Shopify app
EstablishedPOWR: Customer Survey | Poll
Easy surveys and polls for customer feedback and insights
- Rating on Shopify
- 4.6(54)
- Reviews
- 54
- Developer
- POWR.io
- Launched
- July 15, 2014
- Pricing
- Free plan available
- Languages
- English
The facts
Every value below is read from the listing or computed by the published formula. Nothing is a verdict.
Bayesian rating
4.68
category median 4.77
Reviews in the last 180 days
1
from the 3 reviews on the listing page
1 and 2 star share
17%
9 of 54
Starting price
$11.99/month
band: $10 to $29
Pricing plans as listed on Shopify
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
| Plan | Price | Billed yearly | Trial | Usage fee | Included |
|---|---|---|---|---|---|
| Free | Free | not offered | none | none stated | Create unlimited surveys or polls; 25 submissions per month; Add up to 6 elements each; Gather insights with rating element; Autoresponder email; Instant submission alerts & dashboard; 24/7 email support |
| Starter | $11.99/month | $105.50/year | none | none stated | All Free features +; Remove POWR branding; 2 email admins; Set submission limits/controls; Add images and pagination; Live chat with POWR support team |
| Pro | $20.24/month | $184.70/year | none | none stated | All Starter features +; 1000 submissions per month; Up to 100 elements each; File upload (10MB max); Integrations (Shopify, Klaviyo, Google); 3 conditional autoresponder emails; Multi-step & conditional logic |
| Business | $98.99/month | $950.30/year | none | none stated | All Pro features +; 10,000 email sends per month; Unlimited surveys & elements; Unlimited conditional autorespond emails; Unlimited survey responses; File upload (100MB max) |
Rating distribution
54 ratings on the listing when last refreshed.
- 5 stars40(74%)
- 4 stars4(7%)
- 3 stars1(2%)
- 2 stars2(4%)
- 1 star7(13%)
Latest reviews
The 3 most recent of 3 on-page reviews, quoted to at most 25 words each. Full reviews are on the Shopify listing.
5 starsJul 22, 2026Hitch Rack ProUnited StatesAbout 1 hour using the app
"Just installed the app. Contacted support and had help within minutes. So far its been great."
5 starsNov 22, 2023Shop Show ChoirUnited States12 days using the app
"Great customer service! The only thing I would change for the free version is to bump up the number of responses to 50 instead of ..."
5 starsNov 1, 2023ORGANMASTER SHOESUnited StatesOver 2 years using the app
"I have been creating surveys using this app for a few years now. It works very well and allows for customization of all text and ..."
Developer replied. Read on Shopify
Features Shopify lists for this app
Feature handles from the listing, grouped as Shopify groups them.
Form customization
- Conditional logic
- Custom styles
- Drag-and-drop editor
- File upload
- Templates
- Multi-page
- Pop-ups
Survey types
- Customer satisfaction
- Market research
- Net Promoter Score (NPS)
- Product feedback
Submission management
- Data export
- Analytics
Works with
Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.
Shopify surfaces: Shopify Flow, Shopify Admin
Data access
As disclosed on the listing. Never scored.
View customer data
Sensitive data, device and activity data
- Sensitive data: Name, email address, phone number
- Device and activity data: Geolocation, IP address, browser and operating system
View staff and contributor data
Store owner, blog contributors
- Store owner: Name, email address, phone number, physical address
- Blog contributors: Email address, IP address, browser and operating system
View and edit store data
Customers, products, orders, Online Store
- Edit customers: Customer data
- Edit products: Inventory, products, collections
- View orders: Draft orders, all order history for the last 60 days
- Edit Online Store: Online Store pages, theme, Online Store page content on a path controlled by the app
Developer
POWR.io
- Apps in the dataset:
- 24
- Address:
- 4460 Redwood Hwy, Suite 16-659, San Rafael, CA, 94903, US
- Website:
- www.powr.io
- Support email domain:
- powr.io
- English support:
- yes
- Resources:
- Privacy policy, FAQ, demo store
Similar apps
Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.
Powerful Contact Form Builder
4.9(2,594) · listed as similar by Shopify
Hulk Contact Form Builder
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Zigpoll Customer Surveys
5.0(594) · listed as similar by Shopify
EG Contact Form Builder Survey
4.6(14) · shares 67% of feature handles
Jotform ‑ Form Builder
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Hidden Gems ‑ Pre&Post Surveys
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From the Shopify listingDeveloper claims, shown verbatim and collapsed. 83 words.Show
- Create as many surveys or polls as you want
- All survey & poll data is auto-saved to your Responses Dashboard
- Get instant email alerts for survey & poll responses & sync with Google Sheets
- Multiple field options - dropdowns, multiple choice, email, images, star ratings
Gather valuable post-purchase feedback & insights from customers with multi-question surveys/polls.
Pinpoint exactly what drives new sales and what may be causing lost customers. Post-purchase feedback about your customer's experience can help your entire approach to how you market and sell. Learn valuable insights with satisfaction surveys & polls about things like store layout, product selection, and checkout process. There are dozens of integrations and pre-built templates to get you started. And now featuring an internal email marketing tool (for Business users only)
Questions and comments
Questions people ask about POWR: Customer Survey | Poll, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.
Last updated Oct 23, 2026. Ratings and review counts are the values shown on each app's public listing. How the numbers are computed: methodology.
54 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed when the listing was last refreshed.