EcomAppReviews

Shopify app

New

Hidden Gems ‑ Pre&Post Surveys

Beautiful and powerful pre and post checkout surveys

Rating on Shopify
No ratings yet
Reviews
0
Launched
June 17, 2025
Pricing
$9.99/month. Free trial available.
Languages
English

View on the Shopify App Store

The facts

Every value below is read from the listing or computed by the published formula. Nothing is a verdict.

Rank in Surveys

#37 of 49

See the ranked table

Bayesian rating

n/a

category median 4.68

Reviews in the last 180 days

n/a

no dated reviews collected

1 and 2 star share

n/a

no rating distribution

Starting price

$9.99/month

band: Under $10 · 7-day trial

Pricing plans as listed on Shopify

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

PlanPriceBilled yearlyTrialUsage feeIncluded
All Inclusive Plan$9.99/month$99/year7 daysnone statedPre-purchase Surveys; Post-purchase Surveys; Unlimited Questions & Responses; Email Support

Features Shopify lists for this app

Feature handles from the listing, grouped as Shopify groups them.

Form customization

  • Conditional logic
  • Custom styles
  • Drag-and-drop editor
  • Templates
  • Pop-ups

Survey types

  • Customer satisfaction
  • Market research
  • Net Promoter Score (NPS)
  • Product feedback
  • Post-purchase
  • Attribution

Submission management

  • Data export
  • Analytics
  • Customer segments

Works with

Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.

Shopify surfaces: Checkout, Customer accounts

Data access

As disclosed on the listing. Never scored.

View customer data

Sensitive data

  • Sensitive data: Name, email address

View staff and contributor data

Store owner

  • Store owner: Name, email address, phone number, physical address

View and edit store data

Customers, products, discounts, Online Store

  • View customers: Customer data
  • View products: Products, collections
  • Edit discounts: Discount codes and promotions
  • Edit Online Store: Theme
  • Edit other data: Checkout branding settings

Developer

The Cool Software Company

Apps in the dataset:
1
Address:
London, ENG, GB
Support email domain:
thecoolsoftwarecompany.com
English support:
yes
Resources:
Privacy policy

Similar apps

Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.

From the Shopify listingDeveloper claims, shown verbatim and collapsed. 71 words.Show
  • Beautiful Pre or Post Checkout surveys. Start from scratch or use a template.
  • Question Flow methodology presents one question at a time for great UX.
  • Built-in Shopify discount codes encourage and automatically reward customers.

Hidden Gems uncovers answers to the most important insights you can learn from your customers.

Hidden Gems solves the challenge of collecting meaningful customer data without disrupting the shopping experience. Beautiful, powerful surveys that customers will enjoy.

Unlike traditional surveys that overwhelm customers, our Question Flow approach presents one question at a time at optimal moments - before purchase on site and after purchase on Thank You and Order Status pages.

Questions and comments

Questions people ask about Hidden Gems ‑ Pre&Post Surveys, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.

Ask a question or share what worked for your store

Read by a person before it appears. One link at most, no HTML.

Data as of Oct 20, 2026, from the public Shopify App Store listing. How the numbers are computed: methodology.

0 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed at crawl time.