Shopify app
NewVennie: AI Chatbot for Zendesk
AI Chatbot for Zendesk: automates support, boosts revenue
- Rating on Shopify
- 5.0(4)
- Reviews
- 4
- Developer
- Vennie Tech UG
- Launched
- September 20, 2024
- Pricing
- From $99/month
- Languages
- English, German
The facts
Every value below is read from the listing or computed by the published formula. Nothing is a verdict.
Bayesian rating
4.43
category median 4.38
Reviews in the last 180 days
0
from the 3 reviews on the listing page
1 and 2 star share
0%
0 of 4
Starting price
$99/month
band: $30 to $99
Pricing plans as listed on Shopify
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Pricing is set outside Shopify: External charges may be billed by Vennie Tech UG separately from your Shopify invoice. Learn more Developer pricing page
| Plan | Price | Billed yearly | Trial | Usage fee | Included |
|---|---|---|---|---|---|
| Starter | $99/month | not offered | none | none stated | Includes 400 generated messages; Responses to emails; Dynamic Shopify and knowledge base |
| Business | $499/month | not offered | none | none stated | Includes 3,000 generated messages; All "Starter" features; Dedicated support; Unlimited team members |
| Corporate | $1,499/month | not offered | none | none stated | Includes 10,000 generated messages; All "Business" features; Priority adjustments implementation; Slack-Connect channel |
Rating distribution
4 ratings on the listing at crawl time.
- 5 stars4(100%)
- 4 stars0(0%)
- 3 stars0(0%)
- 2 stars0(0%)
- 1 star0(0%)
Latest reviews
The 3 most recent of 3 on-page reviews, quoted to at most 25 words each. Full reviews are on the Shopify listing.
5 starsApr 22, 2025VICINITYGermany3 months using the app
"Der Vennichat Bot ist ein praktisches und benutzerfreundliches Tool, das schnell und präzise auf Anfragen reagiert. Die Gespräche sind flüssig und natürlich, was den Chat ..."
5 starsJan 30, 2025pickem.storeGermanyAbout 2 months using the app
"10/10 Chatbot. Helped us a lot in automizing our support. Highly recommend"
5 starsJan 29, 2025PeecesGermany4 months using the app
"Sind sehr zufrieden mit dem Service, bei Fragen wurde uns immer schnell geholfen! Haben die App jetzt eine längere Zeit getestet und alles in allem ..."
Features Shopify lists for this app
Feature handles from the listing, grouped as Shopify groups them.
Channels
- Chatbot
- Self-service
- Help center
- FAQs
Workflow automation
- Auto-reply
- AI responses
- Ticketing
- Tagging
- Spam detection
- Order tracking
- Multi-language
Works with
Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.
Data access
As disclosed on the listing. Never scored.
Not disclosed on the listing.
Developer
Vennie Tech UG
- Apps in the dataset:
- 1
- Address:
- Heidelberg, DE
- Website:
- not stated
- Support email domain:
- vennie.tech
- English support:
- yes
- Resources:
- Privacy policy
Similar apps
Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.
Tidio: AI Chatbot & Live Chat
On Shopify, not yet in the dataset · listed as similar by Shopify
Chatty AI Chatbot & Live Chat
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Gorgias: AI Helpdesk & Chat
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Yuma AI
5.0(9) · shares 58% of feature handles
ResponseCX
No ratings yet · shares 45% of feature handles
Belco ‑ Customer Support
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From the Shopify listingDeveloper claims, shown verbatim and collapsed. 51 words.Show
- Automates your support requests: address changes, cancellations, and more
- Ready to use immediately: installation in just 30 minutes
- Customizable: launch all answer categories live or test internally
- Multilingual: supports the biggest languages, ideal for growing shops
Automate your Zendesk support – without hiring new staff!
Vennie is a Zendesk AI chatbot for Shopify stores that automates support requests. From address changes to handling complaints, Vennie doesn't just solve tickets - it performs actions directly in Shopify.
Perfect for e-commerce shops looking to save time, costs, and resources.
Data as of Oct 19, 2026, from the public Shopify App Store listing. How the numbers are computed: methodology.
4 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed at crawl time.