Shopify app
NewBetterFeedback AI Surveys
Post-purchase survey where AI follow-ups interview customers
- Rating on Shopify
- No ratings yet
- Reviews
- 0
- Developer
- BetterFeedback
- Launched
- May 27, 2026
- Pricing
- Free plan available
- Languages
- English
The facts
Every value below is read from the listing or computed by the published formula. Nothing is a verdict.
Bayesian rating
n/a
category median 4.73
Reviews in the last 180 days
n/a
no dated reviews collected
1 and 2 star share
n/a
no rating distribution
Starting price
$23/month
band: $10 to $29
Pricing plans as listed on Shopify
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
| Plan | Price | Billed yearly | Trial | Usage fee | Included |
|---|---|---|---|---|---|
| Free | Free | not offered | none | none stated | 100 responses / month; AI follow-up questions; AI-generated surveys; AI Insights — themes & sentiment; Export survey data; QR codes + shareable links; Unlimited surveys; Multi-language |
| Pro | $23/month | $204/year | none | none stated | 500 responses / month; AI follow-up questions; AI-generated surveys; AI Insights — themes & sentiment; Export survey data; QR codes + shareable links; Unlimited surveys; Multi-language |
| Business | $79/month | $708/year | none | none stated | 2000 responses / month; AI follow-up questions; AI-generated surveys; AI Insights — themes & sentiment; Export survey data; QR codes + shareable links; Unlimited surveys; Multi-language |
Features Shopify lists for this app
Feature handles from the listing, grouped as Shopify groups them.
Form customization
- Conditional logic
- Drag-and-drop editor
- Templates
Survey types
- Customer satisfaction
- Net Promoter Score (NPS)
- Product feedback
- Post-purchase
- Attribution
Submission management
- Data export
Marketing and sales
- AI insights
- Marketing attribution
Visuals and reports
- Analytics dashboard
- GDPR compliance
Works with
Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.
- Checkout Extensions 11 apps
- Thank you & Order Status Page
- Zapier 222 apps
Shopify surfaces: Customer accounts
Data access
As disclosed on the listing. Never scored.
View customer data
Sensitive data, device and activity data
- Sensitive data: Email address
- Device and activity data: Geolocation, IP address, browser and operating system
View staff and contributor data
Store owner
- Store owner: Name, email address, phone number, physical address
View store data
Products, orders
- View products: Products, collections
- View orders: All order history for the last 60 days
Developer
BetterFeedback
- Apps in the dataset:
- 1
- Address:
- M. Piotrowskiego 15/230, Siedlce, 08-110, PL
- Website:
- not stated
- Support email domain:
- betterfeedback.ai
- English support:
- yes
- Resources:
- Privacy policy, changelog, demo store
Similar apps
Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.
Zigpoll Customer Surveys
5.0(594) · listed as similar by Shopify
Fairing Post Purchase Surveys
5.0(196) · listed as similar by Shopify
Grapevine Post Purchase Survey
5.0(233) · listed as similar by Shopify
Squiz Post Purchase Survey
5.0(1) · shares 50% of feature handles
Hidden Gems ‑ Pre&Post Surveys
No ratings yet · shares 50% of feature handles
Zenith Post Purchase Survey
No ratings yet · shares 50% of feature handles
From the Shopify listingDeveloper claims, shown verbatim and collapsed. 90 words.Show
- AI follow-up questions that adapt to each customer's answer automatically
- Learn which ads, creators, and channels actually convince customers to buy
- Add post-purchase surveys to your thank you and order status pages, no code
- See the real order revenue behind every reason — and what almost stopped a sale
- Describe what you want to learn and AI creates the survey questions for you
The AI post-purchase survey that asks follow-up questions. Learn why customers buy, not just what.
Your 'How did you hear about us?' survey gives you answers like 'Instagram' or 'Google.' But which post? What convinced them? BetterFeedback asks AI follow-up questions after checkout, so 'Instagram' becomes 'a reel from @creator, the before/after photos sold me.' No branching to build, no multiple choice. The AI follows each answer like a real conversation. Attribution that explains, not just labels. The post-purchase survey runs on your Shopify thank you page. No code needed.
Questions and comments
Questions people ask about BetterFeedback AI Surveys, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.
Last updated Oct 21, 2026. Ratings and review counts are the values shown on each app's public listing. How the numbers are computed: methodology.
0 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed when the listing was last refreshed.