Shopify app
EmergingSHIPAID ‑ Shipping Guarantee
Boost Revenue & Customer Satisfaction—Order Guarantee Manager
- Rating on Shopify
- 4.8(25)
- Reviews
- 25
- Developer
- ShipAid
- Launched
- August 5, 2022
- Pricing
- Free to install. Additional charges may apply.
- Languages
- English
The facts
Every value below is read from the listing or computed by the published formula. Nothing is a verdict.
Bayesian rating
4.74
category median 4.77
Reviews in the last 180 days
0
from the 3 reviews on the listing page
1 and 2 star share
4%
1 of 25
Starting price
Free plan
band: Free
Pricing plans as listed on Shopify
All charges are billed in USD. See all pricing options
Pricing is set outside Shopify: External charges may be billed by ShipAid separately from your Shopify invoice. Learn more Developer pricing page
| Plan | Price | Billed yearly | Trial | Usage fee | Included |
|---|---|---|---|---|---|
| Free | Free to install | not offered | none | 9% of Shipping Guarantee Revenue earned using the app (based on monthly order volume) | not listed |
Rating distribution
25 ratings on the listing when last refreshed.
- 5 stars24(96%)
- 4 stars0(0%)
- 3 stars0(0%)
- 2 stars0(0%)
- 1 star1(4%)
Latest reviews
The 3 most recent of 3 on-page reviews, quoted to at most 25 words each. Full reviews are on the Shopify listing.
5 starsOct 16, 2024Nori PressUnited StatesAbout 1 month using the app
"ShipAid has been a fantastic addition, providing great support in offsetting the cost of replacements for Lost in Transit (LIT) orders. Stefan and his team ..."
Developer replied. Read on Shopify
5 starsAug 5, 2024KomuelloUnited StatesOver 1 year using the app
"The app works for our site. While there have been a few minor issues, their customer service has been outstanding—always quick to respond and resolve ..."
Developer replied. Read on Shopify
5 starsDec 4, 2023Galactic SnacksUnited StatesAbout 1 month using the app
"ShipAid has proven to be a win-win for our customers and our business. We're able to offer a hassle-free delivery guarantee to all of our ..."
Developer replied. Read on Shopify
Features Shopify lists for this app
Feature handles from the listing, grouped as Shopify groups them.
Customization
- Cart upsell
- Checkout upsell
- Product page upsell
- Announcement bar
- Progress bar
- Thank you page upsell
- One-click add-ons
- Sticky cart
- Cart drawer
- Pop-ups
- Custom CSS
- Custom HTML
- Drag-and-drop editor
- Multi-currency
- Multi-language
- Custom rules
Offers and recommendations
- Warranties
- Shipping protection
- Free gifts
- Free shipping
- Product add-ons
- Bundles
- Subscription upgrade
Analytics
- A/B testing
- Click-through rates
- Conversion rates
- Recommendation performance
- Optimization suggestions
- Funnel performance
Coverage type
- Shipping
- Stolen packages
- Lost packages
- Damaged packages
- Fixed pricing
- Dynamic pricing
- Percentage pricing
- Returns and exchanges
Opt-in experience
- Cart page
- Checkout
- Custom widget
- Instant quotes
- Coverage confirmation
- Custom branding
- Custom upsell
- Revenue sharing
Claims management
- Auto-handling
- Claims portal
- Request form
- Custom policies
- Vendor handling
- Claims dashboard
- Tracking
- Email notifications
Works with
Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.
Shopify surfaces: Checkout, Customer accounts
Data access
As disclosed on the listing. Never scored.
Not disclosed on the listing.
Developer
ShipAid
- Apps in the dataset:
- 1
- Address:
- 8 The Green, Suite 6085, Dover, DE, 19901, US
- Website:
- www.shipaid.com
- Support email domain:
- shipaid.com
- English support:
- yes
- Resources:
- Privacy policy, FAQ, demo store
Similar apps
Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.
Navidium Shipping Protection
4.7(397) · listed as similar by Shopify
Captain Shipping Protection
4.9(310) · listed as similar by Shopify
ShipGuard: Shipping Protection
4.3(21) · listed as similar by Shopify
Sam Shipping Protection Suite
4.9(108) · shares 68% of feature handles
Insureful Shipping Protection
4.7(77) · shares 62% of feature handles
Klify ‑ Shipping Protection
4.2(10) · shares 61% of feature handles
From the Shopify listingDeveloper claims, shown verbatim and collapsed. 78 words.Show
- Brand-owned order Guarantee
- Centralized delivery issue management
- Free returns and automated exchanges
- Branded tracking and claim experiences
- Purpose-driven customer engagement options
Boost revenue and trust with branded order guarantee, free returns, and instant resolutions.
Take control of delivery issues, returns, and exchanges through a fully branded platform built to reinforce customer confidence. Manage lost, damaged, or missing orders from your dashboard while maintaining ownership of post-purchase policies. Branded tracking, self-service issue intake, and a customer-facing returns portal reduce friction and strengthen customer relationships. Each guaranteed order plants one tree and unlocks a $5 charitable donation chosen by your customer.
Questions and comments
Questions people ask about SHIPAID ‑ Shipping Guarantee, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.
Last updated Oct 23, 2026. Ratings and review counts are the values shown on each app's public listing. How the numbers are computed: methodology.
25 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed when the listing was last refreshed.