Shopify app
NewAYD Returns & Exchanges
Turn refunds into exchanges, store credit and repeat sales
- Rating on Shopify
- No ratings yet
- Reviews
- 0
- Developer
- Ali Your Dev
- Launched
- September 15, 2026
- Pricing
- Free plan available. Free trial available.
- Languages
- English
The facts
Every value below is read from the listing or computed by the published formula. Nothing is a verdict.
Bayesian rating
n/a
category median 4.63
Reviews in the last 180 days
n/a
no dated reviews collected
1 and 2 star share
n/a
no rating distribution
Starting price
$35/month
band: $30 to $99 · 7-day trial
Pricing plans as listed on Shopify
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
| Plan | Price | Billed yearly | Trial | Usage fee | Included |
|---|---|---|---|---|---|
| Free | Free | not offered | none | none stated | Up to 10 returns per month; Self-serve returns portal in 6 languages; Ready-made returns portal page; Guest and customer account returns; Your own return reasons and RMA codes; Return windows and final sale items; Approve and decline from one dashboard; Return items button in customer accounts |
| Starter | $35/month | not offered | 7 days | none stated | Up to 100 returns per month; Everything in Free; Royal Mail labels and QR codes; Customer photos on returns; Refund and restock in the app; Return shipping and restocking fees; Scheduled reports and CSV exports; Returns page in your brand colours |
| Growth | $89/month | not offered | 7 days | none stated | Up to 300 returns per month; Everything in Starter; Exchanges and replacements; Store credit, or keep it for a discount; Unlimited automations and daily rules; Automatic refunds, or let them keep it; Insights and revenue retention; Gift returns and serial returner checks |
| Scale | $200/month | not offered | 7 days | none stated | Up to 1,000 returns per month; Everything in Growth; Shopify Sidekick and Flow triggers; Staff roles and permissions; Returns to multiple warehouses; Returns API and webhooks for your ERP; Custom report columns and data exports; Priority support |
Features Shopify lists for this app
Feature handles from the listing, grouped as Shopify groups them.
Return options
- Automated refunds
- Manual refunds
- Exchanges
- Replacements
- QR codes
- Gift cards
- Store credit
- Gift returns
- Discount codes
Return management
- Automated approvals
- Return portal
- Custom policies
- Non-returnable items
- Return windows
- Return reasons
- Multi-language
- Shipping labels
- Return tracking
- Email notifications
- Custom branding
- Refund management
- Stock updates
- Customer blocklists
- Analytics
Works with
Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.
- Royal Mail Click and Drop
- Sidekick 233 apps
Shopify surfaces: Customer accounts, Shopify Flow, Shopify Admin
Data access
As disclosed on the listing. Never scored.
View customer data
Sensitive data, device and activity data
- Sensitive data: Name, email address, physical address
- Device and activity data: Geolocation, IP address, browser and operating system
View staff and contributor data
Store owner
- Store owner: Name, email address, phone number, physical address
View and edit store data
Customers, products, orders, discounts, gift cards, store credit
- Edit customers: Customer data
- View products: Products, collections
- Edit orders: All order history, returns
- Edit discounts: Discount codes and promotions
- Edit gift cards: Gift cards
- Edit store credit: Store credit account transactions
- View other data: Locations
Developer
Ali Your Dev
- Apps in the dataset:
- 1
- Address:
- Nelson, ENG, GB
- Support email domain:
- aliyourdev.com
- English support:
- yes
- Resources:
- Privacy policy, FAQ
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From the Shopify listingDeveloper claims, shown verbatim and collapsed. 94 words.Show
- Exchanges, store credit with a bonus, or keep it for a discount code
- Automation rules that approve, decline, hold or refund returns for you.
- Ask Sidekick about your returns, then open the ones to approve in one click.
- Returns portal for signed-in, guest and gift customers, in 6 languages.
- Royal Mail labels emailed on approval, and an API and webhooks for your ERP.
Turn refunds into exchanges, store credit and keep-it discounts, while automations handle the rest.
AYD Returns & Exchanges gives your store a self-serve returns portal in 6 languages, for signed-in, guest and gift customers. Customers swap for another size or product, take store credit with a bonus, keep low-value items for a discount code, or get a refund, and gift recipients get a gift card. Automation rules approve, hold or refund returns for you. Set return windows and fees, Royal Mail labels are automatic, an API feeds your ERP, and it works with Sidekick.
Questions and comments
Questions people ask about AYD Returns & Exchanges, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.
Last updated Oct 23, 2026. Ratings and review counts are the values shown on each app's public listing. How the numbers are computed: methodology.
0 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed when the listing was last refreshed.