Shopify app
NewtrustMinder.ai
Use AI to turn customer feedback into valuable insights
- Rating on Shopify
- 5.0(1)
- Reviews
- 1
- Developer
- trustMinder
- Launched
- December 2, 2025
- Pricing
- Free
- Languages
- English
The facts
Every value below is read from the listing or computed by the published formula. Nothing is a verdict.
Bayesian rating
4.68
category median 4.68
Reviews in the last 180 days
0
from the 1 reviews on the listing page
1 and 2 star share
0%
0 of 1
Starting price
Free plan
band: Free
Rating distribution
1 ratings on the listing at crawl time.
- 5 stars1(100%)
- 4 stars0(0%)
- 3 stars0(0%)
- 2 stars0(0%)
- 1 star0(0%)
Latest reviews
The 1 most recent of 1 on-page reviews, quoted to at most 25 words each. Full reviews are on the Shopify listing.
5 starsJan 9, 2026BedInABoxUnited States28 days using the app
"We added trustMinder to better understand our customers and their experiences with our website, brand and products. It has been extremely easy and insightful. The ..."
Features Shopify lists for this app
Feature handles from the listing, grouped as Shopify groups them.
Survey types
- Customer satisfaction
- Net Promoter Score (NPS)
- Post-purchase
Submission management
- Analytics
Works with
Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.
Shopify surfaces: Checkout
Data access
As disclosed on the listing. Never scored.
View staff and contributor data
Store owner
- Store owner: Name, email address, phone number, physical address
View and edit store data
Products
- Edit products: Products, collections
Developer
trustMinder
- Apps in the dataset:
- 1
- Address:
- 13 Bedford Row, The Gallery, Limerick, LK, IRE123, IE
- Website:
- not stated
- Support email domain:
- trustminder.ai
- English support:
- yes
- Resources:
- Privacy policy
Similar apps
Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.
Powerful Contact Form Builder
4.9(2,594) · listed as similar by Shopify
Hulk Contact Form Builder
4.8(2,033) · listed as similar by Shopify
Zigpoll Customer Surveys
5.0(594) · listed as similar by Shopify
Survey Daddy
5.0(22) · shares 50% of feature handles
Wyapy
No ratings yet · shares 50% of feature handles
Asklet: Smart Feedback Widgets
No ratings yet · shares 44% of feature handles
From the Shopify listingDeveloper claims, shown verbatim and collapsed. 70 words.Show
- AI powered Insights to identify customer trends, sentiment, satisfaction etc.
- Scalable and Secure. Enterprise grade platform for big and small businesses.
- Actionable Workflows - if there's negative feedback, you're notified instantly
Add a trustMinder survey in the Thank You page to capture and track customer sentiment.
If Shopify is just one part of your customer journey, trustMinder brings all feedback together in one place. Collecting feedback is easy - understanding it is what matters. trustMinder uses advanced AI, including NLP, sentiment and emotional analysis, to uncover themes, emotions, and insights you can action - helping you improve customer experiences and loyalty.
Questions and comments
Questions people ask about trustMinder.ai, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.
Data as of Oct 20, 2026, from the public Shopify App Store listing. How the numbers are computed: methodology.
1 review counted on the listing. Rating and count in the structured data are the values Shopify displayed at crawl time.