EcomAppReviews
Secure EU Withdrawal Button icon

Shopify app

NewBuilt for Shopify

Secure EU Withdrawal Button

Enable legally compliant withdrawal requests in your store

Rating on Shopify
5.0(8)
Reviews
8
Launched
June 9, 2026
Pricing
Free plan available. Free trial available.
Languages
German, English

View on the Shopify App Store

The facts

Every value below is read from the listing or computed by the published formula. Nothing is a verdict.

Rank in Returns and exchanges

#54 of 260

See the ranked table

Bayesian rating

4.65

category median 4.63

Reviews in the last 180 days

3

from the 3 reviews on the listing page

1 and 2 star share

0%

0 of 8

Starting price

$7/month

band: Under $10 · 14-day trial

Pricing plans as listed on Shopify

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

PlanPriceBilled yearlyTrialUsage feeIncluded
BasicFreenot offerednonenone statedEU withdrawal form in your theme; Dashboard with status & statistics; Withdrawal without login; Deadline check (configurable); CSV export of your withdrawals; Customizable texts & colors
Pro$7/monthnot offered14 daysnone statedAuto Shopify returns & cancellations; One-click approvals; Custom texts, reasons & PDFs; Email customer notifications
Plus$19/monthnot offered14 daysnone statedEverything in Pro; Premium support; Unlimited withdrawals; Custom CSS; Advanced email editor

Rating distribution

8 ratings on the listing when last refreshed.

  • 5 stars8(100%)
  • 4 stars0(0%)
  • 3 stars0(0%)
  • 2 stars0(0%)
  • 1 star0(0%)

Latest reviews

The 3 most recent of 3 on-page reviews, quoted to at most 25 words each. Full reviews are on the Shopify listing.

  • 5 starsJun 27, 2026FEM.BLENDSGermany10 days using the app

    "Wir sind sehr zufrieden. Sehr einfache Installation, der Button macht was er soll."

    Read on Shopify

  • 5 starsJun 20, 2026JB Race EngineeringGermanyAbout 14 hours using the app

    "Funktioniert einwandfrei und war schnell eingerichtet. Der Widerrufsbutton lässt sich sauber in den Shopify-Shop integrieren und macht den gesamten Widerrufsprozess für Kunden und Shopbetreiber deutlich ..."

    Read on Shopify

  • 5 starsJun 17, 2026IKRiNKAGermany8 days using the app

    "Die App funktioniert einwandfrei und war in wenigen Minuten eingerichtet. Die Integration in Shopify ist einfach und die Umsetzung der EU-Vorgaben erfolgt unkompliziert. Klare Empfehlung!"

    Read on Shopify

Features Shopify lists for this app

Feature handles from the listing, grouped as Shopify groups them.

Return options

  • Automated refunds
  • Manual refunds

Return management

  • Automated approvals
  • Custom policies
  • Return windows
  • Multi-language
  • Return tracking
  • Email notifications
  • Custom branding
  • Stock updates
  • Analytics

Works with

Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.

Shopify surfaces: Checkout, Shopify Admin

Data access

As disclosed on the listing. Never scored.

View customer data

Sensitive data, device and activity data

  • Sensitive data: Name, email address
  • Device and activity data: Geolocation, IP address, browser and operating system

View staff and contributor data

Store owner

  • Store owner: Name, email address, phone number, physical address

View and edit store data

Products, orders, Online Store, Shopify admin

  • Edit products: Products, collections
  • Edit orders: All order history, returns
  • Edit Online Store: Theme, Online Store page content on a path controlled by the app
  • Edit Shopify admin: Files
  • View other data: Locations

Developer

Shrymp Commerce GmbH

Apps in the dataset:
4
Address:
Leverkusen, DE
Support email domain:
shrymp-commerce.com
English support:
not offered per the listing
Resources:
Privacy policy

Similar apps

Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.

From the Shopify listingDeveloper claims, shown verbatim and collapsed. 77 words.Show
  • Legally compliant withdrawal button for Shopify – works without login
  • GDPR-compliant transmission of withdrawal data, incl. DPA
  • Fully customizable texts and design
  • Flexible placement anywhere in your store
  • Easy install, no developer needed – ready in minutes

Automatically add a legally compliant EU right-of-withdrawal button to your store.

The EU Withdrawal Button helps you meet the legal requirements for online retail within the European Union quickly and easily. The app adds a withdrawal button wherever you need it in your Shopify store, letting customers submit their cancellation simply and traceably. Many merchants struggle to implement the rules around the right of withdrawal correctly — the EU Withdrawal Button takes care of it for you.

Questions and comments

Questions people ask about Secure EU Withdrawal Button, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.

Ask a question or share what worked for your store

Read by a person before it appears. One link at most, no HTML.

Last updated Oct 23, 2026. Ratings and review counts are the values shown on each app's public listing. How the numbers are computed: methodology.

8 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed when the listing was last refreshed.