EcomAppReviews
Synctrack Paypal Chargebacks icon

Shopify app

LeaderBuilt for Shopify

Synctrack Paypal Chargebacks

PayPal Tracking Sync, Prevent Chargebacks, Disputes Management

Rating on Shopify
5.0(451)
Reviews
451
Developer
Synctrack
Launched
December 16, 2020
Pricing
Free plan available
Languages
English, Dutch, German, French, Spanish, Chinese (Simplified), Japanese, Italian

View on the Shopify App Store

The facts

Every value below is read from the listing or computed by the published formula. Nothing is a verdict.

Rank in Order tracking

#6 of 320

See the ranked table

Rank in Fraud

#3 of 296

See the ranked table

Bayesian rating

4.94

category median 4.43

Reviews in the last 180 days

3

from the 3 reviews on the listing page

1 and 2 star share

0%

1 of 451

Starting price

$9.99/month

band: Under $10

Pricing plans as listed on Shopify

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

PlanPriceBilled yearlyTrialUsage feeIncluded
FreeFreenot offerednonenone stated10 synced orders/month; Unlimited accounts; PayPal, Stripe & Airwallex; Sync old orders; Auto-matching courier; Dispute monitoring — view only; Sync & dispute email alerts
BASIC$9.99/month$95.88/yearnonenone stated300 synced orders/month; All features on Free plan; Respond to disputes & submit evidence; Upload evidence files; Dispute response templates; 2 courier mapping rules; 2 sync ignore rules
PRO$19.99/month$191.88/yearnonenone stated3,000 synced orders/month; All features on Basic plan; Auto-fill dispute evidence; Auto-compile store policy PDF; Sync Shopify order note; 10 courier mapping rules & sync ignore
ENTERPRISE$59.99/month$575.88/yearnonenone stated25,000 synced orders/month per store; All features on Premium plan; Unlimited multi-stores; Priority sync queue; PCI & SOC2 compliance; Dedicated sync cluster; Premium support

Rating distribution

451 ratings on the listing when last refreshed.

  • 5 stars446(99%)
  • 4 stars4(1%)
  • 3 stars0(0%)
  • 2 stars0(0%)
  • 1 star1(0%)

Latest reviews

The 3 most recent of 3 on-page reviews, quoted to at most 25 words each. Full reviews are on the Shopify listing.

  • 5 starsOct 9, 2026AlysoraAustralia2 months using the app

    "A very satisfactory experience; customer service was responsive and professional."

    Developer replied. Read on Shopify

  • 5 starsOct 4, 2026Ti-Parts TitaniumSingaporeAlmost 2 years using the app

    "Initially want to sync tracking info to paypal , and let paypal release our fund quicker. Negotiate for annual plan and overall is acceptable. Generally ..."

    Developer replied. Read on Shopify

  • 5 starsJul 25, 2026Pet MegamartUnited StatesAbout 2 months using the app

    "Outstanding PayPal Tracking App & Exceptional Support! SyncTrack has been an excellent addition to our Shopify store. The app works exactly as expected, keeps our ..."

    Developer replied. Read on Shopify

Features Shopify lists for this app

Feature handles from the listing, grouped as Shopify groups them.

Tracking

  • Real-time tracking
  • Translation
  • Dashboards
  • Multi-carrier
  • Analytics

Notifications

  • Email
  • Real-time notifications
  • Translation
  • Custom notifications
  • Automations

Fraud types

  • Chargebacks
  • Payments
  • Delivery

Prevention tools

  • Order validation
  • Order hold
  • Custom rules
  • Automated workflows

Alerts and analytics

  • High-risk alerts
  • Chargeback alerts
  • Chargeback analytics
  • Risk reports
  • Email notifications

Works with

Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.

  • Afterpay & Adyen
  • Airwallex & Klarna
  • ClickFunnel
  • Dispute-Chargeback Resolution
  • PayPal & Stripe
  • PayPal Express Checkout

Shopify surfaces: Shopify Flow, Shopify Admin

Data access

As disclosed on the listing. Never scored.

View customer data

Sensitive data, device and activity data

  • Sensitive data: Name, email address, phone number, physical address
  • Device and activity data: Geolocation, IP address, browser and operating system

View staff and contributor data

Store owner

  • Store owner: Name, email address, phone number, physical address

View and edit store data

Customers, orders, store analytics, Shopify Payments, Shopify admin

  • Edit customers: Customer data
  • Edit orders: Order disputes, order fulfillments, all order history
  • View store analytics: Reports
  • Edit Shopify Payments: Shopify Payments accounts, Shopify Payments dispute evidences, Shopify Payments disputes, Shopify Payments dispute file uploads
  • View Shopify admin: Legal policies

Developer

Synctrack

Apps in the dataset:
3
Address:
18/11 Thai Ha, Ha Noi, 70000, VN
Support email domain:
synctrack.io
English support:
yes
Resources:
Privacy policy, FAQ, Tutorial, App Documentation, demo store

Similar apps

Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.

From the Shopify listingDeveloper claims, shown verbatim and collapsed. 86 words.Show
  • Automation workflow: Sync PayPal & Stripe tracking for faster payment processing
  • Manage PayPal, Stripe & Shopify Payments disputes in one dashboard
  • Sync digital orders, Store Pickup orders, mapping with PayPal-supported couriers
  • Handle chargebacks with auto-filled evidence and one-click submission
  • Manage PayPal/Stripe sync tracking, disputes for multiple stores in one place

Auto-sync PayPal & Stripe tracking to get funds faster, manage and prevent disputes & chargebacks.

Synctrack PayPal Tracking Sync is a technical PayPal partner that syncs order tracking to PayPal and Stripe on autopilot, so you get funds faster and prevent chargebacks, limits & reserves. You can manage disputes & chargebacks from PayPal, Stripe, Shopify Payments, Klarna, Afterpay, Adyen & more in one dashboard: deadline reminders, auto-filled evidence, and one-click submission. Syncs tracking from all sales channels, including Facebook and Instagram. Multi-store management, 24/7 live chat.

Questions and comments

Questions people ask about Synctrack Paypal Chargebacks, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.

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Last updated Oct 23, 2026. Ratings and review counts are the values shown on each app's public listing. How the numbers are computed: methodology.

451 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed when the listing was last refreshed.