Shopify app
NewSB AI Chatbot: Sales & Support
AI assistant that boosts sales and cuts support tickets
- Rating on Shopify
- 5.0(1)
- Reviews
- 1
- Developer
- Startbit IT Solutions Pvt. Ltd.
- Launched
- July 9, 2026
- Pricing
- Free plan available. Free trial available.
- Languages
- English
The facts
Every value below is read from the listing or computed by the published formula. Nothing is a verdict.
Bayesian rating
4.56
category median 4.70
Reviews in the last 180 days
1
from the 1 reviews on the listing page
1 and 2 star share
0%
0 of 1
Starting price
$9.99/month
band: Under $10 · 7-day trial
Pricing plans as listed on Shopify
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
| Plan | Price | Billed yearly | Trial | Usage fee | Included |
|---|---|---|---|---|---|
| Free | Free | not offered | none | none stated | 3 conversations/month, 2 support tickets; 50 total AI messages; 50 AI-trained products, 5 FAQs; Basic Knowledge Base, Order Lookup; Product Recommendations, Human Handoff; Theme Widget, Brand Customization |
| Starter | $9.99/month | not offered | 7 days | $0.20 per usage bundle after plan limits. Includes conversation, ticket, 2 documents. | 40 conversations/month; 20 messages/conversation and tickets; 2500 AI-trained products, 10 FAQs; Product Recommendations, Knowledge Base; Order Lookup, Human Handoff, Import FAQs; Theme Widget, Brand Customization; Document Upload (3 × 2MB) |
| Pro (Recommended) | $19.99/month | not offered | 7 days | $0.20 per usage bundle after plan limits. Includes conversation, ticket, 2 documents. | 80 conversations/month,50 support ticket; 30 messages/conversation, 50 FAQs; 10000 AI-trained products, Order Lookup; Advanced Knowledge Base, Human Handoff; AI Product Recommendations, Theme Widget; Brand Customization, AI FAQ Suggestions; Document Upload (10 × 5MB), Import FAQs; Related Product Suggestions, Policy Sync |
| Extended | $49.99/month | not offered | 7 days | $0.20 per usage bundle after plan limits. Includes conversation, ticket, 2 documents. | 150 conversations/month,100 FAQs Tickets; 75 messages/conversation; 50000 AI-trained products, Order Lookup; Advanced Knowledge Base, Human Handoff; AI Product Recommendations, Theme Widget; Brand Customization, AI FAQ Suggestions; Document Upload (10 × 5MB), Import FAQs; Related Product Suggestions, Policy Sync |
Rating distribution
1 ratings on the listing when last refreshed.
- 5 stars1(100%)
- 4 stars0(0%)
- 3 stars0(0%)
- 2 stars0(0%)
- 1 star0(0%)
Latest reviews
The 1 most recent of 1 on-page reviews, quoted to at most 25 words each. Full reviews are on the Shopify listing.
5 starsOct 13, 2026Compute4Less CorpUnited StatesAbout 2 months using the app
"Installed SB AI Chatbot a few weeks back and it’s genuinely moved the needle for us. It handles the bulk of our pre-sales questions and ..."
Features Shopify lists for this app
Feature handles from the listing, grouped as Shopify groups them.
Real-time messaging
- AI chatbots
- Live chat
- Email chat
- Behavior tracking
- Agent analytics
- Encryption
- Customer insights
Automated responses
- Cart recovery
- COD verification
- FAQs
- Greetings
- Product recommendations
- Quick replies
- Order updates
- Cross-sell
- Send transcript
Customization
- Color and font
- Emojis and stickers
- Chat window
- Welcome messages
- Chat buttons
- Chat assignment
- Chat flows
- Agent avatar
Works with
Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.
Shopify surfaces: Shopify Admin
Data access
As disclosed on the listing. Never scored.
View customer data
Sensitive data, device and activity data
- Sensitive data: Name, email address, phone number, physical address
- Device and activity data: Geolocation, IP address, browser and operating system
View staff and contributor data
Store owner
- Store owner: Name, email address, phone number, physical address
View and edit store data
Products, orders, Online Store, Shopify admin
- Edit products: Products, collections
- View orders: All order history for the last 60 days, returns
- View Online Store: Theme
- View Shopify admin: Legal policies
Developer
Startbit IT Solutions Pvt. Ltd.
- Apps in the dataset:
- 5
- Address:
- Jaipur, RJ, IN
- Website:
- not stated
- Support email domain:
- startbitsolutions.com
- English support:
- yes
- Resources:
- Privacy policy, demo store
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From the Shopify listingDeveloper claims, shown verbatim and collapsed. 72 words.Show
- AI product recommendations that turn questions into sales
- Instant answers from your FAQs, policies & uploaded docs
- Real-time order lookup & tracking inside the chat
- Smart human handoff with automatic ticket creation
- Train the AI on your products, policies & documents
AI shopping assistant that recommends products, answers questions, and automates support.
SB AI Chatbot turns your storefront into a 24/7 sales and support assistant. It recommends products, answers FAQs, tracks orders, and searches your catalog in real time learning from your policies, FAQs, and uploaded documents to reply accurately. Complex questions hand off smoothly to your team. Match the assistant to your brand and manage every conversation from your embedded Shopify admin.
Questions and comments
Questions people ask about SB AI Chatbot: Sales & Support, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.
Last updated Oct 23, 2026. Ratings and review counts are the values shown on each app's public listing. How the numbers are computed: methodology.
1 review counted on the listing. Rating and count in the structured data are the values Shopify displayed when the listing was last refreshed.