Shopify app
NewChannels ‑ web calls and ivr.
Web calls for you and your customers.
- Rating on Shopify
- 1.0(1)
- Reviews
- 1
- Developer
- Channels
- Launched
- September 24, 2020
- Pricing
- From $29/month. Free trial available.
- Languages
- English
The facts
Every value below is read from the listing or computed by the published formula. Nothing is a verdict.
Bayesian rating
3.86
category median 4.06
Reviews in the last 180 days
0
from the 1 reviews on the listing page
1 and 2 star share
100%
1 of 1
Starting price
$29/month
band: $10 to $29 · 7-day trial
Pricing plans as listed on Shopify
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
| Plan | Price | Billed yearly | Trial | Usage fee | Included |
|---|---|---|---|---|---|
| Plus | $29/month | $288/year | 7 days | Outbound calls are charged differently depending on the destination country. | 5000 web calls; 3 users (+$10 for additional); Free phone number; Outgoing calls; Customer Recognition; IVR; SMS; 30 days of calls history |
| Advanced | $75/month | $744/year | 7 days | Outbound calls are charged differently depending on the destination country. | Everything in Plus plan and; Unlimited web calls; 5 users (+$20 for additional); 365 days of calls history; Unlimited calls to US & Canada |
Rating distribution
1 ratings on the listing at crawl time.
- 5 stars0(0%)
- 4 stars0(0%)
- 3 stars0(0%)
- 2 stars0(0%)
- 1 star1(100%)
Latest reviews
The 1 most recent of 1 on-page reviews, quoted to at most 25 words each. Full reviews are on the Shopify listing.
1 starDec 17, 2024Southern Sportz StoreUnited States9 months using the app
"purchased $288 for a-year package and they are asking for extra charges for forwarding calls to our landline. there are other alternatives without extra charges. ..."
Works with
Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.
- Hubspot 17 apps
- LiveChat
- Pipedrive
- Zapier 43 apps
- Zendesk 18 apps
Data access
As disclosed on the listing. Never scored.
Not disclosed on the listing.
Developer
Channels
- Apps in the dataset:
- 1
- Address:
- sw. Mikołaja 8-11, Wroclaw, 50-125, PL
- Website:
- channels.app
- Support email domain:
- channels.app
- English support:
- yes
- Resources:
- Privacy policy
Similar apps
Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.
From the Shopify listingDeveloper claims, shown verbatim and collapsed. 88 words.Show
- You can set up IVR for your customer to connect them with the right agent.
- You can record your calls and download them after the conversation.
- Easy creating contacts after the call to keep the customer detail.
Get your number and build your own contact center in 5 minutes with the Channels app!
Improve your customer experience and connect with allow them to connect with you in real time! Create your trial account and set up your business phone system in less than 5 minutes. You can get a business number from more than 60 countries to make it easy for anyone to connect with you. Our Channels app also keeps the recordings and history of the calls so no important details will be lost.
Data as of Oct 14, 2026, from the public Shopify App Store listing. How the numbers are computed: methodology.
1 review counted on the listing. Rating and count in the structured data are the values Shopify displayed at crawl time.