Shopify app
LeaderBuilt for ShopifyCaptain Shipping Protection
Shipping protection/shipping insurance fully controlled by you
- Rating on Shopify
- 4.9(310)
- Reviews
- 310
- Developer
- Captain Insure
- Launched
- August 4, 2022
- Pricing
- From $11/month. Free trial available.
- Languages
- English, Chinese (Traditional), Chinese (Simplified), Japanese, Korean, French, German, Italian, Portuguese (Portugal), Spanish, Dutch, Polish, Ukrainian
The facts
Every value below is read from the listing or computed by the published formula. Nothing is a verdict.
Bayesian rating
4.80
category median 4.47
Reviews in the last 180 days
3
from the 3 reviews on the listing page
1 and 2 star share
3%
8 of 310
Starting price
$11/month
band: $10 to $29 · 14-day trial
Pricing plans as listed on Shopify
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
| Plan | Price | Billed yearly | Trial | Usage fee | Included |
|---|---|---|---|---|---|
| Standard | $11/month | not offered | 14 days | 3.99% shipping protection fee | Unlimited orders; Fully customizable cart widget; Flexible dynamic pricing; Claim portal with email updates; Auto-translate for multi-language stores; 24/7 live chat support; Compatible with all store themes |
| Plus | $49/month | not offered | 14 days | 3.99% shipping protection fee | Unlimited orders; Customizable cart & checkout widgets; Flexible dynamic pricing; Claim portal with email updates; Auto-translate for multi-language stores; Dedicated account manager; For Shopify Plus only |
Rating distribution
310 ratings on the listing at crawl time.
- 5 stars296(95%)
- 4 stars5(2%)
- 3 stars1(0%)
- 2 stars3(1%)
- 1 star5(2%)
Latest reviews
The 3 most recent of 3 on-page reviews, quoted to at most 25 words each. Full reviews are on the Shopify listing.
5 starsOct 3, 2026Trenova ExpressUnited States35 minutes using the app
"I really like the app. It’s clean, fast, and helps increase the average order value."
5 starsSep 30, 2026Sea-Doo OutletUnited States38 minutes using the app
"Fast customer service and the set up is a breeze. Marj was quick to make a few adjustments for me."
5 starsSep 18, 2026Pirate Camp Co.Australia8 months using the app
"We had a small issue where the widget did not show on the cart anymore, after we made some edits to our theme. Contacted the ..."
Features Shopify lists for this app
Feature handles from the listing, grouped as Shopify groups them.
Customization
- Cart upsell
- Checkout upsell
- One-click add-ons
- Cart drawer
- Custom CSS
- Multi-currency
- Custom rules
Offers and recommendations
- Warranties
- Shipping protection
- Free gifts
- Free shipping
- Product add-ons
- Frequently bought together
- Bundles
Analytics
- Conversion rates
- Recommendation performance
- Optimization suggestions
- Funnel performance
Coverage type
- Shipping
- Stolen packages
- Lost packages
- Damaged packages
- Extended warranty
- Fixed pricing
- Dynamic pricing
- Percentage pricing
Opt-in experience
- Auto opt-in
- Cart page
- Checkout
- Custom widget
- Custom branding
- Custom upsell
- Revenue sharing
Claims management
- Custom policies
Works with
Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.
- Checkout Extensibility
- Checkout upsell
- Order tracking
- Return
- Returns & Exchanges
- Shipping Insurance
Shopify surfaces: Checkout, Shopify Admin
Data access
As disclosed on the listing. Never scored.
View customer data
Sensitive data, device and activity data
- Sensitive data: Name, email address, phone number, physical address
- Device and activity data: Geolocation, IP address, browser and operating system
View staff and contributor data
Store owner, blog contributors
- Store owner: Name, email address, phone number, physical address
- Blog contributors: Email address, IP address, browser and operating system
View and edit store data
Products, orders, Online Store, Shopify admin, other data
- Edit products: Product listings, products, collections
- Edit orders: Assigned fulfillment, merchant managed fulfillment, all order history for the last 60 days, returns, third-party fulfillment
- Edit Online Store: Online Store pages, Online Store script tags, theme, Online Store page content on a path controlled by the app
- Edit Shopify admin: Files
- Edit other data: Locales, Online Store navigation, publications of products on sales channels
Developer
Captain Insure
- Apps in the dataset:
- 1
- Address:
- Hong Kong, HK, HK
- Website:
- docs.captaintop.com/faqs
- Support email domain:
- shipwill.org
- English support:
- yes
- Resources:
- Privacy policy, FAQ, demo store
Similar apps
Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.
Navidium Shipping Protection
On Shopify, not yet in the dataset · listed as similar by Shopify
Shipping Protection —Shipcheck
On Shopify, not yet in the dataset · listed as similar by Shopify
ShipGuard: Shipping Protection
On Shopify, not yet in the dataset · listed as similar by Shopify
Recomatic Related Products
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From the Shopify listingDeveloper claims, shown verbatim and collapsed. 81 words.Show
- Offer shipping protection widget at checkout or via app blocks
- Keep all the shipping protection fees, and add profits when claims are low
- Route insurance order protection fee back to you & increase your conversion rate
- Customize the price and style of insurance you want. Multi-language supported
- The app won't add any codes to your store theme - user friendly
Shipping protection that boosts revenue. Order protection reduces damage, loss, theft risks.
Captain Shipping Protection is a custom order protection solution built for Shopify. Keep package protection premium collections, increase order profits, customize your claims policy—no need for a third-party shipping insurance provider. (We are not an insurance firm and do NOT underwrite plans) Upsell digital products as shipping protection, and secured shipping cart checkout including subscription. Seamlessly switch from other apps and start package assurance from checkout and blocks today!
Data as of Oct 15, 2026, from the public Shopify App Store listing. How the numbers are computed: methodology.
310 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed at crawl time.