with no carrier scan that may never have left the warehouse
- Trigger Klaviyo, Zapier, or a webhook to reach customers automatically
- Read-only access: Chaperone cannot change your store, orders, or theme
Know which shipments are in trouble, fix them or reach customers before they open a WISMO ticket.
Chaperone watches every fulfillment across your carriers and sorts the ones going wrong into three queues. Needs Attention holds real problems: late deliveries, carrier exceptions, and returns. At Risk holds slipped ETAs. Not Yet Picked Up holds labels the carrier never scanned.
Send your team a digest, or trigger Klaviyo, Zapier, or a webhook so the customer hears from you first.
Read-only access. Chaperone makes no changes to your store or theme. Free for your first 100 shipments a month.
Questions and comments
Questions people ask about Chaperone: Shipment Alerts, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.
Last updated Oct 23, 2026. Ratings and review counts are the values shown on each app's public listing. How the numbers are computed: methodology.
1 review counted on the listing. Rating and count in the structured data are the values Shopify displayed when the listing was last refreshed.