Shopify app
Newwooms Returns
Gebrandetes Retourenportal mit Chat und Regeln
- Rating on Shopify
- 5.0(1)
- Reviews
- 1
- Developer
- wooms WMS GmbH
- Launched
- May 4, 2026
- Pricing
- Free to install. Additional charges may apply.
- Languages
- German, English
The facts
Every value below is read from the listing or computed by the published formula. Nothing is a verdict.
Bayesian rating
4.61
category median 4.63
Reviews in the last 180 days
1
from the 1 reviews on the listing page
1 and 2 star share
0%
0 of 1
Starting price
Free plan
band: Free
Pricing plans as listed on Shopify
All charges are billed in USD. See all pricing options
| Plan | Price | Billed yearly | Trial | Usage fee | Included |
|---|---|---|---|---|---|
| Free trial 10 Ret. | Free to install | not offered | none | Nur 9,5 ct per Order | not listed |
Rating distribution
1 ratings on the listing when last refreshed.
- 5 stars1(100%)
- 4 stars0(0%)
- 3 stars0(0%)
- 2 stars0(0%)
- 1 star0(0%)
Features Shopify lists for this app
Feature handles from the listing, grouped as Shopify groups them.
Return options
- Automated refunds
- Manual refunds
- Exchanges
- In-store returns
Return management
- Return tracking
Works with
Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.
- DHL 153 apps
- wooms WMS
Shopify surfaces: Shopify Admin
Data access
As disclosed on the listing. Never scored.
View customer data
Sensitive data, device and activity data
- Sensitive data: Name, email address, phone number, physical address
- Device and activity data: Geolocation, IP address, browser and operating system
View staff and contributor data
Store owner
- Store owner: Name, email address, phone number, physical address
View and edit store data
Customers, products, orders, store credit
- View customers: Customer data
- View products: Products, collections
- Edit orders: All order history, returns
- Edit store credit: Store credit account transactions
Developer
wooms WMS GmbH
- Apps in the dataset:
- 2
- Address:
- Goerzallee 311, Berlin, 14167, DE
- Website:
- not stated
- Support email domain:
- wooms.io
- English support:
- not offered per the listing
- Resources:
- Privacy policy
Similar apps
Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.
ShipStation Orders & Inventory
4.2(707) · listed as similar by Shopify
EU Widerrufs‑Button & Formular
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Revoq ‑ EU Widerrufs‑Button
4.8(571) · listed as similar by Shopify
Refurb: Resell Open‑box Stock
No ratings yet · shares 50% of feature handles
Returnio: Returns & Exchanges
No ratings yet · shares 50% of feature handles
Returnly
No ratings yet · shares 43% of feature handles
From the Shopify listingDeveloper claims, shown verbatim and collapsed. 58 words.Show
- Retoure muss nicht gleich Rücksendung heißen.
- Retouren im Chat statt im klassischen Rückgabeformular.
- Refund, Store Credit oder Umtausch gezielt steuern.
- Regeln und Freigaben passend zu deinem Store festlegen.
- DHL-Retouren digital per Label oder QR-Code abwickeln.
Führe Kunden per Chat durch Retouren. Mit DHL-Labels, Alternativen und klaren Regeln.
wooms Returns führt Kunden per Chat durch den Retourenprozess statt über ein statisches Formular. Händler definieren Rückgaberegeln, Retourenfenster und Labelkosten, erstellen DHL-Retourenlabels und bieten Alternativen zur Rückerstattung an, etwa Store Credit oder Umtausch. Die App eignet sich für Shops mit eigenem Fulfillment oder mit externem Fulfillment-Partner.
Questions and comments
Questions people ask about wooms Returns, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.
Last updated Oct 20, 2026. Ratings and review counts are the values shown on each app's public listing. How the numbers are computed: methodology.
1 review counted on the listing. Rating and count in the structured data are the values Shopify displayed when the listing was last refreshed.