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heard Post Purchase NPS Survey icon

Shopify app

New

heard Post Purchase NPS Survey

Customers must be heard, Get customers feedback, reduce churn

Rating on Shopify
No ratings yet
Reviews
0
Developer
Heard
Launched
December 12, 2025
Pricing
From $4.95/month. Free trial available.
Languages
English

View on the Shopify App Store

The facts

Every value below is read from the listing or computed by the published formula. Nothing is a verdict.

Rank in Surveys

#82 of 112

See the ranked table

Bayesian rating

n/a

category median 4.73

Reviews in the last 180 days

n/a

no dated reviews collected

1 and 2 star share

n/a

no rating distribution

Starting price

$4.95/month

band: Under $10 · 90-day trial

Pricing plans as listed on Shopify

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

PlanPriceBilled yearlyTrialUsage feeIncluded
Basic$4.95/monthnot offered90 daysnone statedUp to 100 survey responses; Up to 100 Email survey delivery; Advanced NPS analytics; Basic support
Standard$14.95/monthnot offered90 daysnone statedUp to 1,000 survey responses; Up to 1,000 Email survey delivery; Advanced NPS analytics; Negative feedback alerts; Priority support

Features Shopify lists for this app

Feature handles from the listing, grouped as Shopify groups them.

Form customization

  • Scheduling

Survey types

  • Customer satisfaction
  • Net Promoter Score (NPS)
  • Post-purchase

Submission management

  • Email
  • Data export
  • Analytics

Data access

As disclosed on the listing. Never scored.

View customer data

Sensitive data, device and activity data

  • Sensitive data: Name, email address, phone number, physical address
  • Device and activity data: Geolocation, IP address, browser and operating system

View staff and contributor data

Store owner

  • Store owner: Name, email address, phone number, physical address

View store data

Customers, products, orders

  • View customers: Customer data
  • View products: Products, collections
  • View orders: All order history for the last 60 days
  • View other data: Checkout branding settings

Developer

Heard

Apps in the dataset:
1
Address:
1 Harrow road, Wembley, London, ENG, HA9 6FF, GB
Website:
not stated
Support email domain:
heard.report
English support:
yes
Resources:
Privacy policy

Similar apps

Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.

From the Shopify listingDeveloper claims, shown verbatim and collapsed. 78 words.Show
  • Automated Post-Purchase Surveys Collect NPS feedback automatically
  • Insightful Analytics Dashboard See NPS score, top reasons, and response rates
  • Upcoming-AI-Powered Feedback Summaries AI highlights key strengths and weakness

Get customer feedback, reduce your business’s churn rate, and grow your sales at no additional cost.

Heard helps businesses collect and act on customer feedback through NPS. We turn opinions into insights that reduce churn, make loyalty, and help your sale amount. Whether you’re a small shop or a popular brand, Heard makes feedback simple, actionable, and part of everyday growth. With Heard, you’re not just asking questions — you’re building trust and showing customers their voices matter.

Questions and comments

Questions people ask about heard Post Purchase NPS Survey, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.

Ask a question or share what worked for your store

Read by a person before it appears. One link at most, no HTML.

Last updated Oct 21, 2026. Ratings and review counts are the values shown on each app's public listing. How the numbers are computed: methodology.

0 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed when the listing was last refreshed.