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Shopify app

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CallIntel

Automate customer updates with real-time order tracking

Rating on Shopify
5.0(1)
Reviews
1
Launched
May 8, 2026
Pricing
From $14/month
Languages
English

View on the Shopify App Store

The facts

Every value below is read from the listing or computed by the published formula. Nothing is a verdict.

Rank in Chat

#147 of 466

See the ranked table

Bayesian rating

4.61

category median 4.62

Reviews in the last 180 days

1

from the 1 reviews on the listing page

1 and 2 star share

0%

0 of 1

Starting price

$14/month

band: $10 to $29

Pricing plans as listed on Shopify

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

PlanPriceBilled yearlyTrialUsage feeIncluded
Starter$14/monthnot offerednonenone statedIncludes 100 call credits per month.; 1 credit = 1 minute; No hidden fees.; 1 phone number rental = 40 credits/month
Professional$39/monthnot offerednonenone statedIncludes 500 call credits per month.; 1 credit = 1 minute; No hidden fees.; 1 phone number rental = 40 credits/month
Enterprise$74/monthnot offerednonenone statedIncludes 1000 call credits per month.; 1 credit = 1 minute; No hidden fees.; 1 phone number rental = 40 credits/month

Rating distribution

1 ratings on the listing when last refreshed.

  • 5 stars1(100%)
  • 4 stars0(0%)
  • 3 stars0(0%)
  • 2 stars0(0%)
  • 1 star0(0%)

Latest reviews

The 1 most recent of 1 on-page reviews, quoted to at most 25 words each. Full reviews are on the Shopify listing.

  • 5 starsMay 15, 2026Fabric2GarmentIndiaLess than a minute using the app

    "Call Intel has improved our operational workflow significantly. We use it to automate customer communication related to shipping instructions, address verification, and order readiness updates. ..."

    Read on Shopify

Features Shopify lists for this app

Feature handles from the listing, grouped as Shopify groups them.

Real-time messaging

  • Voice support
  • Multi-language
  • Real-time translation
  • Callback
  • Agent analytics

Automated responses

  • Quick replies
  • Review requests
  • Send transcript

Customization

  • Welcome messages

Data access

As disclosed on the listing. Never scored.

View customer data

Sensitive data, device and activity data

  • Sensitive data: Name, email address, phone number, physical address
  • Device and activity data: Geolocation, IP address, browser and operating system

View staff and contributor data

Store owner

  • Store owner: Name, email address, phone number, physical address

View and edit store data

Products, orders

  • View products: Products, collections
  • Edit orders: All order history for the last 60 days

Developer

REJOICEHUB LLP

Apps in the dataset:
2
Address:
Surat, GJ, IN
Website:
not stated
Support email domain:
gmail.com
English support:
yes
Resources:
Privacy policy

Similar apps

Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.

From the Shopify listingDeveloper claims, shown verbatim and collapsed. 70 words.Show
  • Automated customer communication triggered when new orders are received.
  • AI-powered voice interactions that support post-purchase workflows.
  • Real-time syncing of customer responses directly into Shopify orders.

Automate essential customer communication and keep your order workflow and up to date.

CallIntel helps merchants automate key customer communication after an order is placed. The app connects directly to the Shopify order workflow and initiates required customer interactions through an AI voice agent. Customer responses are synced back into Shopify, allowing stores to maintain clear, accurate order updates without manual follow-ups. This improves workflow efficiency and reduces operational overhead.

Questions and comments

Questions people ask about CallIntel, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.

Ask a question or share what worked for your store

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Last updated Oct 20, 2026. Ratings and review counts are the values shown on each app's public listing. How the numbers are computed: methodology.

1 review counted on the listing. Rating and count in the structured data are the values Shopify displayed at crawl time.