EcomAppReviews
Sam Shipping Protection Suite icon

Shopify app

EstablishedBuilt for Shopify

Sam Shipping Protection Suite

Shipping insurance—Package protection as cart, checkout upsell

Rating on Shopify
4.9(108)
Reviews
108
Developer
ShopWil
Launched
February 24, 2025
Pricing
Free plan available. Free trial available.
Languages
English, Chinese (Simplified), Chinese (Traditional), Japanese, Korean, French, German, Italian, Portuguese (Portugal), Spanish, Dutch, Polish, Ukrainian, Portuguese (Brazil), Thai, Turkish, Swedish, Norwegian (Bokmål), Finnish, Danish

View on the Shopify App Store

The facts

Every value below is read from the listing or computed by the published formula. Nothing is a verdict.

Rank in Warranties and insurance

#5 of 99

See the ranked table

Rank in Upsell and cross-sell

#91 of 1163

See the ranked table

Bayesian rating

4.84

category median 4.67

Reviews in the last 180 days

3

from the 3 reviews on the listing page

1 and 2 star share

2%

2 of 108

Starting price

$9/month

band: Under $10 · 7-day trial

Pricing plans as listed on Shopify

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

PlanPriceBilled yearlyTrialUsage feeIncluded
StarterFreenot offerednonenone stated50 INSURANCE ORDERS / MONTH; Cart + Thank You widgets; Fixed & Percentage plans; Supports multiple currencies; Claim management & claim portal; Live chat support; Analytics; Zero revenue sharing, You keep it all
Standard$9/month$89.90/year7 daysnone statedUNLIMITED INSURANCE ORDERS; Claim portal with email updates; Insurance price based on cart value; Translate for multi-language stores; Auto-fulfillment of insurance product; Order tagging; Exclude customers & products smartly; Zero revenue sharing, You keep it all
Plus$29/month$289.90/year7 daysnone statedUNLIMITED INSURANCE ORDERS; Includes all Standard Plan features; Shopify Plus checkout extension; Dedicated support; Priority live chat support; Show/hide widget by cart value & country; Zero revenue sharing, You keep it all

Rating distribution

108 ratings on the listing when last refreshed.

  • 5 stars106(98%)
  • 4 stars0(0%)
  • 3 stars0(0%)
  • 2 stars0(0%)
  • 1 star2(2%)

Latest reviews

The 3 most recent of 3 on-page reviews, quoted to at most 25 words each. Full reviews are on the Shopify listing.

  • 5 starsOct 19, 2026Unauthorised CoatingsAustralia3 days using the app

    "Great job, fixed one of the issues I had"

    Developer replied. Read on Shopify

  • 5 starsSep 16, 2026youngseeUnited States5 months using the app

    "It is easy to use, and customer service responds promptly and provides helpful assistance. I used the free version for a while and now plan ..."

    Developer replied. Read on Shopify

  • 5 starsSep 4, 2026Linssen WakesurfUnited States9 days using the app

    "We recently started using this shipping protection service for our company, and so far, we’ve been very impressed with the experience. From the initial setup ..."

    Developer replied. Read on Shopify

Features Shopify lists for this app

Feature handles from the listing, grouped as Shopify groups them.

Coverage type

  • Shipping
  • Stolen packages
  • Lost packages
  • Damaged packages
  • Extended warranty
  • Fixed pricing
  • Dynamic pricing
  • Percentage pricing
  • Returns and exchanges

Opt-in experience

  • Auto opt-in
  • Cart page
  • Checkout
  • Custom widget
  • Coverage confirmation
  • Custom branding
  • Custom upsell

Claims management

  • Claims portal
  • Request form
  • Custom policies
  • Claims dashboard
  • Tracking
  • Email notifications

Customization

  • Cart upsell
  • Checkout upsell
  • One-click add-ons
  • Cart drawer
  • Custom CSS
  • Custom HTML
  • Multi-currency
  • Multi-language
  • Custom rules

Offers and recommendations

  • Warranties
  • Shipping protection
  • Free gifts
  • Gift wrap
  • Free shipping
  • Product add-ons
  • Frequently bought together
  • Bundles

Analytics

  • Conversion rates
  • Recommendation performance
  • Optimization suggestions
  • Funnel performance

Works with

Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.

  • BUCKS Currency Converter PRO++
  • Essential, UpCart, AOV Bundle
  • iCart Cart, Snap Cart Drawer
  • One Click Upsell
  • Shipping Insurance 9 apps
  • Shop, Sidekick

Shopify surfaces: Checkout, Shopify Admin

Data access

As disclosed on the listing. Never scored.

View customer data

Sensitive data, device and activity data

  • Sensitive data: Name, email address
  • Device and activity data: Geolocation, IP address, browser and operating system

View staff and contributor data

Store owner

  • Store owner: Name, email address, phone number, physical address

View and edit store data

Customers, products, orders, Shopify Functions, Online Store, Shopify admin, other data

  • View customers: Customer data
  • Edit products: Product listings, products, collections
  • Edit orders: Assigned fulfillment, order fulfillments, all order history for the last 60 days, merchant managed fulfillment, third-party fulfillment, order edits
  • Edit Shopify Functions: Cart transforms
  • Edit Online Store: Theme, Online Store page content on a path controlled by the app
  • Edit Shopify admin: Files
  • Edit other data: Locales, Shopify Markets settings, publications of products on sales channels

Developer

ShopWil

Apps in the dataset:
3
Address:
Sydney, Sydney, NSW, 2000, AU
Website:
shop-wil.com
Support email domain:
shop-wil.com
English support:
yes
Resources:
Privacy policy, Tutorial, App Documentation, demo store

Similar apps

Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.

From the Shopify listingDeveloper claims, shown verbatim and collapsed. 81 words.Show
  • Widget on cart, checkout & thank-you page — auto-add & auto-fulfill
  • Keep 100% of revenue — no middlemen, no revenue sharing
  • Granular targeting: show/hide by cart value, country; exclude by product
  • Flexible pricing: fixed fee, order-value range, or percentage
  • Self-serve claims portal — customers submit & track claims easily

Create custom shipping protection and warranty solutions, you keep the revenue, build customer trust

Sam lets you run your own shipping protection program, fully under your brand — no middlemen, no revenue sharing. Customers add protection at cart, checkout, or thank-you page for peace of mind against lost, damaged, or stolen orders. Full control over pricing, visibility, and claims, with automation built in. Multi-language and multi-currency supported. Sam is not an insurance provider — it's the tooling to run protection in-house.

Questions and comments

Questions people ask about Sam Shipping Protection Suite, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.

Ask a question or share what worked for your store

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Last updated Oct 23, 2026. Ratings and review counts are the values shown on each app's public listing. How the numbers are computed: methodology.

108 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed when the listing was last refreshed.