Shopify app
NewBuilt for ShopifyVOL Shipping Protection Upsell
Shipping protection for lost, damaged, and stolen packages
- Rating on Shopify
- 5.0(17)
- Reviews
- 17
- Developer
- VOL Apps
- Launched
- May 26, 2026
- Pricing
- Free plan available. Free trial available.
- Languages
- English
The facts
Every value below is read from the listing or computed by the published formula. Nothing is a verdict.
Bayesian rating
4.78
category median 4.67
Reviews in the last 180 days
3
from the 3 reviews on the listing page
1 and 2 star share
0%
0 of 17
Starting price
$15/month
band: $10 to $29 · 7-day trial
Pricing plans as listed on Shopify
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
| Plan | Price | Billed yearly | Trial | Usage fee | Included |
|---|---|---|---|---|---|
| Free | Free | not offered | none | none stated | Up to 10 protected orders/month; Cart protection widget; Fixed protection pricing; Built-in claims portal; Auto-add protection to cart; Basic analytics dashboard; Multi-language support; Email notifications |
| Pro | $15/month | not offered | 7 days | none stated | Dynamic cart value pricing; Custom widget styling; Built-in claims portal; Auto protection fulfillment; Multi-language & currency; Advanced analytics; Custom branding; Support from the founder |
| Plus | $35/month | not offered | 7 days | none stated | Dynamic cart value pricing; Custom branding & styling; Priority support; Dedicated onboarding; Support from the founder |
Rating distribution
17 ratings on the listing when last refreshed.
- 5 stars17(100%)
- 4 stars0(0%)
- 3 stars0(0%)
- 2 stars0(0%)
- 1 star0(0%)
Latest reviews
The 3 most recent of 3 on-page reviews, quoted to at most 25 words each. Full reviews are on the Shopify listing.
5 starsSep 19, 2026SahrovexaSaudi Arabia12 days using the app
"Having VOL Shipping Protection on our store gives customers more confidence when placing orders, especially for packages that includes few items to be safe from ..."
5 starsAug 5, 2026Hair SwedenSweden2 days using the app
"Great app if you want to offer shipping protection, the protection option is easy for customers to understand as we offered quite few custom options. ..."
Developer replied. Read on Shopify
5 starsJul 10, 2026FitSlim StoreAustralia1 day using the app
"we wanted a simple way to offer protection without sending customers through a separate third-party process. Setup was quick, and the app fit into our ..."
Developer replied. Read on Shopify
Features Shopify lists for this app
Feature handles from the listing, grouped as Shopify groups them.
Coverage type
- Shipping
- Stolen packages
- Lost packages
- Damaged packages
- Fixed pricing
- Dynamic pricing
- Percentage pricing
Opt-in experience
- Auto opt-in
- Cart page
- Checkout
- Custom widget
- Custom branding
Claims management
- Auto-handling
- Claims portal
- Request form
- Claims dashboard
- Email notifications
Customization
- Cart upsell
- One-click add-ons
- Cart drawer
- Custom CSS
- Custom HTML
- Multi-currency
- Multi-language
- Custom rules
Offers and recommendations
- Warranties
- Shipping protection
- Product add-ons
Analytics
- Conversion rates
- Funnel performance
Works with
Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.
Shopify surfaces: Checkout, Shopify Admin
Data access
As disclosed on the listing. Never scored.
View customer data
Sensitive data, device and activity data
- Sensitive data: Email address
- Device and activity data: Geolocation, IP address, browser and operating system
View staff and contributor data
Store owner, blog contributors
- Store owner: Name, email address, phone number, physical address
- Blog contributors: Email address, IP address, browser and operating system
View and edit store data
Customers, products, orders, Shopify Functions, Online Store, other data
- View customers: Customer data
- Edit products: Products, collections
- Edit orders: Merchant managed fulfillment, all order history for the last 60 days
- Edit Shopify Functions: Cart transforms
- Edit Online Store: Online Store pages, theme, Online Store page content on a path controlled by the app
- Edit other data: Online Store navigation, publications of products on sales channels
Developer
VOL Apps
- Apps in the dataset:
- 8
- Address:
- Baku, Azerbaijan, Baku, 1000, AZ
- Website:
- volapps.com
- Support email domain:
- volapps.com
- English support:
- yes
- Resources:
- Privacy policy
Similar apps
Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.
Navidium Shipping Protection
4.7(397) · listed as similar by Shopify
Captain Shipping Protection
4.9(310) · listed as similar by Shopify
ShipGuard: Shipping Protection
4.3(21) · listed as similar by Shopify
InsureParcel Shipping Protect
3.1(3) · shares 69% of feature handles
Klify ‑ Shipping Protection
4.2(10) · shares 68% of feature handles
Sam Shipping Protection Suite
4.9(108) · shares 66% of feature handles
From the Shopify listingDeveloper claims, shown verbatim and collapsed. 80 words.Show
- Offer shipping protection on cart, checkout, and thank you pages with one click
- Manage shipping claims with a built-in claims portal and merchant dashboard
- Customize protection fees, widget styling, pricing rules, and claims portal
- Support multiple languages, currencies, and localized shipping protection
- Automate protection fulfillment with customer notifications and email updates
Shipping protection for lost, damaged, or stolen orders with custom pricing and claims portal
VOL Shipping Protection helps you offer shipping protection for lost, damaged, or stolen orders at cart and checkout. Create your own package protection program with fixed, dynamic, or percentage-based pricing. Customize your protection widget and branding, offer a built-in claims portal, support multiple languages and currencies, automate fulfillment, track protected orders, monitor conversion rates, manage shipping claims, configure flexible pricing rules, and collect optional protection fees.
Questions and comments
Questions people ask about VOL Shipping Protection Upsell, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.
Last updated Oct 23, 2026. Ratings and review counts are the values shown on each app's public listing. How the numbers are computed: methodology.
17 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed when the listing was last refreshed.