Shopify app
NewBolna: AI Frontdesk Agents
Automatically answer calls in any language throughout the day
- Rating on Shopify
- No ratings yet
- Reviews
- 0
- Developer
- Bolna
- Launched
- October 18, 2024
- Pricing
- From $9.99/month. Free trial available.
- Languages
- English
The facts
Every value below is read from the listing or computed by the published formula. Nothing is a verdict.
Bayesian rating
n/a
category median 4.72
Reviews in the last 180 days
n/a
no dated reviews collected
1 and 2 star share
n/a
no rating distribution
Starting price
$9.99/month
band: Under $10 · 5-day trial
Pricing plans as listed on Shopify
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
| Plan | Price | Billed yearly | Trial | Usage fee | Included |
|---|---|---|---|---|---|
| Basic $9.99/mth | $9.99/month | not offered | 5 days | 10 cents per minute | Get started with 1 dedicated phone number; Enjoy 100 free inbound minutes every month; Add extra minutes at 10 cents |
| Advance $19.99 | $19.99/month | not offered | 5 days | 10 cents per minute | Boost your reach with 2 dedicated phone numbers; Benefit from 250 free inbound minutes every month; Add extra minutes at 10 cents |
| Premium $39.99 | $39.99/month | not offered | 5 days | 8 cents per minute | Maximize your communication with 4 dedicated phone numbers; Take advantage of 600 free inbound minutes monthly; Add extra minutes at 8 cents |
Features Shopify lists for this app
Feature handles from the listing, grouped as Shopify groups them.
Channels
- Phone
- Self-service
- Help center
Workflow automation
- Auto-reply
- AI responses
- Ticketing
- Escalation
- Order tracking
- Customer notifications
- Feedback surveys
- Multi-language
- Reports
Automation tasks
- Email responses
- Order fulfillment
- Return processing
Customization
- APIs
- Conditional logic
- Custom triggers
- Custom workflows
Data access
As disclosed on the listing. Never scored.
Not disclosed on the listing.
Developer
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From the Shopify listingDeveloper claims, shown verbatim and collapsed. 88 words.Show
- Never miss any customer call - our AI agents work 24 hours to answer all calls
- Super easy to setup - go live in 2 minutes by using our pre-built agents.
- Get complete transcripts, recordings, summaries of every call
Bolna helps merchants create human like conversational Voice AI agents that are online 24 hours
Businesses are unable to answer their volume of inbound calls. Bolna provides businesses with an intelligent human-like 24 hours available AI Front Desk Agent.
Currently, businesses can use Bolna Voice AI to answer and resolve every call, in every language, for every use case, throughout the day.
Merchants can buy their own dedicated phone number and assign an agent to it with rich integrations with order data, calendar, email etc. for workflow automation.
Questions and comments
Questions people ask about Bolna: AI Frontdesk Agents, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.
Last updated Oct 21, 2026. Ratings and review counts are the values shown on each app's public listing. How the numbers are computed: methodology.
0 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed when the listing was last refreshed.