Shopify app
NewReturnLab ‑ Returns Romania
Self-serve branded returns with auto labels & refunds
- Rating on Shopify
- No ratings yet
- Reviews
- 0
- Developer
- AVA Design & Print S.R.L
- Launched
- July 22, 2026
- Pricing
- Free to install. Usage charges apply. Free trial available.
- Languages
- Romanian, English
The facts
Every value below is read from the listing or computed by the published formula. Nothing is a verdict.
Bayesian rating
n/a
category median 4.63
Reviews in the last 180 days
n/a
no dated reviews collected
1 and 2 star share
n/a
no rating distribution
Starting price
Free to install
band: Free · 7-day trial
Pricing plans as listed on Shopify
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
| Plan | Price | Billed yearly | Trial | Usage fee | Included |
|---|---|---|---|---|---|
| Free | Estimated monthly cost | not offered | none | none stated | 10 returns per month; Portal with your logo and colors; Return button in customer accounts; Return windows and eligibility rules; Returns synced with Shopify; Auto labels: locker or courier pickup; Card refunds and COD refunds with IBAN; Dashboard, AWB scanner and buyer emails |
| Starter | Estimated monthly cost | not offered | 7 days | none stated | Everything in Free; 50 returns per month; Size and color exchanges; Stock reserved for exchanges; Refunds to Shopify store credit; Custom portal texts, reasons and CSS; Branded buyer emails and email support; Locker and pickup fees set separately |
| Growth | Estimated monthly cost | not offered | 7 days | none stated | Everything in Starter; 200 returns per month; Exchanges for other products; Exchange filters from your store; Automatic store credit on submission; Bonus credit for choosing store credit; Custom email texts and subjects; Priority email support |
| Scale | Estimated monthly cost | not offered | 7 days | none stated | Everything in Growth; 500 returns per month; Emails from your own verified domain; Assisted onboarding and setup; Priority support channel; Early access to new features; More than 500? Ask for a quote |
Features Shopify lists for this app
Feature handles from the listing, grouped as Shopify groups them.
Return options
- Automated refunds
- Gift cards
- Store credit
Return management
- Automated approvals
- Return portal
- Custom policies
- Non-returnable items
- Return windows
- Return reasons
- Multi-language
- Shipping labels
- Return tracking
- Email notifications
- Custom branding
- Refund management
- Stock updates
- Customer blocklists
- Analytics
Works with
Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.
Shopify surfaces: Customer accounts
Data access
As disclosed on the listing. Never scored.
View customer data
Sensitive data, device and activity data
- Sensitive data: Name, email address, phone number, physical address
- Device and activity data: Geolocation, IP address, browser and operating system
View staff and contributor data
Store owner
- Store owner: Name, email address, phone number, physical address
View and edit store data
Customers, products, orders, store credit, custom data
- View customers: Customer data
- Edit products: Inventory, products, product listings, collections
- Edit orders: Order fulfillments, merchant managed fulfillment, order edits, all order history for the last 60 days, returns, shipping information, third-party fulfillment
- Edit store credit: Store credit account transactions
- View custom data: Metaobjects
Developer
AVA Design & Print S.R.L
- Apps in the dataset:
- 1
- Address:
- Prel. Ghencea 65B, bloc C1, parter, Bucuresti, B, 061702, RO
- Website:
- not stated
- Support email domain:
- returnlab.io
- English support:
- yes
- Resources:
- Privacy policy, FAQ, Tutorial
Similar apps
Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.
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Returnless
No ratings yet · shares 78% of feature handles
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From the Shopify listingDeveloper claims, shown verbatim and collapsed. 87 words.Show
- Branded buyer return portal — buyers self-serve, no manual emails
- One dashboard to approve, reject, and process returns per item
- Automatic return shipping labels (Sameday, FAN Courier, GLS)
- Exchanges automation
Branded self-service returns: a portal your buyers love and a dashboard that automates the work.
ReturnLab gives your store a fully branded returns portal so buyers start returns themselves — no email back-and-forth. You manage every request from one dashboard: approve or reject items, auto-generate return shipping labels, and issue store credit or refunds in a few clicks. Set return windows, fees, and policies per store, keep buyers updated automatically, and see which products drive the most returns. Built for Shopify merchants in Romania and the EU.
Questions and comments
Questions people ask about ReturnLab ‑ Returns Romania, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.
Last updated Oct 23, 2026. Ratings and review counts are the values shown on each app's public listing. How the numbers are computed: methodology.
0 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed when the listing was last refreshed.