Shopify app
NewTrackX‑Order Track and Upsell
Upgrade Your Order Lookup Experience and Upsell With TrackX.
- Rating on Shopify
- 5.0(1)
- Reviews
- 1
- Developer
- Xpany Softwares LLP
- Launched
- October 14, 2024
- Pricing
- Free plan available. Free trial available.
- Languages
- English, German, Danish, Spanish, French, Hindi, Japanese
The facts
Every value below is read from the listing or computed by the published formula. Nothing is a verdict.
Bayesian rating
4.42
category median 4.43
Reviews in the last 180 days
0
from the 1 reviews on the listing page
1 and 2 star share
0%
0 of 1
Starting price
$7/month
band: Under $10 · 7-day trial
Pricing plans as listed on Shopify
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
| Plan | Price | Billed yearly | Trial | Usage fee | Included |
|---|---|---|---|---|---|
| Entry | Free | not offered | none | none stated | 20 Orders/month; 1400+ Courier Integrations; Customizable Tracking Page; Estimate Delivery Date on Product Page; Customer Accounts Integration |
| Essential Plan | $7/month | not offered | 7 days | $0.05 for each additional order | 200 Orders/month; Everything in Entry Plan+; Shipping Notification; Auto-Language Translation; Multiple Portal Layouts; Pre-Purchase EDD |
| Custom Plan | $49/month | not offered | 7 days | $0.04 for each additional order | 1000 Orders/month; Everything in Essential Plan+; Custom Feature Integration; White-Labelled Tracking Portal; Remove Watermark |
Rating distribution
1 ratings on the listing when last refreshed.
- 5 stars1(100%)
- 4 stars0(0%)
- 3 stars0(0%)
- 2 stars0(0%)
- 1 star0(0%)
Latest reviews
The 1 most recent of 1 on-page reviews, quoted to at most 25 words each. Full reviews are on the Shopify listing.
5 starsNov 29, 2024CAPSHAPIndia13 minutes using the app
"A premium app with great functionality. Very easy to use. Support is great. This is the exact app we were looking for."
Features Shopify lists for this app
Feature handles from the listing, grouped as Shopify groups them.
Tracking
- Branded tracking page
- Order lookup page
- Real-time tracking
- Custom tracking link
- Translation
- Estimated delivery date
- Global tracking
- Dashboards
- Multi-carrier
- Analytics
Notifications
- Real-time notifications
- Translation
- Custom notifications
- Automations
Works with
Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.
Shopify surfaces: Customer accounts, Shopify Flow
Data access
As disclosed on the listing. Never scored.
View customer data
Sensitive data, device and activity data
- Sensitive data: Name, email address, phone number, physical address
- Device and activity data: Geolocation, IP address, browser and operating system
View staff and contributor data
Store owner
- Store owner: Name, email address, phone number, physical address
View and edit store data
Customers, products, orders, Shopify admin
- Edit customers: Customer data
- Edit products: Products, product listings, collections
- Edit orders: Order fulfillments, merchant managed fulfillment, all order history, third-party fulfillment
- View Shopify admin: Files
- Edit other data: Locations
Developer
Xpany Softwares LLP
- Apps in the dataset:
- 2
- Address:
- London, BFP, GB
- Website:
- not stated
- Support email domain:
- returnx.io
- English support:
- yes
- Resources:
- Privacy policy
Similar apps
Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.
WhatsApp
4.4(912) · listed as similar by Shopify
CWILL Order Tracking
5.0(3,177) · listed as similar by Shopify
AfterShip Order Tracking
4.6(1,502) · listed as similar by Shopify
Dropiloship : Order Tracking
No ratings yet · shares 94% of feature handles
Track Master : Order Tracking
5.0(3) · shares 88% of feature handles
Ultimate Custom Order Status
4.7(8) · shares 83% of feature handles
From the Shopify listingDeveloper claims, shown verbatim and collapsed. 78 words.Show
- Track orders in one go to avoid WISMO tickets
- Customized Branded Page for order tracking
- Regular Email Updates to reduce customer anxiety
- Cross-sell and up-sell your products in the order tracking window
TrackX: Simplify order tracking with custom emails, themes, and upsells to boost sales.
TrackX is a user-friendly order tracking app that eases customer anxiety and reduces support inquiries. Keep your customers informed with customizable email notifications at every stage of their order journey. Choose from multiple tracking portal themes to match your brand's style. Increase sales by offering cross-sells and upsells directly on the tracking page. Need specific features? TrackX offers custom features tailored to your unique needs.
Questions and comments
Questions people ask about TrackX‑Order Track and Upsell, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.
Last updated Oct 21, 2026. Ratings and review counts are the values shown on each app's public listing. How the numbers are computed: methodology.
1 review counted on the listing. Rating and count in the structured data are the values Shopify displayed when the listing was last refreshed.