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Reslo: AI Order Replies icon

Shopify app

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Reslo: AI Order Replies

AI drafts replies to order questions from real order data

Rating on Shopify
No ratings yet
Reviews
0
Launched
August 3, 2026
Pricing
Free plan available
Languages
English

View on the Shopify App Store

The facts

Every value below is read from the listing or computed by the published formula. Nothing is a verdict.

Rank in Order tracking

#206 of 245

See the ranked table

Bayesian rating

n/a

category median 4.43

Reviews in the last 180 days

n/a

no dated reviews collected

1 and 2 star share

n/a

no rating distribution

Starting price

$19/month

band: $10 to $29

Pricing plans as listed on Shopify

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

PlanPriceBilled yearlyTrialUsage feeIncluded
FreeFreenot offerednonenone stated10 AI-drafted replies per month; Real-time order & tracking sync; Auto-triage with confidence scores
Starter$19/monthnot offerednonenone stated150 AI-drafted replies per month; Everything in Free
Growth$49/monthnot offerednonenone statedUnlimited replies (fair use); Everything in Starter; Priority processing

Features Shopify lists for this app

Feature handles from the listing, grouped as Shopify groups them.

Tracking

  • Real-time tracking
  • Estimated delivery date

Notifications

  • Real-time notifications

Data access

As disclosed on the listing. Never scored.

View customer data

Device and activity data

  • Device and activity data: Geolocation, IP address, browser and operating system

View staff and contributor data

Store owner

  • Store owner: Name, email address, phone number, physical address

View store data

Orders

  • View orders: Order fulfillments, all order history for the last 60 days

Developer

Sumate Chimyindee

Apps in the dataset:
1
Address:
647/324 IDEO LP 5 Building, Chomphol Chatuchak, Bangkok, TH-10, 10900, TH
Website:
not stated
Support email domain:
gmail.com
English support:
yes
Resources:
Privacy policy, demo store

Similar apps

Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.

From the Shopify listingDeveloper claims, shown verbatim and collapsed. 93 words.Show
  • Paste a customer message, get a reply built from that order's real data
  • Never invents tracking numbers or dates; says unknown when data is missing
  • You review, edit, and send every reply. Nothing is sent automatically
  • Labels each issue by type: shipping delay, refund, wrong item, and more
  • Removes customer names, emails, and addresses before any AI step

Customer service for order questions. Each draft is built from real order data you review.

Reslo is a lightweight help desk for the order and shipping questions your customer service team answers every day. When a customer asks where their order is, it reads the order's real status and tracking and drafts a clear, accurate reply. If the details aren't available, the draft says so instead of guessing. You review and edit every reply before sending, so nothing reaches a customer automatically. Customer names, emails, and addresses are removed before any AI step.

Questions and comments

Questions people ask about Reslo: AI Order Replies, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.

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Last updated Oct 20, 2026. Ratings and review counts are the values shown on each app's public listing. How the numbers are computed: methodology.

0 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed when the listing was last refreshed.