Shopify app
NewAgentZena
Complete AI Customer Support Agent.
- Rating on Shopify
- 4.5(2)
- Reviews
- 2
- Developer
- konnectbio, Inc
- Launched
- September 16, 2025
- Pricing
- From $125/month. Free trial available.
- Languages
- English
The facts
Every value below is read from the listing or computed by the published formula. Nothing is a verdict.
Bayesian rating
4.63
category median 4.65
Reviews in the last 180 days
0
from the 2 reviews on the listing page
1 and 2 star share
0%
0 of 2
Starting price
$125/month
band: $100 to $299 · 7-day trial
Pricing plans as listed on Shopify
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
| Plan | Price | Billed yearly | Trial | Usage fee | Included |
|---|---|---|---|---|---|
| Starter | $125/month | not offered | 7 days | none stated | Calls included: 400; Cost per call: $0.30 |
| Scale | $250/month | not offered | 7 days | none stated | Calls included: 1000; Cost per call: $0.25 |
| Pro | $450/month | not offered | 7 days | none stated | Calls included: 2000; Cost per call: $0.22 |
| Enterprise | $950/month | not offered | 7 days | none stated | Calls included: 4800; Cost per call: $0.20 |
Rating distribution
2 ratings on the listing when last refreshed.
- 5 stars1(50%)
- 4 stars1(50%)
- 3 stars0(0%)
- 2 stars0(0%)
- 1 star0(0%)
Latest reviews
The 2 most recent of 2 on-page reviews, quoted to at most 25 words each. Full reviews are on the Shopify listing.
5 starsOct 22, 2025Warp Weft World IncUnited StatesAbout 1 month using the app
"Streamlined our customer support and instantly improved response times."
4 starsOct 2, 2025DL1961United States12 days using the app
"The savings we are experiencing is a lot in terms of customer support costs and time, as it addresses all general inquiries, The real-time data ..."
Features Shopify lists for this app
Feature handles from the listing, grouped as Shopify groups them.
Channels
- Chatbot
- Help center
- FAQs
Workflow automation
- AI responses
- Order tracking
- Multi-language
Data access
As disclosed on the listing. Never scored.
View customer data
Sensitive data, device and activity data
- Sensitive data: Name, email address, phone number, physical address
- Device and activity data: Geolocation, IP address, browser and operating system
View staff and contributor data
Store owner
- Store owner: Name, email address, phone number, physical address
View and edit store data
Customers, products, orders, discounts, Online Store
- Edit customers: Customer data
- View products: Inventory, collections
- Edit orders: Order fulfillments, all order history, returns
- View discounts: Discount codes and promotions
- View Online Store: Theme
Developer
konnectbio, Inc
- Apps in the dataset:
- 1
- Address:
- 121 VARICK STREET, 4TH FLOOR NEW YORK, NY 10013, USA, New York, NY, 10013, US
- Website:
- agentzena.ai
- Support email domain:
- agentzena.ai
- English support:
- yes
- Resources:
- Privacy policy
Similar apps
Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.
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From the Shopify listingDeveloper claims, shown verbatim and collapsed. 77 words.Show
- Lightning responses – under few seconds.
- Live Shopify data –products, orders, shipping tracking, refunds and inventory.
- Multi-language – 10+ languages supported automatically.
- Unlimited agents, all features – no seat-based offering, no upsells.
- Seamless escalation – tricky cases handed to your team with full context.
Not a Chatbot. Your Complete AI Customer Support Agent.
AgentZena is the fastest true AI customer support agent built exclusively for Shopify. Unlike generic chat apps, AgentZena connects directly to your store’s data in real-time to deliver instant answers about products, orders, shipping tracking, refunds and inventory.
Built for growth-focused merchants, AgentZena turns service into a revenue driver with unlimited agents, enterprise automation, and every feature included—the premium choice for Shopify brands seeking speed, scale, and impact.
Questions and comments
Questions people ask about AgentZena, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.
Last updated Oct 20, 2026. Ratings and review counts are the values shown on each app's public listing. How the numbers are computed: methodology.
2 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed at crawl time.