Shopify app
NewAskRoo
AI chat that answers order, product, and return questions
- Rating on Shopify
- No ratings yet
- Reviews
- 0
- Developer
- Askroo
- Launched
- August 6, 2026
- Pricing
- Free
- Languages
- English
The facts
Every value below is read from the listing or computed by the published formula. Nothing is a verdict.
Bayesian rating
n/a
category median 4.70
Reviews in the last 180 days
n/a
no dated reviews collected
1 and 2 star share
n/a
no rating distribution
Starting price
Free plan
band: Free
Features Shopify lists for this app
Feature handles from the listing, grouped as Shopify groups them.
Real-time messaging
- AI chatbots
Automated responses
- Discounts
- FAQs
- Greetings
- Product recommendations
- Quick replies
- Order updates
- Cross-sell
Customization
- Color and font
- Emojis and stickers
- Chat window
- Welcome messages
- Chat buttons
- Agent avatar
Data access
As disclosed on the listing. Never scored.
View customer data
Sensitive data, device and activity data
- Sensitive data: Email address
- Device and activity data: Geolocation, IP address, browser and operating system
View staff and contributor data
Store owner, blog contributors
- Store owner: Name, email address, phone number, physical address
- Blog contributors: Email address, IP address, browser and operating system
View and edit store data
Customers, products, orders, Online Store, Shopify admin
- View customers: Customer data
- View products: Products, collections
- Edit orders: Order fulfillments, all order history for the last 60 days, returns
- Edit Online Store: Online Store pages, theme
- View Shopify admin: Legal policies
Developer
Askroo
- Apps in the dataset:
- 1
- Address:
- Sydney, NSW, AU
- Website:
- not stated
- Support email domain:
- askroo.io
- English support:
- yes
- Resources:
- Privacy policy
Similar apps
Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.
Shopify Inbox
4.6(5,807) · listed as similar by Shopify
Dondy: WhatsApp Marketing+Chat
4.9(828) · listed as similar by Shopify
IG Facebook & Instagram Shop
4.9(392) · listed as similar by Shopify
ask Oskar: AI Chat Assistant
No ratings yet · shares 87% of feature handles
045 StoreChat AI Chatbot
No ratings yet · shares 80% of feature handles
Lærke ‑ AI Chatbot
5.0(1) · shares 79% of feature handles
From the Shopify listingDeveloper claims, shown verbatim and collapsed. 93 words.Show
- Order status, tracking, and return questions answered in your store's chat
- Return eligibility checked against your policy before anything is approved
- Product cards with current price and stock, and add to cart from the chat
- Unanswered questions become support cases with the full chat transcript
- Style the widget's colors, launcher, position, and text with a live preview
Answer order, product, and return questions in chat. Faster support can reduce lost sales.
AskRoo adds an AI support agent to your storefront that reads your live store data before it replies. It looks up orders by number and email, reports tracking status, quotes current prices and stock, and searches your products, pages, and policies.
Return requests are checked against your policy window before anything is approved, then filed for your team or started automatically. Questions it can't answer from your data become support cases with the full transcript. Every action is audited.
Questions and comments
Questions people ask about AskRoo, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.
Last updated Oct 23, 2026. Ratings and review counts are the values shown on each app's public listing. How the numbers are computed: methodology.
0 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed when the listing was last refreshed.