Shopify app
EmergingBuilt for ShopifyShipGuard: Shipping Protection
Custom shipping protection/shipping insurance managed by you.
- Rating on Shopify
- 4.3(21)
- Reviews
- 21
- Developer
- WeNexus
- Launched
- December 16, 2024
- Pricing
- Free to install. Free trial available.
- Languages
- English
The facts
Every value below is read from the listing or computed by the published formula. Nothing is a verdict.
Bayesian rating
4.57
category median 4.65
Reviews in the last 180 days
0
from the 3 reviews on the listing page
1 and 2 star share
10%
2 of 21
Starting price
$9.99/month
band: Under $10 · 7-day trial
Pricing plans as listed on Shopify
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
| Plan | Price | Billed yearly | Trial | Usage fee | Included |
|---|---|---|---|---|---|
| Free | Free to install | not offered | none | No monthly subscription. Platform fee is $0.49 USD per protected order, capped at $499 | Unlimited Insurance orders; Fixed, percentage & cart-value pricing; Fully customizable widget; Claim Management + Customer Claim Portal; Auto-fulfillment for insurance product; Product exclusion; Upsell reminder popup |
| Standard | $9.99/month | not offered | 7 days | Platform Fee: $0.25 USD per protected orders & capped at $299 USD | Unlimited Insurance orders; Fixed, percentage & cart-value pricing; Fully customizable widget; Claim Management + Customer Claim Portal; Auto-fulfillment for insurance product; Product exclusion; Upsell reminder popup; Translations |
| Plus | $29.99/month | not offered | 7 days | Platform Fee: $0.19 USD per protected orders & capped at $199 USD | Checkout Extension (Shopify Plus only); Unlimited Insurance orders; Fixed, percentage & cart-value pricing; Fully customizable widget; Claim Management + Customer Claim Portal; Auto-fulfillment for insurance product; Product exclusion + Upsell reminder; Translations + Geo-location targeting |
Rating distribution
21 ratings on the listing when last refreshed.
- 5 stars18(86%)
- 4 stars0(0%)
- 3 stars1(5%)
- 2 stars0(0%)
- 1 star2(10%)
Latest reviews
The 3 most recent of 3 on-page reviews, quoted to at most 25 words each. Full reviews are on the Shopify listing.
5 starsDec 2, 2025BlacinshopUnited States6 months using the app
"(Updated Review) I want to update my previous review and clarify that the issue I experienced was not caused by ShipGuard, but by my store’s ..."
1 starAug 6, 2025Just WinesAustralia9 days using the app
"The app has so many bugs. 1- Custom tags get removed automatically after 2-3 hours. 2- Analytics report was showing incorrect data, which we later ..."
5 starsMay 10, 2025Franklin Equipment SalesUnited States1 day using the app
"We love how easy ShipGuard is to use! Setting exclusions for specific items in our catalog was simple, and our customers appreciate the added protection ..."
Features Shopify lists for this app
Feature handles from the listing, grouped as Shopify groups them.
Coverage type
- Shipping
- Stolen packages
- Lost packages
- Damaged packages
- Extended warranty
- Fixed pricing
- Dynamic pricing
- Percentage pricing
- Returns and exchanges
Opt-in experience
- Auto opt-in
- Cart page
- Checkout
- Custom widget
- Coverage confirmation
- Custom branding
- Custom upsell
Claims management
- Auto-handling
- Claims portal
- Request form
- Custom policies
- Claims dashboard
- Tracking
- Email notifications
Customization
- Cart upsell
- Checkout upsell
- Announcement bar
- Thank you page upsell
- One-click add-ons
- Cart drawer
- Pop-ups
- Custom CSS
- Multi-currency
- Custom rules
Offers and recommendations
- Warranties
- Shipping protection
Analytics
- Click-through rates
- Conversion rates
- Recommendation performance
- Optimization suggestions
- Funnel performance
Works with
Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.
- Checkout Extensibility 16 apps
- Checkout upsel
- Order tracking
- Returns & Exchanges
- Warranties and insurance
Shopify surfaces: Checkout, Shopify Admin
Data access
As disclosed on the listing. Never scored.
View customer data
Sensitive data, device and activity data
- Sensitive data: Name, email address, physical address
- Device and activity data: Geolocation, IP address, browser and operating system
View staff and contributor data
Store owner
- Store owner: Name, email address, phone number, physical address
View and edit store data
Customers, products, orders, Shopify Functions, Online Store, other data
- View customers: Customer data
- Edit products: Products, collections
- Edit orders: Assigned fulfillment, merchant managed fulfillment, all order history for the last 60 days, third-party fulfillment, order edits
- View Shopify Functions: Cart and checkout validations
- View Online Store: Theme
- Edit other data: Locales, locations, Shopify Markets settings, Online Store navigation, publications of products on sales channels
Developer
WeNexus
- Apps in the dataset:
- 2
- Address:
- Dhaka, BD
- Website:
- shipguard.app
- Support email domain:
- shipguard.app
- English support:
- yes
- Resources:
- Privacy policy, Tutorial, demo store
Similar apps
Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.
Navidium Shipping Protection
4.7(397) · listed as similar by Shopify
Captain Shipping Protection
4.9(310) · listed as similar by Shopify
Shipping Protection —Shipcheck
4.9(112) · listed as similar by Shopify
InsureParcel Shipping Protect
3.1(3) · shares 77% of feature handles
Insureful Shipping Protection
4.7(77) · shares 62% of feature handles
Protectify Shipping Protection
5.0(7) · shares 59% of feature handles
From the Shopify listingDeveloper claims, shown verbatim and collapsed. 75 words.Show
- Define customizable shipping protection fees at checkout for customers.
- Set exclusions for specific products or variants from the insurance widget.
- Fully integrated claims management system for seamless issue resolution.
- Digital insurance fulfillment with flexible status options after purchase.
- Seamless Shopify checkout extension for easy integration and usage.
Expand revenue and secure orders with own custom shipping protection against damage, loss, and theft
ShipGuard: Shipping Protection helps merchants secure shipments with own in-house customizable order protection against loss, damage, or theft. It simplifies claims management with automated tools for refunds, reshipments, and reorders. Merchants can define exclusions for specific products or variants and manage digital insurance fulfillment with flexible status options. The app integrates seamlessly with Shopify, improving store operations and customer satisfaction.
Questions and comments
Questions people ask about ShipGuard: Shipping Protection, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.
Last updated Oct 21, 2026. Ratings and review counts are the values shown on each app's public listing. How the numbers are computed: methodology.
21 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed when the listing was last refreshed.