Shopify app
NewKlify ‑ Shipping Protection
Offer shipping protection and manage claims in one place
- Rating on Shopify
- 4.2(10)
- Reviews
- 10
- Developer
- Keylogic Infotech PVT LTD
- Launched
- September 30, 2026
- Pricing
- Free plan available. Free trial available.
- Languages
- English
The facts
Every value below is read from the listing or computed by the published formula. Nothing is a verdict.
Bayesian rating
4.62
category median 4.77
Reviews in the last 180 days
3
from the 3 reviews on the listing page
1 and 2 star share
10%
1 of 10
Starting price
$14.99/month
band: $10 to $29 · 10-day trial
Pricing plans as listed on Shopify
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
| Plan | Price | Billed yearly | Trial | Usage fee | Included |
|---|---|---|---|---|---|
| Free | Free | not offered | none | none stated | 50 protected orders / month; Cart protection offer; Percentage & fixed fee pricing; Fee caps & cart thresholds; Widget layouts & buyer copy; Claims portal (basic) |
| Starter | $14.99/month | not offered | 10 days | none stated | 500 protected orders / month; Cart protection offer; Percentage & fixed fee pricing; Fee caps & cart thresholds; Widget layouts & buyer copy; Claims portal (basic); 10-day free trial |
| Pro | $24.99/month | not offered | 10 days | none stated | Unlimited protected orders; Everything in Starter; Checkout page widget (Shopify Plus); Tiered / custom pricing rules; Large-cart flat fee override; Product exclusions & fulfillment rules; Email notifications; Claims portal design customization |
Rating distribution
10 ratings on the listing when last refreshed.
- 5 stars9(90%)
- 4 stars0(0%)
- 3 stars0(0%)
- 2 stars0(0%)
- 1 star1(10%)
Latest reviews
The 3 most recent of 3 on-page reviews, quoted to at most 25 words each. Full reviews are on the Shopify listing.
5 starsOct 18, 2026TinyBluesPakistanAbout 2 hours using the app
"Having a dedicated app for shipping protection can make this part of the customer experience easier to manage."
5 starsOct 17, 2026baltoroatelierAustraliaAbout 13 hours using the app
"Offering shipping protection can help customers feel more confident about ordering online. Klify is worth exploring for this purpose."
5 starsOct 14, 2026Furniture City (Lahore)PakistanAbout 3 hours using the app
"Shipping protection can give customers extra peace of mind when placing orders. Klify is a helpful option for stores that want to make the checkout ..."
Features Shopify lists for this app
Feature handles from the listing, grouped as Shopify groups them.
Customization
- Cart upsell
- Checkout upsell
- One-click add-ons
- Cart drawer
- Custom CSS
- Multi-currency
- Custom rules
Offers and recommendations
- Warranties
- Shipping protection
- Free gifts
- Free shipping
- Product add-ons
- Frequently bought together
- Bundles
Analytics
- Conversion rates
- Recommendation performance
- Optimization suggestions
- Funnel performance
Coverage type
- Shipping
- Stolen packages
- Lost packages
- Damaged packages
- Extended warranty
- Fixed pricing
- Dynamic pricing
- Percentage pricing
Opt-in experience
- Auto opt-in
- Cart page
- Checkout
- Custom widget
- Custom branding
- Custom upsell
Claims management
- Claims portal
- Request form
- Custom policies
- Claims dashboard
- Email notifications
Works with
Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.
- Cart Upsell 11 apps
- Claims dashboard
- Claims portal
- Email Notifications
- Shipping Protection
Shopify surfaces: Checkout, Shopify Admin
Data access
As disclosed on the listing. Never scored.
View customer data
Sensitive data, device and activity data
- Sensitive data: Name, email address
- Device and activity data: Geolocation, IP address, browser and operating system
View staff and contributor data
Store owner, blog contributors
- Store owner: Name, email address, phone number, physical address
- Blog contributors: Email address, IP address, browser and operating system
View and edit store data
Customers, products, orders, gift cards, Online Store, Shopify admin, other data
- View customers: Customer data
- Edit products: Products, collections
- Edit orders: Draft orders, merchant managed fulfillment, all order history for the last 60 days, third-party fulfillment
- Edit gift cards: Gift cards
- Edit Online Store: Checkout page, Online Store pages, theme, Online Store page content on a path controlled by the app
- Edit Shopify admin: Files
- Edit other data: Online Store navigation, publications of products on sales channels
Developer
Keylogic Infotech PVT LTD
- Apps in the dataset:
- 4
- Address:
- Surat, GJ, IN
- Website:
- klify.keylogicinfotech.com
- Support email domain:
- keylogicinfotech.com
- English support:
- yes
- Resources:
- Privacy policy, FAQ, Tutorial, App Documentation
Similar apps
Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.
Navidium Shipping Protection
4.7(397) · listed as similar by Shopify
Captain Shipping Protection
4.9(310) · listed as similar by Shopify
ShipGuard: Shipping Protection
4.3(21) · listed as similar by Shopify
Sam Shipping Protection Suite
4.9(108) · shares 86% of feature handles
Insureful Shipping Protection
4.7(77) · shares 78% of feature handles
InsureParcel Shipping Protect
3.1(3) · shares 78% of feature handles
From the Shopify listingDeveloper claims, shown verbatim and collapsed. 83 words.Show
- Set protection policies and fees to help increase store revenue.
- Offer customers protection against lost, stolen, or damaged orders.
- Let customers submit and track claims through a self-service portal.
- Approve claims with refunds to the original payment method or replacements.
- Prevent duplicate resolutions with Shopify order tags and notes.
Increase store revenue with shipping protection and manage loss, theft, or damage claims.
Klify helps merchants increase store revenue by offering their own shipping protection for lost, stolen, or damaged orders. Set protection policies and fees, keep collected protection fees, and let customers submit claims through a dedicated portal. Review each claim, issue refunds to the original payment method, or create replacement orders. Klify keeps protection fees separate from merchandise refunds, prevents duplicate resolutions, and adds claim tags and notes to Shopify orders.
Questions and comments
Questions people ask about Klify ‑ Shipping Protection, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.
Last updated Oct 23, 2026. Ratings and review counts are the values shown on each app's public listing. How the numbers are computed: methodology.
10 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed when the listing was last refreshed.